Advanced Door installed automatic doors in our condo building in Mt. Pleasant. For the past…read moreseveral weeks the doors have not been operating properly and residents have not been able to get in or out. Advanced has been out at least three times including today and the doors are still not working properly. I would not recommend doing business with this company.

We always use Advanced Door for any overhead garage door repairs and they always exceed our…read moreexpectations with excellent customer service and quick turnaround on repairs.Called on Monday 12/23 @ 8:00AM and a crew arrived before 10AM and were able to repair a broken cable. This timely service is the norm for Advanced Door. GREAT customer service!

Signed a contract through Costco to have them install a generator…read more They had me call the Berkeley Electric coop to schedule a disconnect during the time it would take to do the install with the warning that in the event Berkeley Electric crews did not show up to disconnect I would be assessed a 250.00 fine. This was disclosed after signing the contract and it is not in the contract. Paid Costco's share (50%) six months ago. Way back in October 2021 the delivery was scheduled for a Tuesday in early February from 8 to 10am and that day after a couple of phone calls and emails the appointment had to be cancelled because it was 1:50 and they hadn't showed up and I had other commitments. Ok for them to not show up, not ok for me if the Electric Company does not show up. They wanted me to sign a release of liability in case their installers caused damage to the irrigation system as well as sheetrock damage to which I refused to. Not in the contract either. Nerve wracking experience, on the day of the install they showed up on time but it wasn't a smooth transaction mainly because of the County inspector. I am happy with the generator but for the few details that are out of the ordinary I can't give 5 stars. Had I not been on the phone for almost 2 hours trying to get the County issue a release so the Utility Company would reconnect it would have been a cold night for all of us at home. Took one star for all of the above. Very nice and friendly people and I would use them again and I would recommend them as well and they did all they could but it really came down to me calling a County Inspector that I knew from before and he took care of the reconnect right before 5PM otherwise I would have been left in the dark after the 10PM noise ordinance and temps did drop to 32 that night. Took another star because it took them 2 weeks to the day to send me a couple of documents via email on Feb 21 so I would get the Costco rebate, 2 weeks in addition to the 6 weeks it takes Costco to send the rebate, that should have been done the day I went with their share in the form of a check after the generator was installed. They charge 2% if I pay with credit card. In conclusion the electrical part is ok but management is lacking customer support or just plain neglect after they get their money. BTW they are also asking me to pay (again?) their share two weeks after they deposited the check. Get your ducks in a row please.

I can't say enough good things here. We had a plan to build a 2,565 sf home at Del Webb Nexton. The…read moredecision we had was whether to have Pulte do the pre-wiring and transfer switch. So I called Charleston Electric and they said it would be better to have them handle everything. They were fantastic to deal with. They provided a placement diagram that we sent to our HOA for approval. They installed the generator nicely situated near the gas line. Then they put the transfer switch INSIDE the garage, not bolted to the outside like Pulte would have done. The whole installation was very neat and they came when they said they would. Initially when I asked about choosing between 18KW and 22KW they were quick to say the 18KW would be fine. I'd recommend Charleston Electric, and if you're building a new home in a development like ours, have them handle the whole project. You'll be glad you did.

Called Mt Pleasant Electric to do some work on my rental property after the last tenant. Had them…read morereplace the outlets and switches throughout the house, change the front and back sconces, hang a new chandelier and fix the flickering issue we had been having, and put in recessed lighting in the kitchen and hallway. We had some unusual requests for fixtures and they were happy to comply and even gave suggestions. They showed up on time, worked diligently and charged us what we were quoted. I will be using them again in the future for any and all things electrical.

We were very pleased with the quick response and fantastic service we got! The young man who fixed…read moreour electric outlets, switches and ceiling fans was very professional and extremely knowledgeable. The work was completed quickly and prices were reasonable. We will certainly be using Mt. Pleasant Electric again.

Spent $10K on a new system with these people. Great installation and then trouble…read morestarted.?Promised a regular service every six months, but they never seem to turn up when they say they will. Even after they rescheduled and I took two days off work.......they didn't turn up. When I called the company to find out why, they just fobbed me off with the same old "oh sorry " and still argued with me and wanted to charge me. Horrendous customer service. Do yourselves a favor and DON'T use this company. They will take your money and leave you high and dry.

They are a professionally owned and well managed company. The owner is a mechanical engineer and…read morevery active in all aspects of the business. They attract and retain well qualified technicians that are not attempting to upsell homeowners on unnecessary equipment. I will promise you that they will not be the least expensive contractor you will contact but when you have an issue, they will be there to support you. One huge advantage is the Trane program for either low interest or no interest 5 year payment programs for the entire installation cost. I am not related to anyone with the business as a FYI.

I called and the number is disconnected, and the website is up but the catalog doesn't link to…read moreanything (6/10/26)

Here for another purchase from Rick's and got the same great service as I did the first time. I…read morewas given a welcome as soon as I walked in the door which is isn't what you get at other similar stores. I have always been happy with my experiences when shopping here and they have such a large catalog you are usually can find exactly what you need and they are awesome at assisting with finding options.