Walking in and greeting was great, crystal was very nice and informative about sales & memberships…read more I had Vicky wax my neck, nose and brows. While doing so, she was very nice, but when i got home and checked, she left wax in my hair and still missed hairs in my nose and a little on my brows. I understand maybe not all hairs will be pulled but she didn't do any clean up or check to make sure she got all the hairs or that she cleaned off excess wax. Was very annoyed that i had to pick wax off my neck and back of my head hair. I would like to go again but not with Vicky. I personally believe she only has this job due to her family in law owning it. I don't want or trust someone to wax me if they barely care for the work they are doing. I asked if this was something she loved doing and she then explained she only worked there because her old job sucked. Nothing personal with her but again i will not choose her again even if shes the only available one working. She also was supposed to wax, trim and shape my brows, all she did was wax the bottom, middle and top but she did not use any scissors to trim or shape my brows, super upset when that one wax service cost 21 dollars when other places cost $12-15 for just the brow wax. Other than Vicky's waxing skills, atmosphere was really nice and clean, i loved their hard wax, didn't hurt at all, really awesome formula. There was another lady who waxed my friend and did a great job! Not sure of her name but she had very very short hair that was blonde, i will need to find it out and ask for her next time!

Very friendly and very fast. The establishment is very clean and the staff very proficient.read more

I just received the best massage from SoS. I could not recommend it more, 10 stars!! It was the…read moreperfect amount of pressure and SO relaxin!g.

Hair color and cut was what I asked for. I gave her a picture and my hair was what I asked for.read more

I never want to go into a situation with un realistic expectations but what I got was farrrrr from…read morewhat I expected. I showed the stylist the 3 inspo pictures of color, highlight placement, and style. I was very clear that I wanted my hair to remain more brown then red like the images we went over in depth about how I wanted the highlights placed and I was honest about the last time I previously died my hair and we spoke about more so what the color would look like on my dark hair. I never said I wanted my entire head lightened and red toner slapped on top. She places the color and I notice most of my head is foiled but I chose to trust the stylist and her process and wait for the end result. As she is shampooing my hair she seems stumped on how to tone it. She goes over it with another stylist and shows my inspo photo she places the toner washes it out we dry a spot and I see a THICK very RED patch, she lifts the hair up and asks too red? (It was bright red) I said uhhh yes way too red she says she knows what to do she'll place another toner over it and it will be fine. She tones it again blow dries turns me around and I see my hair. Vastly different from the inspiration photos. From the highlight placement, the COLOR especially everything about it was FAR from what I asked for. I honestly and kindly told her I'm so sorry but I do not like it. I told her it did not resemble what I wanted. She offered to fix it and I said I know you have clients waiting I can come another day whatever works for you. I am a new mom with a 3 month old and getting any time to get out for hours is already hard enough to arrange. She said she could do the following morning on her day off. I told her I felt awful it was her day off and if we could do another time. She said she was very booked and did not mind I said okay working with her schedule. I apologized several times for not liking it and I thought there would be some sort of apology of acknowledgment that my result indeed did not reflect what I wanted but I never got that. I came in the next morning after staring at my hair all night I tried to see what she saw but it just wasn't anywhere close to what I wanted but I was grateful she was willing to correct it. I went in and sat down and she said the ends looked like how I wanted and she would fix the top but I just knew that we were not seeing the same vision. I asked for just an all over dark brown color and she seemed upset but honestly I didn't want to risk hating my hair again and I don't have the time to go back AGAIN I knew the easiest thing was to slap on an all over color and call it a day. She kept saying it looked good and like the photos it showed me and I didn't want to say no it looks awful I said it looked fine but not anything like I wanted. I asked for a dark brown all over she agreed and said Okay I will even though the ends of your hair looks just like the photos you showed me . (It certainly did not) I've never experienced someone who couldn't take accountability for a mistake like That and tried to gaslight me into thinking it looked like how I wanted. I'm grateful that she took the time to fix it but her demeanor and vibe was definitely off and seemed peeved that I asked her to fix the mistake. She did not charge me to put the all over color on which I agree was the right thing to do but I did think at some point she would apologize for the hassle and for not being able to give me what I wanted. Even in the end I had to settle for coloring over it because the tones and placement were way off and my hair already felt damaged after the all over Highlight. I hope that this salon takes the steps to further educate themselves on color theory and hopefully avoid this from happening to future clients.

Place is reasonably priced and has some good people. Will def go back again…read more The hair stylist i went to actually listen to what i wanted done with my hair, and it turned out perfectly. Brazilian waxes are never fun but there it is awesome, when you are done the put Aloe on you and it feels amazing. They also give you free samples. I love this place and would go no where else!

I got my hair done back in november with them, came in with a level 7 brown hair and asked for a…read moreneutral cool lighter brown. I had two consultation's aswell before going into my appointment. My hair ended up being an orange/brown color after the appointment, even after trying to fix it that day of the appointment. I now have to get a color correction which is very expensive and will take a couple of appointments to fix. I asked for a refund since i'm now getting a color correction and was told since i didn't want to come back in for them to try to fix it that i couldn't receive the refund even with trying to fix my hair day of the appointment. Over all just disappointed with the situation i am in now with my hair

Booked my appointment a month in advance and the day came I arrive on time and figured I'd only…read morehave to wait a few but waited 30 min until I got seen for my haircut, I will admit it was as tedious just waiting their knowing my appointment should've started a while ago but since she was working on a client I tired to not let it get to me. Other than that the workers was nice and loved my trim I got, do plan on coming here more often until I leave Minot.

They are friendly and they always do a great job. Andy listens to what I want and my nails comes…read moreout perfect to what Thank you !

Had a lovely time with Sarah, who did a careful thoughtful job on my nails; she shaped them so my…read morenaturally short and stubby fingers look elegant. Very friendly and easy to talk to, as well. The best place I've been in Minot so far!

Staff is extremely rude and unprofessional. I worked there for a bit and all they did was talk shit…read moreand make fun of everyone. Nothing is properly sanitized (not even the tubs). I wouldn't give your money here.

I come about once a year. Although the prices are high I am focusing on the other elements here…read more Check in my most recent time was simple as well as booking when I popped in to add a gift card to my account. The Concierge gal in back was a delight and friendly. My massage therapist was Sue and I hadn't heard of her before, but she was exactly what I needed. She found aches where I didn't know they existed and I appreciate she was looking out for my best self vs simple doing the job to get her paycheck. Careful, kind and nice! Always nice to have the robes and water and such. That way you don't mess with your own garb.

I Had a pedicure that hurt at the time I was getting it. She was rough & digging in my big toe. I…read moreended up with an infection. I may need medical attention for it.

Went here on a Sunday for a pedicure. Was met by BeBe the owners wife. She directed me to a chair…read moreand let me pick a pedicure. She made several suggestions and they were not the highest price. Spent about 45 minutes to an hour here. It was everything she said it would be. There are many bad reviews but it is under better management. I got my money worth. Give them a try today. Had good conversation with BeBe while there. She fixed a in grown tire mail and I left feeling 110% better.