We've been State Utilities customers for nearly 3 decades. Here is a company that values your…read morebusiness, and is willing to go the extra mile to prove it. My elderly parents had an issue with their Central Air Conditioning, and even though they aren't a customer themselves when I spoke with Jim he was willing to help. The technician he sent arrived exactly on-time and was thoroughly knowledgeable, polite, and professional. The system was fixed in no time and my Mom & Dad were again comfortable during this heat wave. In this day and age of robocalls, automated phone scripts, and outsourced customer service it was a genuine pleasure to have my call answered immediately by a human being who understood my situation. I would give State Utilities 10 stars if I could!!

From the owner: State Utilities provides heating fuel oil delivery, oil tank removal and installation, water…read moreheaters, boilers, HVAC services, plumbing, pool and spa heaters, and maintenance to Nassau and Suffolk counties of NY.

The computer area is right by the front desk, and the front-desk staff does not enforce any kind of…read morequiet rules, partially because they are the ones making half the noise. The other half - at least this past weekend - was made by a man named Gene whose lovely lady was trying to tell him to be quiet, but his ears were impervious to her words.

They have a great new children's playroom and a nice children's book selection. It's newly…read morerenovated and very nice looking. I wish they had more programming for very young children- my son is 20 months and there never seems to be much offered for his age group. Everything is either for babies six to eighteen months or older kids. And everything for his age group is always at 10 AM on weekdays. Great for stay at home mothers not so much for working mothers. Too bad they were closed for renovations when I was on maternity leave in late 2021- early 2022. That would have been the only time I could have taken him to those programs

We ran out of oil and didn't have a contract since COD is so inexpensive now. I researched a few…read morebusinesses and found their name. Website says they are a local family owned company so I gave them a call. Spoke to owner who quoted competetive price with same day delivery. The driver arrived on time, was very professional and super nice. He even went out of his way to make sure everything was ok after I expressed concern about a slight water leak the night before around hot water heater. Half hour later they call to make sure everything ok and we were satisfied! WOW - We highly recommend them!

We were low on oil and I called Southside Discount Fuel for a price and delivery. I spoke to the…read moreowners assistant as well as the owner. I explained our situation in that our oil tank was older and asked if their delivery person could pump a little slower to not put excess pressure on the oil tank. We received our delivery and the owners son was very professional, reassuring, and a perfect gentleman. Great company and a true family business and one I would recommend to anyone. Ray C.

The delivery man was unable to access our oil tank due to a build up of snow behind our fence. It…read moredidn't allow him to reach the the oil tank. The temperature was very low and we could have run out of oil if not delivered. We were unable to do it ourselves and the delivery man offered to do it for us. He did this with professionalism and kindness. We are always surprised by the employees of this company and their willingly go beyond what would be expected, especially this young man. Thank you Tragar, for your obvious efforts to hire the best people to represent your organization, it doesn't go unnoticed. Many thanks

Terrible company! There is no emergency service at all!!!! No one even answers their phones!!!…read moreAvoid them!!! Its freezing out today, I pay for service and extra high oil costs to have the security of a full service company!!!! Find another company, tragar is horrible!!! No service at all!

My water main started leaking in my basement and I had to have the service shut off at the street…read more I call Allied last night, and they sent Juan by to survey my job and they provided me a price to replace my main from the curb to the meter in the basement. They arrived this morning with 4 men and all sort of heavy equipment. Oh so grateful for their drilling equipment so they didn't have to tear up my new driveway and walk installed last year. They ran the new main, ,and replumbed everything in my basement. While the original quote shocked me, you certainly get what you pay for. It turned out to be a bargin. Any other contractor - I'd be having my sidewalk, walkway and front porch redone. I highly recommend this company.

I called for a service appointment and was informed of the service charge for a technician to…read morearrive and assess my boiler. There was a description of the issue at hand which was frozen pipes and explained on the service call in making the appointment. Once the technician arrived, the technician looked at the pipes for 30 seconds and said there is nothing they can do till the pipes thaw out due to being frozen. This is something that could have been mentioned through the phone call during making the appointment. However it seemed like a ploy to just get money out of a consumer because not only was I charged $95 just for someone to tell me what i told the company, the technician then offered a space heater at a rate for $550 an hour. I decline the heater, placed my own space heaters inside the boiler room, within the hour my boiler was thawed out. I found the issue on my own and fixed my boiler. This company was a waist of time and money. Don't recommend

Can you give zero stars!!! I wish I could. This company was rude and unsympathetic. We were…read morescheduled for a Thursday delivery and it snowed so we didn't get the delivery. That was fine. Things happen. BUT. NO FUEL FRI OR SATURDAY OR SUNDAY. Your kidding me. Promise to deliver and not show up time and again. When we complained they hung up on us. Terrible business people. They could not have cared less if our pipes froze.

I have been using Cross County Oil Company for over 20 years. They have always been very reasonably…read morepriced, much lower than other company's. They always come in a timely fashion after I place my order, usually by the next day. I call to place my order and usually speak to the owner Russ. He is always pleasant and nice to talk to. I have recommended this company to neighbors, family, and friends.

On September 17th, 2020 in the early morning while receiving an oil delivery my security cameras…read morerecorded the delivery driver urinating in my driveway. As a dedicated customer for over 7 years my husband and I are furious, shocked and feel completely disrespected. My husband made several calls to the company as they claimed the manager was unavailable. She never called him back. He continued to call until he reached her that evening. Her response was there was nothing she could do. So it's okay for our property to be treated as a urinal? It's also okay to pull out your genitals in public. You passed many fast food chains to get to my home. As well as we are located at the most 10 minutes from your base. If this is the type of behavior they allow from their employees they are not worthy of our hard earned dollars. And if you can't respect my family and my property we will never do business with you nor recommend you to anyone ever again.

Great company with friendly and efficient staff! so thankful they work 7 days a week especially…read moreduring the harsh winter.

Richard was extremely efficient and accurate with his assessment of my issue…read more Price is very reasonable. Good guy and easy to deal with.

Can't recommend enough. I called due to a backup in my main line running to my cesspool. I was…read morequoted some much higher prices from other companies just to arrive at my house. The owner came on time, quickly diagnosed my issue and was able to snake my line clean in no time. The price was very reasonable and I like the fact that it is a veteran owned company. Will give a call again the next time something happens instead of trying to play plumber myself.