We needed an appraisal for our insurance schedule, and I liked that Torbeck's primary focus is…read moreappraisals vs. jewelry sales. We had a very positive experience with Douglas. He is knowledgeable, thorough and customer focused. He ensured all of our questions were answered, communicated all steps in the process and completed the appraisals within a few days. Wouldn't hesitate to contact him again if the need arises.

Had an appraisal done of jewelry and silver flatware for an estate. The whole process was very…read moreconvenient. Douglas came to my office and was well prepared with everything he needed to do the appraisal. He is very professional, knowledgeable, and personable. Highly recommend.

Lee Perry did a phenomenal job with the appraisal service I requested. He was upfront with the…read moretime frame and the resulting report was easy to understand and detailed. The appraisal was for a home I was looking to purchase and it provided more information than I expected on areas nearby. Lee spend significant time discussing important details with me and demonstrated that he has experience and knowledge in several areas related to real estate. Just like me, you will receive good value for your money with his service. Just like me, he will treat you like family and give you all the information you need to make an informed decision. If I have the chance, I will definitely hire him again or refer him to friends and family. Thank you, Lee Perry!

Very professional, good communications, reasonable price, and detailed appraisal report delivered…read moreas expected.

I've bought and sold to CCC. Honest place, good prices, staff willing to take time to chat.read more

They were very professional and fair. They took the time to evaluate the collections that I sold to…read morethem.

I usually don't put a lot of stock in reviews either positive or negative because the negative…read morereviews are usually the competition of the business being reviewed, and its hard tell if the positive ones are real or not. I can tell you first hand, when it comes to this store the positive reviews are real. The one negative reviewer who in his post seems to know all the ins and outs jewelry business, like what machines are used to evaluate coins, and what the price of platinum is. Who really knows the price of platinum and palladium besides someone in the business. Gold and Silver yes, but platinum palladium? What also doesn't make a lot of sense is if you have 48K worth of coins, like he claims, wouldn't it make more sense to sell it to another collector or at a coin show to get as much as possible. This makes me very skeptical of the negative review left by Jeff S. and makes me believe the review was left by a competitor or a jackass. What I do know, is I went to 3 different stores to get coins evaluated that my father left to me recently when he passed away in October. This store was the last store of the 3 I went to and they gave me the most money for my coins of the 3 stores. In my opinion the difference was pretty significant. I was very happy and realized that the other 2 stores were basically taking advantage of me. After the deal was completed and I had been paid I asked the the owner Bert I believe his name is and his assistant Jon, why the 3 appraisals from the 3 different shops were of so drastically different for the same items. They explained to me that he could not speak for other shops but in their shop they give the best possible price on items to keep their inventory full and they do not have high margins on items they buy and sell. They keeps the doors open by doing high volume and repeat customers. Well guys you earned a new customer, I will be back for that Rolex one of these days. Thank you for being fair and not taking advantage of me. God Bless, and Happy Holidays. Paul Tyler

What a great experience with Albert. His store is open until 7 on week nights so I was able to go…read moreafter work to sell some coins and have jewelry appraised. The price I was given on the spot was very fair. Albert looked at my jewelry, tested it and even had it reevaluated to make sure his appraisal was honest. He then gave me options regarding the jewelry I brought to him, both of which were no pressure. Good pricing and honesty is hard to find when it comes to buying, selling and appraisals. Also, I would recommend coming to check out the diamond ring selection. They're stunning and custom designs can also be made.

Very professional. Large variety of coins Very helpful …read more Honestly prices and very competitive prices.

Exceptional service at a family owned Coin Dealer. Got great service and pricing on my silver…read moretrade. They also carry copper, costume jewelry, etc. Worth the trip. Highly recommended.

We are so impressed and pleased with the level of service we received at Arthur's Jewelry. I was on…read morethe hunt for a very specific wedding band. I knew exactly what I wanted, but we had been to a number of jewelers who told me it simply wasn't possible. I'm glad that I visited Arthur before I gave up my search. He took the time to sit down with my (now) husband and me and talk us through our options. Unlike the other jewelers, who told me that I would never be able to get what I wanted, Arthur actually gave us 2-3 different ways we could accomplish our exact goal! I was so thrilled to have found someone who could make it happen. Arthur was friendly, professional, straightforward, and worked hard to make sure that we were happy with the ring. He was able to use the gold from my mother's original wedding band to make my wedding band, which was also super important to me! I cannot say enough positive things about Arthur and would highly recommend Arthur's Jewelry to anyone looking for high quality, personalized service!

Second review for Arthur and 1 month late-- he is amazing!!! I cried and hugged him when I picked…read moreup my "new" engagement ring. I had my grandmother's wedding band that (due to age) had fallen apart. I asked Arthur to design a ring using my engagement diamond and use the baguettes from her ring. Totally trusting that he'd create something amazing- he exceeded my expectation and I left with a ring that has received several compliments! Do not hesitate to give him the opportunity to give you an amazing experience!

Made a quick stop for a repair. I've seen this place but never stopped in before…read more April welcomed us and was able to do the repair immediately! Mind you, it was minor and even then, I thought we'd have to leave it. It is a lovely jewelry store with some beautiful items! We browsed while waiting on the repair. April was done quick and the cost was reasonable. Thank you April, and Leonard's Jewelry! We would surely come in again and recommend you!

I went in to Leonard's the last week of July to get a battery replacement on my mother's watch. My…read moremom passed away recently and her memorial service was the following week in southern IL. I wanted to wear the watch in her memory. I knew I wouldn't have much luck getting a replacement down south and I was in a hurry to get packed and on the road, so called Leonard's. They were closing in about 30 minutes, but I was a bit desperate and asked if I could stop by. The woman on the phone was so incredibly nice and said she could get me in despite having other customers at the time who were being serviced. She mentioned there is a battery shortage, but she'd see what they could do. I ran over and leave Chiluba they had the right battery. They got my moms watch done in maybe ten minutes. Both the women were so sweet, considerate and friendly. They were very attentive to the other customers and I could see that they truly care about their business. The one woman even showed me how to change the time and date on my moms watch and carefully instructed me so as not to break the turner. They both asked me about my trip (I didn't mention it was for my moms memorial), and about the area I was headed to and then wished me safe travels. I can't thank these two women enough. They have no idea how much it meant to me to be able to wear the watch and that their kindness put my distressed and saddened heart at ease even for a few minutes. Thanks ladies! You made my entire week better than you could ever know.

Super impressed! I shopped around, starting and ending with Lake Zurich Jewelers and they knocked…read moreit out of the park. I went here for my wife's engagement ring and was so happy with the quality and customer service that I also purchased two wedding bands, and a pendant/necklace. Each item was completely custom. We were working with a tight deadline a couple of times and they delivered each time. A big thank you to Juan Sr., Juan and Carlos for working with me through this very special purchase. An overall great experience. Real jewelers. Real people. Real quality,

Juan was so helpful in giving me a detailed valuation on some jewelry that I am gifting to my…read morerelatives. I called first and he said come right in and it took him about 20 minutes to evaluate 2 diamond rings while I watched and waited. His charge was minimal and I appreciated how he paid attention to detail. Would highly recommend! Thanks Juan.