not very happy with the service department. I serviced my boat with them back in march. took it out…read morethe first time in April and it starts beeping and shuts off. I take it back and 7 weeks later they say it is fixed. picked it up on a Thursday and took it out Friday and it is doing the same thing so I take it back Monday. I tell the man I feel like I wasted money from the last time I brought it in for the same thing. I was told the first time they would hook it to the machine and it will let them know what to fix. apparently it didn't. now it's looking like 3 weeks because I have to wait on one tech to come back from vacation to get my boat fixed. do you not have other techs? I have got nothing but the run around and lied to. not happy at alll

I purchased a new boat from them in 2023. in January of 2024 I called to schedule my first…read moremaintenance. I have left several messages (6) over the past 3 months and never recieve a call back. I have even stopped in and spoken to the service manager who said he would get me scheduled. Several weeks later I have not been called back. This is the worst service department and operated business that I have dealt with and I have dealt with several camping worlds and other RV business who have a reputation of being bad.

I purchased my first Chaparral boat from them in2011. Always had great service, and they were…read moreextremely attentive to my needs and inquiries... Had to sell it due to a divorce... Once ready to get another boat, I tried a Yamaha jet boat from Marine Max in Greenville. They were the worst organization from top to bottom. They were the worst company I have ever experienced. I couldn't talk to a live person, and it took a few days to get a response to a question. I honestly don't know how those idiots are still in business. Once they had my money they didn't care jack about me as a customer... I saw the error of my ways... Traded the Yamaha in for another Chaparral with Strickland. This was now my 2nd boat with Strickland... They were so attentive it blew my mind... They even made a trip or two out to my dock to service the boat, and also went way above and beyond when I had an issue and needed a tow... These guys are absolutely fantastic!... This week I traded my 23' SSI for a new 247 SSX, and again, the response from them was incredible... This is now my 3rd boat purchased from Strickland... I will never go anywhere else for service. Richard, the salesman has been fantastic 2 times over, now. I've dealt with him on several occasions, and he is attentive, understanding, and very helpful when looking for what you desire from a boat... Chris, the top dog is very understanding and extremely helpful. He gets the big picture and will work things to a proper resolution... Brandon, I call him the wizard, he has answered every question I have wether small or large. He has been extremely helpful over the years, and I could not ask for more from his response... He actually helped tow my boat into the launch when I had an issue last season... Mrs Elizabeth takes care of the documents and fine print, and she is a pleasure to work with, explains all the details. She has answered every question I've had... The phone is always answered when you call, and you will always get your info that is asked for... I cannot speak more highly about this location. I could not ask for anything else from these folks... I've dealt with them from 2011 until present, and there is nobody I would ever go to for my marine/boating needs then these guys... They have been extremely understanding, very attentive, and absolutely easy to work with. They are by far the best in this area. If you are new to the area, I highly recommend Strickland Marine on Hwy 24 in Anderson... I have dealt with boat dealers/service locations for over 40 years ranging from Pennsylvania to Arizona and now to South Carolina... These folks are by far the best I have ever dealt with on every level. You can not go wrong by going to Strickland Marine... But you could go wrong by going somewhere else... Don't make that mistake... Just go to Strickland Marine for any of your boating needs.

Guy was too busy To even hear my boat issues. Wouldn't even suggest a solution . Bad customer…read moreservice and bad business management.

Some places are outstanding some are OUTSTANDING, as is the case with Carolina Mastercraft. We…read morehave purchased two boats here and have found that these people are absolutely great. Honest, conscientious, knowledgeable, I cannot say enough good things about the folks who work here. Numerous times they have gone way beyond the call of duty to make us happy customers. They have succeeded. If you want a great ski/wake/wakesurf boat, Mastercraft is, without doubt, the absolute best boat that money can buy. If you want a great place to buy an outstanding boat, this is it.

I wish I could give this place a negative 1000. My car was stolen from their property after it was…read moretowed to their premises. When the police recovered it, they lied about the initial state to try to cover their losses, and then their insurance policy refused to cover the costs of any of the contents stolen from my vehicle. They have continually been rude over and over again in this situation when it was clearly their fault from the get go. I urge anyone and everyone to not go to this business and tell your friends. This has been one of the worst experiences of my life and I hope we do not have to take them to court over it. I have not even received an apology of any sort. Only demands from their insurance agent to go visit my "rust bucket"- it looks like a gently used vehicle without a single spot of rust on it. Complete jerks. Really and truly- avoid at all costs.

Whatever you do save yourself from using this company. We are a boat dealer that has shipped close…read moreto 200 boats in the last year and this has been the worst experience we have ever dealt with. The driver drove our boat into an oak tree and they lied to us about having insurance. When we sent them a very reasonable estimate they refused and said they would pay $1000. The parts alone are costing over $1,000. They are very rude, incompetent, and totally unreliable. The driver told us that he was quitting because working for them was a joke. They lied to us about having insurance. When progressive looked into them their insurance expired in 2012. DO NOT USE THEM - PAY EXTRA TO USE ANYONE ELSE. THEY ARE CRIMINALS!! THEY WRECKED OUR $65,000 BOAT AND WILL NOT EVEN ANSWER THEIR PHONE!

After two visits and paying them over $1500, they still have not repaired my boat. When asked if…read morethey would fix it and it would cost me more they said absolutely. Definitely not recommended.

From the owner: Boat ,Motor,and Trailer Dealerread more

Great customer service and my boat looks like new . They worked with my insurance and went above…read moreexpectations on the repair.

From the owner: 70 Years Of Experience In Marine Industry CC Marine…read more(Charlies Custom Marine) Has over 70 years of combined Experience in the marine industry. Experience that ranges from Boat Manufacturing, Boat restoration, boat repair, structural fiberglass and Gelcoat reconditioning to full on paint jobs. I, Charlie Barthelmes, Owner and operator, have been in the Marine industry for over 24 years. It started back in 1995 for me at Spectre Power boats in Clearwater FL sweeping the floors. Then learning every job in the plant the next 5 years. By 2003 becoming plant manager at the age of 27. Then in 2007 moved to Anderson SC to run Famous Craft Boats. The industry hit bad times and that combined with the owner wanting to pursue new ventures Famous Craft closed in 2010. I then started Charlies Custom Marine in Pendleton SC. Five years ago purchasing a piece of property with two buildings on it and shortening the name to CC Marine.

Mike and his team at JC sports are incredible. From purchasing our boat brand new from them, to…read moreroutinely servicing it they have exceeded our expectations each time we visit. The staff makes you feel like family as soon as you walk in the door and Mike isn't afraid to roll up his sleeves, lead by example and get the job done putting customer service at the most importance. Thanks JC sports for fueling our favorite hobby year after year!

Mike is outstanding and a testament to integrity, decency, and ethical business dealings. I bought…read morea boat from him online and he by far exceeded my expectations and was genuinely helpful and honest. He provided clear, candid, and transparent responses to all my questions, which was very reassuring. He did a video walk through with me and pointed out minor issues that I would not have seen. He was exceedingly transparent and wanted to make sure my experience was positive. This from a dealer knowing I am several states away and so unlikely to return. He wanted to do the right thing for the right reasons. I would highly recommend Mike without any reservations.

Chad Hodge makes the place great - ask for Chad if you are interested in a boat…read more We have purchased several boats (MasterCrafts) from him in the last few years and have been thrilled with the process, attention to details, deals,etc. We don't think that we could have found a better place to do business. They live the lifestyle. If you don'tknow what they means, you shold stop by and find out. Their service shop has been a breeze to deal with also. Highly skilledand certified mechanics... You don't want anyone else working on your boat. They also have Wake boards, Wakesurf boards, skis, vests, ropes, etc. They are new and are building up their inventory, so I expect more is to come. At somepoint they will be taking over all the space at their current location which will allow for more inventory. They are owned by Watersports Central in Atlanta which is a premier dealership with huge experience. They are also great folks. The Seneca location has the major resource to back them up.

We shopped around between Hall Marine, JC Sports, and WaterSports Central and, while all of them…read morehave great salespeople and great products, Chad, with his incredible energy and enthusiasm, was able to convince us to purchase a MasterCraft. My wife hadn't had a lot of boating experience and this was our first boat so it was a real gamble to commit this much money but we took the plunge and had a bunch of 'newbie' issues trailering, at the launch, docking, pulling out of winter storage, etc. and she has been ready to sell it several times but every time I've called the shop Tommy (or occasionally another shop person) has been INCREDIBLY patient and helpful and there have been a few little things that they have fixed, corrected, or helped us figure out without any judgement or questions. I would DEFINITELY encourage anyone to purchase a boat from them!

Mike was great at answering questions and was able to explain the features. Price was set and no…read morechanges while talking like other dealers.

Customer service was top notch. We weren't sure what side by side we were interested in. Jonathan…read morewas knowledgeable and professional. He explained the differences and we did a side by side price comparison. Everyone we encountered was friendly and professional. They even gave our dog a treat and water! Definitely recommend