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    Leigh Ann Robert, DVM

    5.0 (1 review)

    Services - Leigh Ann Robert, DVM

    Pet physical or wellness exam

    Pet vaccinations

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    11 years ago

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    Animal Hospital of Waco - My roommate and my dog over in the dog waiting area of the room.

    Animal Hospital of Waco

    (56 reviews)

    Office is always friendly. Same w the tech as well as the vet. Been to two vets and their…read moretechnicians. They are also friendly. They help me get the services I truly need for my dogs and cats also understand that I have a reasonable budget when I come. It is a pleasure to bring them here. The staff as a whole is pet friendly and know how to handle my fur babies.

    I was very disappointed in the care I received here through the loss of my dog. The vets we've seen…read moreMichael and Emily have both been amazing, so kind and Emily was so compassionate through this. However, I was very disappointed by the front desk staff. My dog had spent the night at the emergency room and we quickly came from there to the clinic to get him back on oxygen and assess what the next steps would be. Our boy was going through congestive heart failure and his lungs were filling with fluid. Not only did they know that once we checked in, he clearly couldn't breathe. Everyone in that room could hear him struggling to breathe. They continued checking other people in, maybe 5 people in front of us, and it wasn't until after maybe 10 minutes when he started coughing LOUDLY and whimpering that they finally decided to take him back and actually put him on oxygen. I genuinely cannot believe they were just waiting when it was clearly urgent and they were obviously able to. He had to be crying before they took him back. I'm truly disgusted by that. After he passed we got him cremated and I wasn't sure how long the cremation process took and I didn't remember what the paperwork said through my grief I thought maybe it was 2-3 weeks and he passed on 4/1 but I found out he was cremated on 4/7. I didn't get his ashes until 4/23. They said they gave us a call and we don't have any record of it, but the receptionist was pretty insistent so I can believe she did make that first call and just for some reason it didn't go through. However I think it was ridiculous that after 1 week we didn't get a follow up call, then 2 weeks passed and there's still not another call, nobody followed up and my baby, as well this urn I paid over $400 for, was just sitting there for weeks and I had to call to figure out what was even happening. I don't think that's okay at all. I don't know if they ever would've tried reaching out again or if a month needed to pass or maybe even longer before trying again. The vets were wonderful truly even through his dental surgery he got a year ago but I was overall so so disappointed in the way that this entire experience was handled. I really really hope this feedback helps them improve, I would never ever want anyone else's baby to be ignored by the staff while they're struggling like mine was. If there's an animal being transferred from the emergency room after being there all night, it needs to be treated as such, an emergency.

    Live Oak Veterinary Park

    Live Oak Veterinary Park

    (5 reviews)

    Great VET clinic. We just moved here from Louisiana and we have a dog with special needs, IMHA. We…read moremet with the vet Dr Katharine Foulke, and they had already communicated with our Louisiana vet and gotten Bodhi's medical records. We have a follow up appointment scheduled for December as our dog requires regular blood checks. Their fees were reasonable, $50 office visit and $45 for the blood work. The staff was super friendly and did all the preliminary work in gathering records from LA Vet, etc.

    In the years since we started using Dr. Surbur as our vet we have had five different dogs. Each and…read moreevery one of them has LOVED going to the vet (if you can believe that) because Dr. Surbur's staff does a great job of making them feel special and loved. Dr. Surbur is very thorough and actually caught a rare clotting disorder that one of my dogs had simply because she was paying careful attention and noticed that my dog had a little bleeding around her gums. One time I had an after hours emergency and she met me at her office at night and took x-rays of my dog and helped me to make the decision to take him to Texas A & M for further care. While we were in College Station she called me a couple of times and checked on my dog and when he eventually died (not her fault, he had a congenital defect) she sent me a lovely gift to remember him by. Her office staff is excellent and it is easy to get convenient appointment times.

    Leigh Ann Robert, DVM - vet - Updated May 2026

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