I arrived today 10/21/24 excited to buy a t-shirt that I had seen and that was on sale. I looked…read morefor it on my own and couldn't find it due to the great variety they have in the store. So I asked a person who worked there but he told me it wasn't his department and he couldn't help me. I continued searching and found another store clerk, she told me to look "in that area over there" and I should find it. I went to look where he told me and nothing. I asked another person again and she seemed to want to help me but after searching for a while, she disappeared and never came back. What a good store and what a shame for customer service. I don't think it will ever come back. me buy shirt at walmart or amazon

Return policy is 90 days but they won't let you return items bought less than 2 weeks prior.read more

This isn't a store. It's a whole attraction in itself!…read more Walking into the Scheels at Grandscape felt less like "running errands" and more like entering a Texas-sized amusement park that also sells everything you could ever need. This place is huge--two floors of sporting goods wonderland with a giant fish tank arch on the first floor! There are tons of Texas and Dallas Cowboys-themed photo ops, a literal Ferris wheel inside the store, and a massive café with food options, beef jerky bar, and tons of fudge and candied nuts. Bonus points for the staff--everyone I came across was genuinely kind, helpful, and seemed genuinely happy to be there :)

Whoever runs this store needs to find whoever is the midnight shift leader at the local Long John…read moreSilvers and hire them to run the gun department because, good God, that would be a massive improvement. After waiting for 20 minutes with my drivers license, credit card and social security card visibly in my hand I had a lady cut me off in line. Man behind the counter sees it, I let it slide...and then when she's done the cashier takes another guy who had been there 30 seconds. Now I am pissed, but also fascinated at the incompetence I am witnessing. Out of boredom and curiosity I wait for the bald dilbert at the other cashier station to finally finish checking someone out, after 25 minutes, so I step forward. 3-4 minutes go by and he doesn't acknowledge my presence. Then he calls out the name of someone without even looking at me and proceeds to get into a lengthy conversation and I am back at square 1. 30 minutes, made it to the front, no acknowledgment of my existence. All of you people are not qualified to take change at a toll road. The savings on the firearms does not make up for the nonexistent customer service and lack of common sense that is hovering over this entire department. All of you suck at life.

Came in here the other day to kill some time before my lash appointment around the corner. Walked…read morein and was welcomed by two gentlemen walking by. Everything was arranged into name brand categories and one side was men's and the other was women's. Found an under armor quarter zip on sale that was a good price and really cute, as well as a new yeti tumbler for work. I shopped for a good 30 minutes before checking out. Overall, it was a pleasant and peaceful shopping experience. I'm sure I'll stop in before my next lash appointment.

Golf section is usually decent but serviced by a kid usually that could not break a hundred. Not a…read moregood place to ask questions but is a good place to buy a dozen balls while your wife gets yoga pants and some new Hokas

Awesome spot! Lots of equipment! We got a glove, baseballs, a mitt, a bat, and new pants for under…read more100. Great stuff! Very nice young man working there! We will be back for home gym equipment next!

The cashier was rude. I simply asked where a certain type of video game equipment was and was told…read moreit was "right in front of me". It was not actually in front of me whatsoever.

Purchased two articles of clothing recently. Checked the receipt on the way out and realized each…read moreitem rang up $5 more than the prices marked. So I was overcharged $10.83. Eventually got it straightened out, but not before the manager took a very defensive stance, as if I was blaming him. He told me it is the computer's fault and that it happens all the time! All the time?? Really??? Buyer beware at Academy!!!

Manager coerced me into signing up for rewards program for $15 dollars off to which I did not…read morereceive but he sure was quick to input all the information from my drivers license and refused to make a return for an item I had bought 2 hours prior and tried to not give me a receipt not a fan

My item was sent to someone else. Hibbett customer service is terrible. They didn't help and the…read moreagent just ended the chat in the middle of me trying to explain the situation. Don't recommend.

I ordered a pair of timberlands on line and they were shipped through fedex. The boots sat in a…read morefedex warehouse for days and when the boots were finally delivered there was only one boot in the box. online customer service said I could return the boots at any Hibbett sports which they were incorrect. I went to return them In store and was told I had to mail them. I wanted to reorder the same boots in the same size but now they're sold out. this company lacks professionalism for their shipping methods and customer service isn't helpful at all!

This is my go-to REI and I often find myself here on accident with no intentional shopping list!…read more This type of experience has occasionally led to me buying the best gifts due to the ever-present associates that are always waiting (and asking) to help! The staff are outdoor-experienced and knowledgeable and friendly, but if you like shopping without being bothered, you may want to get creative or hide when you see them, because they truly are trying to help! (Yes, the membership is worth it...) The value is great and sales are typically pretty good (in-store and online), but what's really great is the dividend members get at the end of every year (like cash back on purchases), PLUS the really lenient return policy, they know you have to try some of this before you know it's a good item for you - gotta love the co-op! Note: they recently when bagless, apparently except for the holiday season as I saw they had paper bags for those gift-purchasers this weekend. So, in a non-holiday season, if you plan on grabbing a haul (like I do, apparently), you'll want to bring your own bag(s) or plan to take a few trips to the car! (They will hunt down a bag for you if you need it, or they'll help you to your car!)

Quick review to call out great customer service and an easy returns process! This is not my local…read moreREI, but I stopped in for a post-Christmas return when a gift didn't fit quite right. We were able to hop in line at the cashier, and make our return in less than 5 minutes. This might not seem like a big deal, but this simple transaction during the holiday hustle and bustle is worth shouting out. We had a paper gift receipt for our return, but you can also use a barcode in the REI app if you're a member of the Co-Op for returns. P.S. If you're not a member of the REI Co-Op, it's well worth it to sign up. It's a one-time $30 fee, and the benefits are great, even if you only shop here once or twice a year. (Free standard shipping forever? That alone is worth $30).

Calling Customer service number that was provided was no help at all. The answering automated voice…read moreservice didn't have an option for my call. This Rally House is very unprofessional. There are other places to buy Team gear. Terrible Experience!!!!!!!

From the owner: Shop at Rally House's Denton location and show off your Texas pride! Represent some of Texas'…read morebiggest names like Dak Prescott, Luka Doncic, Kyle Gibson and Joe Pavelski. Our many lines of apparel and accessories are hand-picked with your shopping interests in mind. With Rally House Denton, you can wear the gear of local teams such as the Dallas Cowboys, Dallas Mavericks, UNT Mean Green, Texas Longhorns, Dallas Stars and more. Texas sports fans are very passionate about their teams. There's no better way to flex your fandom than with a team hoodie, sweatshirt, t-shirt or piece of decor for your home or office. Our very own RALLY Brand is designed for fans like you. Stop in and see us soon! It's your city. It's your house. It's Rally House.

This place is like no other outdoor store you have ever been to, unless you have been to another…read moreBass Pro Shops store. It is truly amazing. There are waterfalls and streams outside the store and inside the store. You can buy almost anything for the outdoors here. They have an amazing selection of everything they carry whether it be boats, sunglasses, fishing gear, hunting gear, boating supplies, hiking gear, dog supplies, you name it! They have a huge sale going on right now that takes another 50% off everything they already hade marked down. There were hiking booklets that started at almost $200.00 that were on sale for $35.00. I don't even need or want another pair of hiking boots, but at that price, guess what? I came home with another pair of hiking boots! Lol!! My dogs got some new chew toys out of the deal too. They had those at great prices, not even on sale! The service was good too. They had knowledgeable people helping out in the various departments throughout the store. Great experience, but I need to come back when I can spend more time!

Love this place. Prices tend to be better than the competition, and they have a great selection…read more The staff are very knowledgeable.

I am so glad that Cabela's carries Carhartt outerwear/jackets! have been to a few local stores that…read morecarry Carhartt boots but not jackets/outerwear. And I really did not want to support Amazon. I had browsed the Cabela's site before driving over to make sure the specific jacket I needed was in stock and sure enough, it was! Great selection and plenty of sizes available. We visited during Santa's Wonderland hour and reserved a spot to have my kiddos snap a free pic with him! He was a clean and friendly Santa, woop! Today was a win all the way around.

Took me awhile to get over my resentment of Bass Pro Shop buying Cabela's. After a number of…read moreyears' absence, I finally made a trek to their location in North Fort Worth. This latest excursion was starkly different from the last time I visited. The sales floor was full of merchandise, employees were readily available for assistance, and the check-out process was smooth sailing. I did need to ask an employee where to find athletic wear as I needed shorts for the gym. Not only did they answer my question, they walked me over to the appropriate area of the store. Most places nowdays simply point to where merchandise is located. Not Cabela's! What a great way to go above and beyond in customer service. This was such a pleasant experience, I will definitely come back soon.