This facility has been the perfect place for my Mom (90 yrs) who suffered a stroke 2 years ago…read more She started out in the Memory Care Unit. With the guidance of her medical staff and the understanding & permission of the Director & Staff of Mill Landing, we moved her a few months later to the Assistant Living side. She has flourished and adjusted well to the Assistant Living Side. My Mom is not able to do all the activities because of speech limitations & understanding but is treated and helped with respect and love each day. The staff never hesitates to contact me at any time to help in any situation that comes up in her daily living.From Christie, Margaret, Danielle, Terry ...ALL THE NURSES, Aids, Food Staff & Maintenance I highly recommend this facility. P.S. ....at one time I even reached out to The Administration of Leisure Care and they got back to me the same day with much respect & help :)

In March of 2021, my mother was diagnosed with an aggressive form of cancer. We didn't know how…read moremuch longer she had, but we knew she could no longer live on her own. In the six months she was at Mill Landing she got exceptional care. Everybody from the top to bottom of the staff was friendly, helpful, and most importantly compassionate. It is difficult to put a loved one in the care of complete strangers. But in the time my mother was there, the staff became more like a family.

I have worked here for almost 15 years and I can attest to the amazing community that The Village…read moreis. The services are incredible, the staff is dedicated and compassionate and the community itself is beautiful. It's literally a resort for seniors. If you want variety and choices for you or your loved one, this is the place.

My mom moved to independent living where they did crafts, entertainment, weekly outings,etc.When…read moreshe first moved there the food was good and she was kept busy enough.The rent went up about 5% every year,ouch. When mom got a little more needy they pretty much ignored her and let her sleep often with wet undies. She then got the flu and had to be hospitalized. Then she was moved to Memory Care bldg. Her care went down in a fast spiral. Her clothes altho marked were disappearing or co?e back wrinkled and shrunken. Often getting other people's clothes instead. As much as I complained her clothes never seemed to reappear.The cost of living there went sky high and they stopped taking her out for outings. I was stuck because it wouldn't be good to move her at this point.Trying to make this story quick. The quality of food went way down.Her room was often not clean. I was told they cleaned once a week. I didn't. see that. She would have nothing to do but walk the halls alone at night mostly. I now had to pay for incontinence needs, which became costly as I could no longer supply it myself and was charged to have their supplier send them as they felt was needed. She started falling and I would get calls at all hours to tell me she fell. Eventually she fell and broke her hip which lead to her having to get transferred from the hospital to a nursing home as Crimson/Perigrine wasn't equipped to care for her. Sadly, she passed away 4 months later. I was so disappointed.When I first looked for a place for mom to get good care and be happy they had a very good rating. Things could have been different. They went under new management(Perigrine) and prices went up,label of care went down. I felt so helpless. I wish I could have moved her. :-( I am so sorry we spent so much time and money for such poor care. I think mom could still be alive had she recieved better care

My mom moved to independent living where they did crafts, entertainment, weekly outings,etc.When…read moreshe first moved there the food was good and she was kept busy enough.The rent went up about 5% every year,ouch. When mom got a little more needy they pretty much ignored her and let her sleep often with wet undies. She then got the flu and had to be hospitalized. Then she was moved to Memory Care bldg. Her care went down in a fast spiral. Her clothes altho marked were disappearing or co?e back wrinkled and shrunken. Often getting other people's clothes instead. As much as I complained her clothes never seemed to reappear.The cost of living there went sky high and they stopped taking her out for outings. I was stuck because it wouldn't be good to move her at this point.Trying to make this story quick. The quality of food went way down.Her room was often not clean. I was told they cleaned once a week. I didn't. see that. She would have nothing to do but walk the halls alone at night mostly. I now had to pay for incontinence needs, which became costly as I could no longer supply it myself and was charged to have their supplier send them as they felt was needed. She started falling and I would get calls at all hours to tell me she fell. Eventually she fell and broke her hip which lead to her having to get transferred from the hospital to a nursing home as Crimson/Perigrine wasn't equipped to care for her. Sadly, she passed away 4 months later. I was so disappointed.When I first looked for a place for mom to get good care and be happy they had a very good rating. Things could have been different. They went under new management(Perigrine) and prices went up,label of care went down. I felt so helpless. I wish I could have moved her. :-( I am so sorry we spent so much time and money for such poor care.

When I visited I was greeted by a very welcoming staff. There was a homey and comfortable feeling…read morewhile there. Very good experience

From the owner: At GrandeVille Senior Living Community, adult care goes above and beyond the ordinary. The…read moreexperienced, compassionate staff at this Rochester, New York-based facility strive to create a comfortable, joyful environment where every senior can receive great care while living life to the fullest. As a licensed adult care community, GrandeVille Senior Living Community proudly offers a wide range of services depending on each individual's needs. From memory care, to adult day care, and short-term stays, their 140 bed facility is the perfect place for any senior. They offer 24-hour emergency care, delicious meals and snacks, and housekeeping and laundry services. Plus, their campus boasts an on-site medical clinic, beauty shop, barber, pharmacy service, lab service, podiatry service, and physical therapy; tenants have immediate access to the things they need most. Apart from great medical care, GrandeVille Senior Living Community concentrates on offering plenty of entertainment and activities. Knowing that recreation and social activities are essential to overall quality of life, this facility keeps an active calendar with various events like ice cream socials, musical concerts, card games, devotion services, and exercise classes. There are plenty of scheduled outings as well so that residents and day care attendees alike can travel together by bus to the grocery store, library, or post office with the help of watchful staff members...

My dear friend is staying there after her surgery This place is beautiful. She is in need of more…read morecare than she can get at home and she is very happy. The people who work there are good and kind and happy. Excellent response to quality of care. This is a step below skilled Nursing and is beautiful, clean, nicely furnished and homey. If I had to be placed for any reason I would choose here. Good job Crimson Ridge. Keep up the guality work.

Sadly we were given incorrect information prior to admissions, on some services they offered. They…read moreclaimed to have front desk service 7 days a week from 8-8pm ( still posted on website), when werkenders leave at 4 or 5. We were told a drink/snack cart went to residents rooms at 7pm daily, that was incorrect. We were told 90% of the Food was "fresh and chef prepared", that is untrue. Mostly frozen, canned, processed food. There are many high ranking employees working there who happen to all be related to each other. You cannot meet with or speak with "Directors" of any department during business hours due to them being in meetings (parties, luncheons and some meetings). Trying to schedule a meeting is impossible due to them always having "meetings." Any concern you have gets a head shake and dismissed. There is no follow up or accountability because they are related. When you send the Executive Director an email and never hear back, to find out ( by my own inquiry) that she passed it on to someone else to work on, no answer, no response, no "I forwarded it to ...., and she is looking into it and will get back to you." We were told the delivery pharmacy delivers 24/7, that's not true. Twice they took 36-48 hours to deliver medication that the resident needed. They forgot to call the lab to have a blood draw for a resident prior to chemo. They also didn't give the chemo patient the prescribed medication the day after chemo, to prevent her from getting sick. The orders from the doctor were written out so a 5 year old could read and understand. Actually they were typed out. Three med techs verified the order AND still never put it in to administer medication. For $5050 a month, they can do much better being a 52 bed facility. And Directors should be accessible at any time, even while at an "employee appreciation lunch" at Bar Louie!

My Dad just returned home from St. Ann's rehabilitation. What a wonderful facility. The staff were…read morefriendly and kind. The facility is updated and clean. My Dad's is now in better shape than before he became ill. Thank you St Ann's for your dedication and care of your residents. It's hard to find such care especially post covid.

Do not let the catholic front fool you! Bad place due to…read moremore "bad apples" than good! Multiple Nursing staff members are Rude and Disrespectful... and also...not only neglected my family member when oxygen was dangerously low...Twice,.. But Scolded my family member for having the runs or crying.. as well...caught them in the act ....more than once! Tried taking concerns to upper management..Administration ..& VP...they primarily side with their Dishonest Rude staff... PRIOR to reviewing the camera footage of what REALLY took place during any incident!! The Management allow the poor staff those .bad apples...to remain on the floor! Do all you can to keep your loved one away from this facility!!