We were so very fortunate to find Right At Home to care for our mother at the end of her life. We…read morewere concerned about how these services would work and RAH was a gift from heaven. The caregivers were angels and poured their heart into the work. We could not have wished for anything more from the caregivers. For our mother to pass while in the home she loved and surrounded with so much loving care is all anyone could ask for. The business owners were equally supportive and caring. Such a difficult business to run and I am eternally grateful to the owners for all of the heavy lifting they do. RAH provided outstanding administrative support for insurance needs we had and did everything possible with our hectic scheduling. Their expertise and willingness to help exceeded all expectations. Words do not adequately express our gratitude for Right At Home.

Provided amazing care for my grandparents. Always went above when trying to make sure we have…read moresomeone there 24/7 when we need the care. They amazing caregivers helped my grandpa do physical therapy and took him to his appointment ontime. When having replacement caregivers they always called to let us know. Great communication!

To many shifts left unfilled Leaving patients/clients alone…read morewith no way to fend for themselves. Who's doing the hiring? They need to step it in

Our family has been very pleased with the care our father has been receiving for the past 4 months…read more Any concerns are IMMEDIATELY taken care of by the caregivers and the Administrative staff. Tonight, I'm recommending them to another family for their parent's care.

6 star service!!! Josh and Valerie treated my Grandmother like she was their own. Other services…read morehave refused to get my Grandma from the gurney and actually into bed due to a tight space into her room. Her safety & care was their top priority! They did not let the additional work deter them and they made what other services said was impossible possible. We intend to use them in the future and highly recommend them! Thank you, Josh & Valerie!

My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.

My dad receives caregivers from J&M. Jessica in the office has been working with us the entire…read moretime. She is really nice and I enjoy working with her. Sophia has been wonderful too. My dad has dementia and his needs have changed and they will continue to change. Both Jessica and Sophia have helped and their kindness makes a difficult time less difficult. We had Sarena as his main caregiver and she was an amazing caregiver. We now have Julie as his main caregiver and she has been wonderful with my dad.

Karon met with us on short notice and was able to start services very quickly. Their car givers…read moreare all top rate! We had one small hiccup that was immediately dealt with and remediated. They have been so very responsive. It's refreshing to encounter a company that treats its clients so well.

I have to say that my mom was in another facility that not caring for her watching her or anything…read morewhen I brought her over to serenity they welcomed her with open arms, even though it was gonna be a little challenging with her medicines. They absolutely did everything they could to make her feel at home and always made my family. Feel welcome to come visit. I highly recommend this house which becomes their home and has many loving, caring caregivers . I wish I found this place because my mom would have loved longer... I highly recommend it

We have been at Serinity since the beginning of April! My father needed total care and…read moresupervisoon, he is non ambulatory. Latifa, Fawzia and Yasmine are all wonderful! I needed someone to spoil my dad like I spoil him! They love and care for him as if he was their own father! The facility is always spotless and they are all great cooks! This is a home environment that is so welcoming and comforting! There is only 6 residents and they take amazing care of each and everyone of them! Adham was amazing on the admin and admitting side of things. He coordinated with our insurance and saved us so many headaches! If I could give more than 5 stars, I definitely would!

Although the staff is friendly, they are not qualified to take care of many of the patients…read more Our loved one ended up with a bed sore, along with awful food to eat. When our loved one didn't finish a meal, the leftovers were given to him for the next meal. No one qualified to even take a pulse after 5 pm! That's awful

I have had 2 of my family members live here over the years, currently my Aunt is here and I would…read morejust like to say that I'm so thankful to management and their whole staff for the outstanding work that they do. They really care about the well being of their residents and they coordinate a lot of activities to keep them involved and encourage participation. I would definitely recommend this living facility if you're looking for a safe, clean, and caring community for your loved one. L.R.

As stated in previous reviews, my experience was similarly the same. Add in the locations of…read moreStockton, Sac, and Tracy.Promises made for care that don't materialize, left stranded no care for a 88 yr old total bed bound mother. Initially they appear to help , but once you raise concerns, they become irritated, rude and ghost you. My only positive experience was with Stephanie the onboarding person, who totally went all in to help me.... I would avoid this company and all their locations. If you want good care for your elderly , responsive, and considerate, go to a highly rated company. The called me at 2 pm on a Tuesday and stated they were dropping my mothers account and would no longer provide coverage for my mother effective immediately with no notification and no time for my family to find replacement care. Not professional behavior at all. Do not utilize the company if you care about your elderly...

I want to give this company a huge thank you. Nadra Bingham with Comfort Keepers is an absolute…read moregem. I work at a senior living community and I feel confident recommending Nadra at comfort keepers because I know she is going to take care of my residents. She is a wealth of knowledge, patient, and will go above and beyond for her clients. Comfort keepers serves several of our residents and I have heard nothing but glowing reviews regarding the level of service they provide. They are reliable, and you can feel peace of mind knowing your loved one is in good hands. Highly recommend !

I was looking for a senior home for my mother to stay at and after searching for months I came…read moreacross Kiernan Ville. I met with Jasraj and Evelyn, super nice and friendly people. They were actually really informative and reassuring. My mother loved the place and has been there for a month now. Huge shout-out to the awesome staffing here!

From the owner: Now Accepting new residents call for detail.read more