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    Leek’s Pressure Services

    1.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Spruce Cleaning

    Spruce Cleaning

    (5 reviews)

    West Oaks

    I was really hoping Spruce would be a convenient solution for my cleaning needs, but unfortunately,…read moremy experience fell short of expectations. Poor Communication: The biggest issue I encountered was the lack of accessible customer support. There's no option to speak with anyone by phone, which made resolving issues incredibly frustrating. All communication happens through email or a chat feature that only provides what appear to be prewritten, templated responses. It feels impersonal and doesn't address specific concerns adequately. Quality vs. Cost: The cleaning job I received simply wasn't worth what I paid. For the price point Spruce charges, I expected a much more thorough service. I was left disappointed with the results. Inflexible Resolution: When I reached out to support about my concerns and requested some form of refund given the subpar service, they were completely unwilling to work with me. Instead of offering a partial refund or any meaningful remedy, they only provided a $20 credit toward future services. This feels inadequate, especially when the trust in the service has already been broken. I understand that issues can happen, but a company's response to those issues says a lot about how they value their customers. Unfortunately, Spruce's rigid policies and poor communication channels left me feeling unheard and undervalued as a customer.

    If I could rate them no stars, I would. They are useless and do not clean. I hired them and paid…read moreextra to clean my stove and they did not even touch the stovetop. The kitchen counters were not wiped and the backsplash was not touched. Vacuuming did not pick up all the debris. She saw a packet of screen cleaner on the floor abd she tossed it in my litterbox with the scoop. When cleaning the tub she threw all my soaps and shampoos in the tub as she proceede to wet all my stuff as she cleaned the tub. Company has no phone. They cowardly hide behind emails. They do not care they do not do a good jov. Please do not hire this company at all.

    Leek’s Pressure Services - pressurewashers - Updated May 2026

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