I am really really looking forward to the day when I am living in my own house and I can furnish it…read morethe way I want. No landlords restricting painting, and enough space to put things that look nice and comfortable. This place on the outside just reads 'The Furniture Centre'. However, on their website they call themselves 'DFS - The Furniture Centre'. I am guessing this is so that they show up on search engines when people search for DFS Furniture, fair play to them. But they are not *the* DFS, so don't be confused between the two. Despite this they still offer a really good range of furniture, at a much cheaper price than the original DFS. Coffe tables, console tables, occasional tables, TV and media Units, storage units and book cases, tub chairs and arm chairs, dining room furniture, kitchen and bar furniture, mirrors, bedroom furniture, sofas and sofa beds can all be seen in their 4 showrooms. They also offer free delivery on purchases of over £1000.

This is a large superstore along the pedestrianised high street with loads of different varieties…read moreof furniture. Selections of various styles of beds, lamps, and curtains. Quite modern looking chairs with leather finish and contrasting fabric cushions, dining table and chair sets as well as outdoor furniture. The shop offers a small range of home office furniture, sofas and textile for various uses. All you need to a little home improvement. A delivery service is offered and there is also a comprehensive online shop.

I visited the Birstall Currys store this afternoon to buy a fit bit. After my husband and I had…read morelooked at a few decided it was time to ask a member of staff for some advice. I approached a male member of staff who was texting on his phone and politely asked if he was free to help me to which he replied not yet but will be shortly. I waited for approximately 10 minutes until he had finished texting at which point he completely ignored me and walked away to talk with one of his colleagues across the floor. I kept watching him to attract his attention but he would not make eye contact. After not being able to attract another member of staff we went to the till to ask. Another male member of staff proceeded to look up the item I had chosen on his phone and announced he had found it at a cost of £239 to which I replied it was advertised in store on special offer for £99. While he was still looking on his phone a young lady assistant arrived at the counter and she came to the fit bit section to advise me. She could not have been more helpful. I do not expect this store to last much longer with such rude male employees, the idea of being able to go to a store and discuss your needs before purchase is very desirable to me but not if the staff make you feel that you are a waste of space.

I would just like to express my utter disappointment after visiting this store at the Birstall…read moreretail park in Leeds after half 6 this evening. Upon entering the store I could see the few customers mulling around seemed suitably seen to by members of staff, one family sat at a computer were being seen to by 2. I located the range of tablets and was very interested in the Microsoft surface where 3 were on display. After a while of deciding I liked the product I then lapped the area trying to find a member of staff. Eventually I found a gentleman member of staff who I thought had finished speaking with a lady if he could help me buy a tablet. He said he was still dealing with a customer and avoided giving me eye contact whilst he said I'd have to wait. I thanked him despite finding it odd he didn't advise me towards anyone else. I spent another 5-10 minutes waiting around the laptops and wandered over to the iPads. When I wasn't seen to I circled the entire store and eventually found a gentleman at an information computer by the laptop cases. I approached and politely asked if he could help me purchase the tablet and showed him the offer that corresponded online. After the initially shrug of disappointment it was him I was actually speaking to he begrudgingly took the offer code from my iPhone and searched the product. Unable to come up with a reason why the same offer wasn't displayed he turned and spotted a college and marched over to the tablets shouting "shaz" to a fellow member of staff. I was left stood where I was. Presuming I should follow I was traded off on to now a third member of staff. When I explained I would like to buy a Microsoft Surface RT with a touch keypad but wanted to check the difference between the two shown online - one at £399.99 with free keyboard and the other at £479.99 inclusive of the keyboard. This new member of staff began searching his computer but stopped abruptly to pick up a boxed iPad on the side and shout to a 4th member of staff to store the box in the back, marching away and leaving me unanswered. I was about to walk out of your store when the 3rd member returned and eventually picked up a keyboard alongside the tablets and said he presumed one is fully boxed to include it and the other offer would come in two separate boxes. I said if that was the only difference for an £80 saving to have some additional packaging then I would like to buy one and in fact had £300 cash to put towards my purchase available. I was told to make my purchase online. In today's market and recession who, in their right mind, turns away a sale regardless of its high value!!! I am disgusted with the level of "service" I have received and left upset and disgusted in your store. Their posters advised as I left that their price promise is to beat Tesco, John Lewis & Argos. If they offer an ounce of customer service I would much prefer my money and custom were received by them!

i had a very negative experience with NAC. The engineer they sent came the same day but was not…read moreequipped to do the job. He placed my cooker hood precariously on the wall, held in place with the wrong sized screws and assured me he would be back the following day to put it right. I paid him the £80 call out charge and took the following day off work. He did not return as promised. He was almost impossible to contact and either ignored my calls/messages or hung up straight away. We eventually arranged a date for him to come back. I took time off work again but he didn't show up. This happened 3 times. I eventually called NIC and was informed that they took no responsibility forctheir engineers and the ownes was on me to sort out directly with the engineer...despite their claim that all repairs are guaranteed as standard. The oerson i spoke to from NAC was rude, dismissive and defensive and extreme lacking in customer relation skills. I will not use NAC in the future and would not recommend them

We've had a really poor experience. So far have spent £180…read morefor a dishwasher repair that despite two visits is still not working. Booking return visits has been arduous and time consuming, with appointments taking a further 2 weeks to come through. Wouldn't recommend

If there was a ZERO I would select ZERO rating!!! Bought and paid for tumbler drier. No email…read moreconfirmation received. No order number given but money taken out of my account straight away. General phone number advises me to email - but no response from a 'person'. - just one automated email to say someone would call me within 48 hours.. No body did. Phone number at the shop just rings out and then cuts off. The WORST !!! My 86 yr old mum still does not have a tumble drier. No idea what to do next - it's been nearly 2 wks and no response or acknowledgement of my order. ZERO RATING.

Ordered a Hoover Washing Machine on the 26/5, and they immediately took payment, site said 'may'…read moretake 5-10 working days delivery, rang on 29/5 as I still had not been advised of a delivery date, was told the item was not in stock, and would not be for another week. Week later, 5/6, rang again told it 'may' be dispatched that week. Week later, 12/6, rang again told it 'may' be dispatched that week. 14/6, (a Friday) received an email advising it would be delivered on the 17/6 (a Monday) I did not see the email until 6 pm, and it advised the Goods would not be delivered if their were stairs, something that was never mentioned during the buying process (but I have since found in the small print). I am disabled, and live in a first floor Maisonette, so this was not practical. I rang their Couriers immediately only to get a recorded message stating that their Offices were closed, and only open 9-5 Mon-Fri (note I had not even seen the notification email till 6 pm) Monday 17/6, 9 am, rang Couriers and made them aware of situation, and offered a solution that if the Goods could be delivered after 3 pm I could have help here to bring the Goods into my home if the Driver dropped the Goods at the bottom of the stairs. This was refused outright, I was told the Goods would be returned to the Depot and would need to be re booked, and I would need to pay a further £20 for them to deliver this into my Home, and it was unlikely it would be re delivered that week (this was 9 am Monday morning remember) as they were very 'busy'. Friday 21st received a call in the afternoon saying the Goods would be delivered on the 27/6, Again, I reiterated I was unwilling to pay a further £20 to have the Goods delivered into my Home (this after waiting what would have been a whole month by this stage) as this had not been made clear at the buying stage, and if the Driver would deliver after 3 pm I would arrange my own labour, (i.e.friends when they had returned from work), to bring the Goods up the stairs. This was agreed, after the Salesman intimated I was fortunate I was not be charged for the original delivery being cancelled by the Courier!!! Tuesday the 25th received an email from AO, informing me they were offering a 20% discount on their Goods, I rang them and it transpires the Hoover Washing Machine Model I had ordered from Power Direct was discontinued as a older Model, and for just £16 pounds more I was offered the Model that had superseded it, their Drivers could deliver into my Home, at no extra charge, and, they could do it within 2 days!!! so it would be due on the exact same date as the one I had waited for over a month for from Power Direct to arrive. I duly took them up on the offer, and you would think this saga would end there. But it doesn't I rang the number Power Direct has as their customer number on their website, three times, never got a reply. I also rang the number the Salesman had called from on the previous Friday, twice, no reply. So, I sent an email explaining the situation and informing them I wanted to cancel. This morning (26/6) I received a phone call from the same Salesman who had called Friday asking why I wanted to cancel, I explained my primary concern was delivery, and their refusal to bring the Goods into my home unless I paid a further £20, and my other concern that if the Company was this lax and I had not even received the Goods yet, what would happen if I had a problem under the guarantee? I was also annoyed at the fact the Goods were not delivered in a timely manner (its been over 30 days now, and several trips to the Launderette later, which is no fun when you are disabled, and X amount of Pounds spent on these jaunts) the Salesman then launched into what can only be described as a full on rant, has I had agreed to take delivery during our Friday phone call, and that he had said it would be delivered into my home at no extra cost, basically, he was calling me a liar, which is patently untrue. Eventually when he had grasped the fact I was not about to change my mind, he said he would pass it on to the relevant Department, and they would decide what the restocking fee would be!!!! I informed him I would not be paying a restocking fee, not only because they could not deliver the Goods in a practical manner, they had also exceeded time quoted on their site by over a week, as the first attempted delivery ordered and paid for 25/5, was not even attempted delivery until 17/6. The Salesman insisted I would be liable, I insisted I wouldn't,and that was where we left it. I will keep this page appraised of the outcome. Update, the Machine ordered from AO on the afternoon of 25/6 was delivered at 8.30 this morning, 27/6!!!

DO NOT PURCHASE ANYTHING FROM THIS COMPANY. ABSOLUTE SCAM…read more We purchased 2 shower wall panels from this company in September, and they never arrived. Dozens of emails, months of chasing and so much agro, we were fobbed off numerous times with promises that the panels had arrived with the distributor and were being inspected for quality. When I finally called them out as a scam, they stopped responding and emails started bouncing back. We eventually contacted the bank and put a claim in for undelivered goods and actually got our money back. Such a relief. Either they're a fake company or are struggling financially/going into administration and can't pay their suppliers bills. Either way, this is the worst experience we've ever had. Do. Not. Buy. ANYTHING. From. Them.

This company is terrible. They happily take your money but fail to offer a service. They don't…read morerespond to emails, you cannot phone them. They take your money and go quiet. I ended up going through my bank for a refund. AVOID AT ALL COSTS !!

Pleased with the standard of quality of this furniture, which is all at competitive prices.read more

Now I'm trying to keep up with the Jones. Their house is way too impressive for my liking. So I can…read moreeither move or do up my pad. I'm guessing the first one is plain stupid (well stupid is as stupid does) so I got y sorry looking butt down to Red Brick Mill. What a pleasant find it is too. They pride themselves on some of the North's leading contemporary designers and their furniture is sheer class. They are home to 35 cutting-edge designers and there is enough inspiration to keep even my motor mouth quiet for an hour or so. If you want to jazz up your lounge, no problem. Slick and chic sofas sit along side funky tables. You'll even find plush flooring, cookware and gifts. It's quite pricey but sometimes money does buy taste and it shows here. Add to that four cafes to refresh those flagging shopping legs and it's worth a punt. A definite reason to venture into Batley and spruce up the house in your life.