That place is one more shi**y experience away from a lawsuit…read more. The Front desk manager is terribly rude and is going to be the reason that place gets SUED if the Dr isn't first. Brought my dog there to get neutered. $1100 later. I specifically told her (the "manager" at the desk) that I DO NOT CONSENT TO ANY VACCINES before she even brought my dog back there. I got the bill and noticed that she charged me for 6 vaccines. SIX. I looked at her and said "I specifically told you NOT to give him ANY vaccines." Why? Because He didn't need them. She replied "I won't charge you for them." That wasn't the point. Money wasn't the issue. It was the fact that I specifically told her verbatim - I DO NOT CONTENT to any vaccines and the girl at the front desk that was also sitting there remembered / heard me say it. Poor young girl's face turned beat red because her manager is a dummy. She still gave my dog the shots. I told her that if anything happens to my dog or he's vaccine injured, I will sue you and I will sue the doctor indefinitely, respectively. Last time I checked, I make the decisions about my dog's health, not some loser at a desk with an ego issue and a chip on her shoulder. Who does that???? Never going back there again. EVER..

they always take care of us and our cats. We have been going there 20 years. They have treated…read moreour little kittens, and also our elderly cats over the years

I've been here twice in 2 months with both dogs…read more My first experience with this vet was when my 100lb. pitbull was having an allergic reaction. My dog's usual vet wasn't able to get him and recommended pet wellness, while my dog is huge, he's a massive baby. From the moment we arrived, he was treated like the baby he is, love, care, and understand the entire visit. Dooly was a little unsure about Dr. Fang at first, but Dr. Fang did everything to make him feel comfortable and at ease. They determined Dooly was in fact having a reaction quickly and sent us home with medication if another was to occur and a shot while there that helped quickly. What I appreciated most was the follow up the next day checking in on Dooly. Fast forward to this week, I came home to my other dog with a massive gash on his side and no idea where it came from. Again, his regular vet was not able to see him and I remembered the pet wellness center. I drove over and was informed that they weren't an urgent care until after 4 o'clock the front desk person I spoke with asked if he could wait to be seen until after four and I said I wasn't sure, but the cut was pretty bad. He was nice enough to have somebody out and come check on my dog, who determined that he needed to be seen. Rather than send me away to somebody else who could take him, they fit me into their schedule and help Chevy out. They cut me updated the entire time because I had to leave him there to be sedated and seen and handled him with care from the moment he arrived as well. Again, they followed up the next day, checking in on how he was doing and because we need to go back, they were very accommodating on when to see him again. All this to say, I'm considering switching my vet here as the care that they've shown is above and beyond.

I brought my Cane Corso, Diesel, to the Urgent Care at Pet Wellness Center, and we had a wonderful…read moreexperience. Since it was our first visit, I wasn't aware of the check-in process. Instead of going inside, you stay in your car and call the number posted outside. They gather your information over the phone, and if you're a new patient, they send you a text message with a link to complete the new patient paperwork. The process was simple and well organized. Every staff member we interacted with was kind, patient, and genuinely helpful. They made us feel welcome from the very beginning. Diesel was seen by Dr. Ross, who was absolutely fantastic. He took the time to thoroughly explain what was going on, discussed all of our treatment options without making us feel rushed, and answered every question we had. His bedside manner was exceptional, and it was clear that he truly cares about his patients and their families. I left feeling confident that Diesel received excellent care. If you're looking for an urgent care veterinary clinic with compassionate staff and knowledgeable veterinarians, I highly recommend Pet Wellness Center.

My Dachshund Valentina had a spay consult today. The ladies in the front we're friendly and…read morepatient. Dr.King answered all my questions & concerns. Highly recommend. Thanks again!

This office is completely incompetent and overcharges for everything. They will try and push things…read moreyou don't need. Before the office manager writes some response I've had 4 animals seen at this office so this isn't the only issue I've had. This is the one I feel compelled to share with the public. My little frenchie has one weird curved toe nail. He wouldn't let anyone touch it because it formed a little blister on the pad next to that toe. (gone now but had it for a while) Petco said he was a drama queen. So i reluctantly paid for an annual check up just to get his nails trimmed by his vet under sedation. I spoke to the vet about the specific toe and she agreed it was probably why he didn't want ppl touching it. Somehow even after explaining myself and paying for sedation his curved toe nail was NOT trimmed. While all the others were. His curved toe is now overgrown nearly into the pad of his paw. Now he's more sensitive to it then he was before. I need to mention they did give him a sedative but no one waited for the sedation to take effect before trimming his nails. So he was screaming in the back. He was wide awake when they brought him out (clearly didn't wait for sedation) . I reluctantly paid left without checking. I wasn't aware I needed to check all of his toes and about 10 minutes down the road he started getting groggy. When I was ready to schedule his next nail trim this month at a doggy groomer with the prescription I left with (to avoid going back for constant nail trimming) I fought him to look at the nail and that's when I discovered what they missed. Instead of trying to fix the nails problem and offer any kind of solutions I was given a bunch of excuses (as if I've never trimmed his nails the past 3 years or like I've never had other dogs and years of nail trimmings) insert my eye roll to the "well we work in vets offices" "nails grow differently lengths" excuse excuse excuse also heard that vets not here oh that techs not here either. It was always a NEW vet. Insert another eye roll. Zero consistency in the office and zero confidence in basic skills. For those reading this feel free to google how common it is for groomers to miss a curved nail and then you can tell me if some blanketed statements like nails grow different lengths is just a cop out for not wanting to absorb the cost to fix their mistake! They care more about their Bottom line than they do Animal care or they could've easily said. "We understand the service you paid us for wasn't completely correctly and here is how we plan to correct that for you as our loyal customer:" Because in reality that's all I was asking for was them to admit fault (drs never do!) and to offer to cover his sedation to fix the toe. That's all it would've taken to save them from a 1star review A little customer service when you've wronged a customer and charged them full price is the right thing to do. If I had gone to a free clinic I guess I wouldn't have anything to complain about since they help people. You only help yourselves. The motto at SoCal pet hospital is : Bottom line OVER Animals Thank you for making his fear WORSE NOT better. Thank you for being so in able to say "We were wrong" "sorry we missed that" "that's a common mistake" Your inability to accept accountability has earned you one star. I'd give less if I could

Located in Murrieta, this veterinary hospital is in a remote area. It gives a country vibe. The…read moreesthetics is like a barn. The inside is clean and welcoming. The staff are always so very kind. They provide snacks for those waiting. My kids like coming here. My dogs not so much. What dogs like vets? We were here for our yearly check up. I love that they are open on Saturdays. We get a different veterinarian every time. Today, our vet was amazing. She takes the dog to the back of the hospital. She evaluated the dog there, while you are waiting in a room . She them comes back and discusses her findings. I believe their prices are reasonable. They have an online pharmacy. I definitively recommend this place!

I had to make the heartbreaking decision to put my 23-year-old cat, Bublé, to sleep. He had been…read morepart of my life for 23 years, so this was an extremely emotional and difficult day for me. Bublé was a cat of dignity he held on as long as he could he was not looking his best. When I took him in. To put him down and send him to heaven. Of course, when you are 23 year-old cat, it's like 100 year-old human Unfortunately, I was very disappointed by the way the veterinarian interacted with me. She never introduced herself, didn't say hello or goodbye, and showed no warmth or compassion during what was an incredibly painful moment. I understand that veterinarians deal with euthanasia regularly, but for the pet owner, this may be one of the hardest days of their life. a little kindness and empathy would have made such a difference that day. I would never want another grieving pet owner to leave feeling the way I did. Her name is DR BRECHT veterinarian I also wanted to add that the gals at the front desk especially Peyton. They were loving and compassionate. I'll have to say they really got it. They know how an owner feels when they lose their pet. It's like losing a child they are a part of your family and a part of your life for so many years.

My daughter and I were very impressed with Dr. Bob. He…read moretreated my lil Pug's symptoms, plus her appetite is back. Missy his assistant was also great. Thank you Dr. Bob & Missy!

Great Vet I highly recommend them , very reasonable and straightforward. Missy is awesome as well .read more

I would give this practice zero stars if I could…read more I was a client of this veterinary office for approximately 1.5 years. The care and overall experience were generally average--not exceptionally bad, but not particularly good compared to other veterinary practices I have used. One of the reasons I initially chose this office was because they offer a military discount. Unfortunately, my experience completely changed when I requested a copy of my dog's medical records. I first requested my dog's complete medical records on April 6, 2026, via email. After receiving no records, I sent multiple follow-up emails and made several phone calls over the next two months. The only response I received was on April 25, 2026, when I was told: "Dr. Gill is aware and is finalizing the notes to send. Once they are signed off and approved to send, we will send them ASAP." Despite that assurance, the records were never provided. Timeline of my requests: * 4/6/26 - Initial records request submitted via email * 4/15/26 - Follow-up email sent * 4/25/26 - Office responded stating records would be sent ASAP after doctor approval * 4/29/26 - Additional follow-up email sent * 5/27/26 - Called office; information taken and promised a callback * 5/28/26 - Follow-up email sent * 6/1/26 - Called office again; information taken and promised a callback * 6/9/26 - Called office again and was told the doctor had to release the records More than two months after my original request, I still did not have my dog's records. I ultimately had to drive to the office in person and explain that I would wait there until the records were released. Looking back, I realized this was not an isolated issue. I often had to follow up multiple times to obtain records after routine visits as well. For pet owners with pet insurance, specialists, emergency visits, or anyone who simply needs access to their pet's medical records in a timely manner, I would strongly recommend looking elsewhere. Access to medical records is a basic expectation, and after more than two months of unanswered requests, emails, and phone calls, I completely lost confidence in this practice's administrative processes. As a result of this experience, I will be filing a complaint with the state veterinary licensing board regarding the failure to provide records in a timely manner. I hope this review encourages the practice to improve its communication and records-release process so other pet owners do not have to go through the same experience.

We have been quite happy with Vail Ranch Veterinary Hospital. They are conveniently located very…read moreclose to where we live. Front office staff and vet assistants are all very nice. Dr. Gill is very capable and takes the time to explain things. His business partner is the one who performs surgeries. We take our two pups here for all their vet needs. Micha girl is quite picky about who she allows to handle her, so the staff knows to depend on her dad to keep her under control and managed. They work with us on this. We are getting ready to have our MiCha girl's teeth cleaned where she will be put under for the procedure. It's a little stressful to think of her going under. Dr. Gill took the time (without us asking) to explain the procedure, what to expect and risks. Thank you Dr. Gill for taking good care of our pups!

We highly recommend this vet hospital for your pet babies! They are very reasonable in price and…read morethey are very good at going over every detail regarding your pet's issues. The staff is super patient and caring. It's clear to see they care a lot and go above and beyond answering all your concerns. Our dog was having digestion issues and the dr prescribed probiotics and new dog food and our baby is back to normal.

Dr. Goulet and her entire staff are the absolute best! They always are friendly, caring, know us…read moreand our pets by name, return our calls, and generally go over and above to make our and our pets' visits exceptional. We have five dogs and three cats and have gone exclusively to Meadowridge since moving to Murrieta in 2022 because their service has been over and above anything we have received at any other vet. We have a senior dog who has a myriad of health issues including kidney disease and Cushing's. Through the guidance and care of Dr. Goulet we have turned the clock back years. He is finally back to being his old self. Meadowridge has gone out of their way to accommodate our specific needs. I wouldn't trust my pets' care to anyone else. Stop going to Banfields and corporate veterinarians! If you want a vet who doesn't just provide service care for your pet, but also cares ABOUT your pet, do yourself a favor and bring your critters to the team at Meadowridge Animal Hospital.

Dr.Dickson is amazing, 5 stars. But her receptionists, 1 star. We have taken all our family dogs…read morehere since I was little. Dr. Dickson has always been honest, and that's what we have appreciated, but unfortunately, her receptionists have never been professional. They are always rude and act like you're bothering them. I wish she would find someone who wants to be there so more people would feel comfortable and welcomed into the office.​ I dread calling and making appointments because of the receptionist. I also wish they updated their technology so we could email, leave messages on the phone, and pay with debit.

I come here because it's affordable and close by and while the other Veterinarian is very…read morecompassionate and really wants to help, Doctor Dixon is the worst vet I have ever had to work with. I hate how because of my days off and my income I have to work with her for the sake of my fur baby. And while in the past she has seemed to properly care for my pet the last visit might be the last straw for me. In my last visit Dr Dixon refused to listen to my pets past medical history of having a spinal aneurysm in her youth contributing to limb weakness. I was upset but trying to maintain my composure during the visit to which Dr Dixon decided to confront me during the visit about my emotions. When I stated to her that I was feeling dismissed and not listened to she quickly brushed it off while running out the door "sorry that's not my specialty". Like she couldn't have stated that before. The final kicker is that she did a UA during a recheck after a round of antibiotics and stated "no bacteria but presence of nitrates". I trusted her because I am not a vet and she did not prescribe any medication just a joint supplement to my dog. This was Monday 5/19/2025. Cut to today and my dog is now peeing blood with another UTI because apparently according to internet searched nitrates can indicate presence of a UTI. As a Veterinarian she should have known this and treated my pet appropriately but because she did not prescribe any antibiotics now my dog potentially has to deal with an antibiotic resistant infection due to the length of time she let the infection go untreated. So now because it is Memorial Day and her office is closed I have to go to a more expensive vet but honestly I'm probably going to get better care there. I'm so disappointed.