I am writing to express my extreme frustration and disappointment regarding the tankless water…read moreheater your company installed at my property. We have spent 2 years dealing with inconsistent hot water, since you installed a new tankless water heater and as of now, we have no hot water again. This has been an ongoing issue; the original unit was installed just over 2 years ago and was replaced only a year later with the same model. Given that the replacement unit is now failing as well, it is clear that this specific model is unreliable. We are requesting a replacement with a completely different model to resolve these persistent issues once and for all

DO NOT HIRE OR SO BUSINESS WITH THE LIARS AND THIEVES!!! IF…read moreI could give them negative stars, I would. And here are the reasons why I would give them negative stars. 1. Overpriced. It cost me over 600.00 dollars for a new anchor bolt installed. Then, I was quoted 1,800 for a basin replacement.... And I had to provide the basin 2. Poor quality of work. My tech Destin obviously did not know what he was doing. Not only did he not only not change the flange, install a new seal, caulk the toilet, he didn't even tighten the toilet down!!!!! I called because I saw my anchor was rusted away and the toilet was rocking.... My toilet is still rocking and now my toilet is having issues flushing. 3. Customer service. I have called times. Every time the very nice dispatchers would apologize for the inconvenience and say that they were trying to contact the manager. I was told that the manager would call me back soon. And guess what, he still hasn't. I am truly disappointed in a Christian.

We have been using Wackenhut for many years from plumbing issues to heating and air issues. The…read moreworkers are very respectful, friendly and knowledgeable. I have never had any negative issues with them.

The service tech showed up on time, was friendly, completed the work, and left it cleaner than we…read morehe came. We will definitely be back.

STAY AWAY FROM THIS COMPANY. Had issues with our sewer line…read morebacking up for a while and had them put a few times to snake and clear the line. Was told multiple times it needed to be replaced because jetting wasn't an option. Fast forward to the most recent time we had them out to snake and this guy tells me it needs to be jetted actually. I tell him what I was told before and he assures me that I can in fact be jetted. I said I want to hold off so I make sure I have the extra $700 the jetting will cost. He comes back out a week later WHILE IM AT WORK and does it anyway. I am just sent an invoice. I did not approve of that work at all and then had a horrible experience trying to speak with anyone regarding the issue, none of them communicating to each other, and them threatening collections of I didn't pay.

Expensive!!! Go with a small local plumber. You're only paying for their overhead! The plumbers…read morearen't knowledgeable like a family practice.

Frank was recommended to me by the previous owners of our house and when there was a random leak in…read moreour basement ceiling, we decided to give him a call. We are so happy we did because not only did Frank have a pretty good idea what the issue could be, he drove over with his son to inspect the problem. He spent some time looking through the house, inspecting the pipes and finding out exactly where the water was coming from (son splashing water out of the bathtub leaked down to the sides of the pipes). Such a standup guy and his son as his apprentice proves he's a family man who isn't out to swindle his clients. We will definitely reach out to Frank for our next plumbing issue, if any!

These guys know what they're doing and they won't rip you off. Quality work at a reasonable price.read more

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Justin was an amazing find. I called him after realizing my water heater was leaking and he gave me…read moreadvice on what to do until he could come out and even offered to come by and turn everything off for me. He was able to move things around and come out the very next day to remove the old and install a new water heater. He was quick and explained everything he was doing. Super nice guy and would highly recommend!

Justin was amazing he came out immediately, looked at our problem a broken garbage disposal and a…read morefew other things we were looking at doing around the house including replacing the hot water heater. He gave us a quote right away and replace the garbage disposal the same day. He is coming back next week to replace the hot water heater. I was very happy with the service and his prices were great, I have found a plumber that we will use moving forward.

From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses in Hatboro, PA need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.

Spray head broke off the faucet on my kitchen sink this morning. I called Kniese's first thing and…read morewas told that they were booked solid until next Wednesday (the day before Thanksgiving.) The person answering the phone was very understanding and we arranged an after hours emergency call for that same day. Imagine my surprise when I got a call at 10:00 AM informing me that the plumber was on his way. The plumber (Carter) arrived , evaluated the situation, and made the repair quickly, efficiently and cleanly. In fact, the repair was much less expensive than expected. Thanksgiving saved! We have used Kniese's in the past and have never had any issues with their work. I highly recommend this local family-owned business for all your plumbing needs.

Kniese's is a great plumber. They always come when they have been called, and they always take care…read moreof whatever concerns we have. There staff are kind and their prices are fair.

I can not express how great this guy is! He comes as…read morequickly as possible, does his magic and does it well!! But don't try to bullshit, cheat or even go toe to toe with him! He is honest, super hard working, but he will not take and nonsense!! First rate service!! Highly recommend!!

Please stay away from this company I had call them to come out and replace a hose bib. I already…read morehad purchased the replacement part all they had to do was solid it in place. The total time was 15 min. Total cost 210.00. When I questioned the cost the owner's response was you pay for the full hour no matter how long the job takes.