I recently visited this smoke shop and purchased a product that was clearly past its expiration…read moredate. When I brought it to the staff's attention, they insisted the printed date was the packaging date--even though the manufacturer (MIT 45) typically uses that space to mark the expiration date. This kind of misinformation is not only misleading but potentially unsafe for customers who rely on accurate labeling for product quality. I strongly urge the owners to clarify their labeling practices and ensure expired items are removed from shelves. Transparency and customer safety should be a top priority for any business selling consumables.

Awesome experience! The lady that helped me was super helpful and informative about their products…read more I bought two hookah flavors and a few other things that I needed. I can wait to try them, thanks again for your awesome customer service.

I'm not going to kill the place because they were pretty nice and seem to be trying. This is…read moredefinitely a local spot for the local population. Cigar selection was decent with prices trending a little higher than I usually pay. The location was in a decent spot as well. As for the actual lounge, it's just ok. Definitly not upscale. The a/c wasn't great but the air cleaner was doing its job. Overall I would probably go elsewhere, but try it out for yourself.

Great customer service and atmosphere. It has ability to be both a great place to meet people and…read morerelax at the same time

They are not reliable to be open during business hours. It's not uncommon to go by on Friday and…read moreSaturday and they are closed like today.

YOOOOO Listen!!!!!! I DEFINITELY FOUND MY NEW SPOT!!! First Let's Start With The Customer…read moreService.... TOP TIER Especially For "Us".. IYKYK!!! I Love That It's Black Owned & It's Absolutely Breathtaking Inside! They Have EVERYTHING & They Are Very Well Priced! They Are Super Friendly & Relatable & Are Just Real Coo & Genuine People! I'll Definitely Be Back Monday!! Y'all WILL NOT Be Disappointed! I HIGHLY Recommend!!

I enjoy visiting the Smoke Room when I visit Atlanta. It caters to a mature crowd and plays great…read moremusic that is reminiscent of old Atlanta. The drinks are reasonably priced and are actually good. There is an area for cigar smokers but the venue never smells like smoke. It can get a little crowded which makes it difficult to move around at times but it's still a good time.

Good food. If you don't like smoke, don't go. You will definitely smell like it. The ventilation is…read morehorrible. Drinks were strong as well.

David was amazing and very knowledgeable. Great customer service. Location has many options for…read moreeveryone.

From the owner: Thank you for wanting to know more about Cloud 9 Smoke and Vape Shop right here in Jonesboro (Tara…read moreBoulevard). We look forward to serving you with the best smoke, vape, hookah, and CBD the area has ever seen. Stop by today and ask about our current promotions we hold often and feel free to follow us on our Instagram @cloud9smokeco where we are constantly giving away Vape Pens, Dab Rigs, CBD and CBD Gummies, and even the best water pipes and heady glass seen in the entire Jonesboro and Atlanta Metro area. Hope to see you soon. Thanks for reading.

Great customer service. I called before I came to make sure the item I wanted was there. The guy…read morewas nice and helpful. When I got there, I was met with the same good customer service. Plenty of parking as well. I'd come here more often, but the prices are slightly higher than my typical shop.

Went inside to grab some Grabba. The gentleman that assisted me sold me molded Grabba. I went back…read moreinside to alert him of the issue. He immediately had an attitude and stated he would not refund nor exchange the bag again if the new bag was molded as well. I opened the bag in store to show him the mold and he still did not want to exchange or refund. I should have took a picture.

Super cool guy very swell when I first came in he knew exactly what I need how to help me and also…read morethis guy will be 100 with you instead of trying to sell u some bull he keeps it a buck but overall nice place very chill vibes y'all should check it out

Outstanding service, quality product, (not a paid subscription)member rewards every time you shop…read more My favorite Vape Shop so far. Super chill and knowledgeable people.