This Lego store was so huge, and the shelves filled with so many amazing collection of legos. In the middle area of the store, they had massive displays of Formula 1 car, Pan Am Boeing plane, Fifa World Cup and a station for kids to play with lego pieces. My most favorite sections in the store were Star Wars, Marvel, DC and Formula 1. Some of the big puzzles had over several thousand pieces. The store also had promo of a small free lego puzzle for purchase over $180. I spent a really long time looking around the store and trying to decide which lego I wanted. I finally picked the Fifa World Cup and the Pan Am Boeing place, both were over 2,0000 pieces. The staff members were very friendly. They assisted me to sign up for Lego rewards account. The checkout process was smooth. I don't go to Lego often, but this store was an exceptional experience for me. read more

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First time going to a Lego Store which was fun. Kids and adult running around checking out the latest products. So many projects to select from. Pick a Brick was interesting for you get a box and fill up with Lego pieces to create your own piece of work. Noticed an adult snapping on Lego piece. He gave a great tip. He took all the Lego piece and created item before he disassembled the pieces and put it in the box for purchase. Staff friendly and helpful with any questions. Family fun time here. read more

Lego Store - Toy Stores Near Me - Portland, Oregon

Great Lego store at the Washington Sq Mall. The staff were friendly and helpful. Lots of options for young age kids and all other age groups. Many displays on the shelves, very cool to look around. There's a section to try out Star Wars Lego figures. It has a smart brick showing light and sound. Absolutely amazing. I don't think there's any discount going on but if you become Lego members, you can get some perks. Overall the price range is reasonable. read more

Lego Store - Toy Stores Near Me - Portland, Oregon

So fun! Very nice staff. Great selection on all things legos! Lots of other stores to check out while you're there.

Fun for kids, no doubt. My daughter could have stayed in this one store the whole time. Lots of fun.

I haven't went yet, but Legos are always fun for the experience, and building, 6/5 definitely recommend

Great staff and super helpful. My husband bought a big star wars set for more money then he should have and one of the pieces came broken. We went in to the store with it and within 2 minutes they had taken the part to the backroom and returned with a brand new replacement. I don't know if they have new parts for everything back there but it was a great no questions asked fix. read more

Basing this on a typical 'I want to pay full price for brick and mortar' mentality. Now online will undercut these prices everyday of the week, but this has that excitement and eye glow you don't get online. Now check this, they have a cool 'bulk' wall with cups you fill and pay that price. this could be very cool, especially with a shopping list for a BYO (Build Your Own) project. They have some amazing display cases full of some sweet items, even some up to the price of a new kids bike! The Porsche GT3 is kind of the castle here and it is amazing to drool over. Mini-figs are DIY and 3 for 10 bucks, that is a cool item to be able to walk out with for some fun kids activities. They are well organized, the store is breath taking, and the staff is what you would expect on a lego branded store. Even if just to look, this is a very cool shop to walk the kids (or adults) who love lego into. read more

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The Lego Store is always a blast for Lego fans like my son and myself. I tried pick-a-brick for the first time and was very happy with the selection and price. They did not have the minifigure creation kiosk. I guess because of Covid? We went to a Seattle location a few minths prior and they had it there. Was sad it wasn't available the time we went. Friendly staff and huge set selection and several items on sale. Can't wait to return! read more

Super friendly staff, large selection, the only draw back is a small store so in peak times, like today's VIP double points there is a 15 min line out the door. It went very quickly and smoothly. I told them the product I was there for and they held it at the register for me to make sure it didn't sell out. The box was crushed so they traded it out for another one. Totally recommend! read more

You know, Legos are the bane of many a parents lives. They are expensive, plentiful and can be painful (when you step on them of course!) But the staff here are so helpful and the prices, though expensive, are comparable to Amazon. (You bet I price match!) So why NOT enroll your child in the VIP to earn rewards for buying directly from The Lego Store! The rewards program isn't great (compared to other retail companies, in my opinion) but it isn't bad either. You basically get 5% back in rewards to spend in store. I've never had a bad experience here, and with a daughter who builds lots and lots we have lots of Legos! I appreciate the help and knowledge and assistance I've gotten here everytime. Love our local Lego Store! read more

I absolutely love this store! Whenever I go to Washington Square, I visit the Lego Store. It's a favorite place for my husband and me both. I've always found fun gifts for my husband and my nephew. There is a wide variety of Lego sets, some of them are huge! I am amazed at the size of some of the sets. I really am. The thing I love is the wall of single pieces. There are a million sizes and colors, if you need spare pieces. Customer service has always been good in this store. I've never had a complaint. The employees are always helpful It's a fun place to go. The store is fairly small, which is my big complaint. When it gets busy, it gets very crowded and it can be hard to shop and stop and really look around. When it's not busy, it is just a fun store. Would I return? Absolutely! It's always a favorite stop There is a great selection and great customer service in this store. I have been coming to this store for years and will keep coming back. Review 142 of 2017. read more

With the only Lego store in the state, this location is incredibly wonderful. The staff goes out of their way to make every kid feel special. I'm not going to lie, sometimes you go to the store just to play. I've always been very impressed with how kind the staff is and they make sure to help us find our Lego needs. Check out their special events. read more

Lego Store - Toy Stores Near Me - Portland, Oregon

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Made the trip from Gresham to use a gift card from Christmas for my son. We always enjoy the make your own minifigure station. Love the pick a brick but really wish there was more selection. read more

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My oldest is obsessed with Lego Star Wars. And since this is the only official Lego store in Oregon, it has become a regular stop whenever we are at Washington Square. And I must say, as childhood phases go, this one is... expensive. We get most of our Lego sets from our local Freddie's or Target when they are on sale. But, this is the place to go for discontinued and collector's items. They have pretty much everything and the store is cute. He just got a X-wing set we haven't found anywhere else for his birthday, and you should have seen his face light up. They also have a pretty good return policy. If you don't have a receipt, they will give you in store credit towards merchandise purchased that day. You can also get the Lego Club Card (for free) and collect stamps which are redeemed for gift cards. Of course, every time we visit the store he is drawn by the invisible tractor beam to the $500 Millennium Falcon. Sorry baby, not happening! read more

The folks that work there are always knowledgeable and friendly! I love shopping for legos in person there.

All the new sets are available here. Also a pick a brick section in the back that can prove useful if building something freestyle. They have displays of the larger sets that you can view before you buy read more

I love this store. It is just across the state line for me and in a tax-free zone. And I am still able to earn points on my purchases here. They have a great selection that you can not find in your local toy stores. Thank you! read more

Our family loves this store and all the Lego stores! We love to go in and check out what is new! The young kids can build right there in the store and then see how much we have to save up to buy another set! Such a fun and active store. Wish they were a little cheaper but we love em! read more

This place is entirely too small. That's my number one beef. Seriously. With the sheer number of people, it's difficult to get in and more difficult to maneuver the store. It's panic attack worthy on weekends. GOOD GOD! Ok- the good. Lines are always quick to check out. They have little calendars with events. They have upcoming non-lego sponsored stuff that is lego related. They have a free build on the first Tuesday (I think) of every month. You just have to be willing to stand in line. FOR HOURS. The line builds up well in advance and snakes around the area in front of the store. It's a bit out of control. The employees are often as big of lego nerds as we are, able to point out sets no longer available and how they differ from what they currently carry and how much you can expect to find it on ebay for. They are often very helpful. Also, they have a wall of build your own set pieces! You buy by the container and they will often even show you how to pack the most in to them! Pretty spendy, but when you have a specific project in mind or need replacement pieces, it's great. The bad- Have I mentioned the crowds? Nothing they can do about it, but it's impossible to get to stuff you want often because of the hoards of un-supervised children. Yep, I have kids, they come with me... But I don't let them run loose like some. Also, lots of oblivious parents with strollers just camped out in the very small walkways. I really wish they would ban strollers in there. Set up stroller parking outside, that would free up a lot of room! And preserve my sanity a bit. Nothing the staff can do about it, but it's a reality of the store. So go on a week day. And plan to fend off other people's kids. read more

I really like this store and so does my Grandson. He is 3 1/2 years old. They have every Lego set imaginable. Many that you can't find in any other store. Love taking him in here and seeing the look on his face. He gets so excited. I can't wait to take my granddaughter in here. She is 1 1/2 years old so she may not appreciate it as much yet, but she will. They have a Lego club that you can join and you earn points etc. You usually get a small free Lego set when you purchase something if you are a Lego club member. We thought it was worth joining the club, which is free, since I am sure we will be buying Legos for many years to come. The staff are friendly and helpful and talk with the kids. I have been in here a few times and it hasn't been crowded any time that I have been in here. Of course I have not went in on a weekend. I mean, if you go to a mall on a weekend you know that is a sure recipe for chaos and madness. I am not a fan of malls. I only go when absolutely necessary. There are just some things you can only find there. If you have kids that like Legos it's worth taking them here just to see how excited they get. read more

I popped in to buy my nephew a gift for Easter, and I found a cute little bunny for $10. The staff was helpful. They sell the basic Legos in bulk by the scoop. If you have a Lego fan in your life this is the perfect place to pick up a gift. read more

I love this store! What a play ground for young and old! I do find that the staff isn't always interested in helping, but rather seems to want to stay behind the counter and talk amongst themselves. Besides that, they always seem to have several of each item in stock. If you cannot find it in the store they will either order it for you or you can pay the extra shipping yourself and have it sent to your house. I love the Lego VIP points. Every little bit off helps, especially when I have purchased all but the newest of the architect series ( IE: white house, falling waterfall, space needle, etc) which go for anywhere from $30= $250 each. And my current passion for the modular collection (the pet store, fire house, city hall and more) all go for $150 + each. The Lego VIP points add up when you think each $ is 1 point. And the staff at this store is always ready to let you know when the special extra VIP point days are. read more

Kat went above and beyond to help us today. The rest of the staff was also very friendly and great at helping us find what we needed. Thank you so much!! read more

I was very impressed with the high level of customer service at this location. It was the week of Christmas and they had a 75 minute virtual line. I thought about putting my name in and then coming back later. However, one of the workers asked me if I knew what I wanted and I told him what I was thinking of. He grabbed what I wanted and let me check out right then and there. My mom also had a similar experience on a different occasion. Thank you for putting the customers first and keeping everyone safe! read more

Just stopped here for the first time. This is the third LEGO store I have been to on the West Coast. Once again, I was not disappointed. I called the store regarding the Pick-a-brick Wall. A staff member answered right away and was happy to answer my many questions. I stopped in the store and was greeted by great service. If you're in the Tigard area by Portland, stop by! read more

Went in to get a collector's set for my husband. They didn't have it in stock but the guy offered to place the order for me, that was nice. The whole process took less than ten minutes. I was in and out of the mall in like 15 min (a new personal record for Washington Sq.!) read more

I love going to the Lego Store with my kids because I know how happy it makes them! Max is 9 and could spend hours in there. He loves to build his own characters and I love the creativity. Emmy is 5 and she loves the little girl lego's called friends. They always have plenty of sets in stock and if they don't have what your looking for they will order it online with free shipping to be sent to your house. Their prices are cheaper than Toys R Us and they carry exclusive magnets, key chains, and sets! read more

I was looking for bulk of a certain part, I talked to Mike and he suggested I go to the Lego website. Not only did he direct me but he gave me specific directions on what part of the website to go step-by-step. Now that's customer service! read more

Just way too much fun. Just my pocketbook isn't big enough to buy it all or what I want nice they keep coming out with new stuff

This store is Lego on Crack! Legos everywhere, what ever you are looking for. They even have loose Legos you can buy in bulk. You just fill up a tub and they charge you a flat rate. Just be ready to spend a lot of money. Legos aren't cheap. read more

My only disappointment is that there is not another location closer to me! Staff is super sweet and very knowledgeable. Wonderful selection and if happen to be out of stock they will order it to ship to your home without extra charge. Very nice because if order online you have to pay for shipping unless over $75 There are many wonderful displays throughout the store. There are places you can play with legos too read more

I went to the Lego store on New Year's Eve day to see about ordering a replacement part from my 5 year old's new Christmas toy. I was directed to Caley who offered to pull the part from a discontinued display, which she did. When I showed the part to my 5 year old, however, he said it was the wrong part. So I asked him to describe the part to Caley. Caley was so very patient with him; after listening to his description she returned to the back room to see if she could find the part. She couldn't. So, she showed my 5 year old the User's Manual, from which he was able to identify the part he needed. Caley returned a short while later with the needed piece, which she gave to us for free. All told, Caley spent about 10 minutes helping us -- this on a very busy shopping day. Not only was I impressed by her eagerness to help, but also by how patient she was in listening to my 5 year old. I will be sure to shop the Lego Store at Washington Square the next time I am in the market for Legos. Yes, there are lots of other places to buy them, but I doubt I could ever find the level of customer support I received from the Lego Store. Thank you, Caley. I hope your boss sees this and passes along my thanks and appreciation! read more

I had a big project and online shopping was not working for me. I called the Lego store and Michael was a great help. I went in and the staff including the Manger was awesome. I had a few odd requests and they went over and above to accommodate me as best they could with the stock they had. Really appreciated their help! read more

Great experience here thanks to amazing staff. Enjoy the free build events and always impressed with team working to make it fun for the kids. Big thanks to the manager, Michael, and his team. read more

I visited the Lego Store located inside the Washington Square Mall near Tigard, Oregon on 8/31/15 and was helped by Michael. He was very helpful in answering our questions and helping us with a part my five year old son had broken from one of his Lego sets. Michael was very knowledgeable, friendly and provided excellent customer service. I highly recommend Michael at the Lego Store! read more