Had an inspection done here recently and was impressed when compared to previous location I used to…read morego to. Got me in same day and the inspection took them under 30 minutes.

We went there for an oil change, was told they would fit us in in the morning. We waited at least…read morean hour, then asked for a time frame, we got the run around with no ball park time. Heard them on the phone giving a similar response to someone else. Then we were told it would not be before the afternoon. A waste of our time. I drove 1 1/2 hours to Jiffy lube and got in right away. I recommend that they are straight up with people with timing, and not string people along, that's just unpleasant.

Only place I could get a replacement tire in the same day - also real nice people - nice peopleread more

Been coming here 3.5 years the entire time I've lived in Maine. I'm leaving soon, and this is one…read moreof the places I'll miss most. Great customer service, reasonable prices, good quality work. Glad I found this place while I lived here. Schedule in advance because they have a lot of customers!

It's not often I feel like I can trust a shop. The last place I went, had told me I needed new…read morebrakes. It had been some time so I went ahead with it. I had already gotten a strange vibe from them. Came back the next year because it was close, they told me there was a very expensive issue. Was going to be about 2k and I needed new brakes... So I told them I'll figure it out. Went to this shop, told them what the last place said, they could have sold me BS, and I would never know. They gave me every available option, even told me I could probably fix some of it on my own if I was inclined. I had them fix everything. At the end of everything it went right over half of the last place's estimate, and what do you know, I didn't need new brakes.

asked to fix a leaky tire on my truck. While investigating, it was noted that the front wheel…read morewasn't turning freely. I asked how much it would cost to grease the caliper pins and was told that it would take about an hours worth of labor. Late the next day I got a vm stating that the truck was ready for pick-up. When I picked the truck up, the bill was over $450. The caliper and brake shoes and brake hose had been replaced. I didn't ask for that. At the very least, I should have received a phone call with the update that was necessary. I would have asked him put it back together and repaired it myself. On top of that, he couldn't produce the take-out parts. His response was that he was just trying to make a living. This is a small town. Stuff like that generally doesn't happen here.

Papa brought me to Stanley's when I needed work on my first car - 1994! Adam's Dad was running the…read morebusiness then and now Adam is at the helm. I drive from out of town now for my old Mitsubishi, because they have been fixing it and maintaining it for about 10 years. As many of you, I hate going to an auto repair shop. We feel like we are being taken advantage of. I like the personal connection I have with them and the history. They will do their best to fix any issue you have, as fast as they can. They are doing their best during COVID - though, there has been one or two occasions when there were 6 to 7 people inside, when the maximum is 5. Everyone was wearing a mask, though. I also like that they have Saturday hours for us busy people!

Awesome people to do business with, I highly recommend them. Very polite and courteous I was…read morerecommended to them by my cousin I am from Connecticut I went there and I was very pleased I will definitely be going back

Fair honest repair! Timely and very courteous customer…read moreservice Family run business that took care of our family away from home... our daughter is a college student and Dave and his team did a great job

Had them install a timing belt kit on my toyota 4 runner leaked coolant right away because nothing…read moreinstalling a new o ring then to make it worse after only 4k miles the belt broke I called talked to Dave and he said to get a new vehicle instead of standing behind there work I am very disappointed and being disabled vehicle less now.. thanks Dave

I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

This place has gone completely down hill as a shop! Called in for a "quote" on 2 gaskets for a BMW…read more They assured me that they work on BMW's. They quoted me $500 for the job over the phone. They worked on Tapping a trouble some bolt and charged me $1200! When I picked the vehicle up I had 2 lights come on the dash. "Check engine" light and "service engine soon." 2 Separate lights that they even admitted that were not on when they started working on it! Now the vehicle randomly loses power and dies under idle. The mechanic argued with me that these were prior problems and would do nothing to provide me piece of mind of a new quote to fix the problem or work with me. Now I have a vehicle worse off than I brought it there. After the fact, the mechanic admitted to not being "an expert" on BMW's but they assured me the repair, would not cause such current problems. Now it took them 5 hours to tap a bolt for $700, without notifying me that there was complications. I use to be a regular to this shop, and I now encourage anyone to go elsewhere. Money is too valuable to be wasting it on con mechanics.

I brought my car in for an inspection and oil change. This took an hour and a half in spite of…read morethere being three mechanics working and very few cars being worked on. After I left, I noticed that my audio system was not working, and that the screen in the center of the dashboard was completely black and non-responsive. In addition, my car would not lock. I returned to HTA and they fixed these issues, none of which were present before my visit there, for no extra charge. Several weeks later, I noticed that the horn was not working, but since I was about to go out of town, I put off getting in touch with them about this. I know that the horn was working prior to my visit there. When I called them regarding this, I was told that this could not be their fault because the car would not have passed inspection without a working horn, and that they could not fit me in for two weeks. When I took the car to another auto repair place, they showed me how the horn had been deliberately broken. It's unfortunate that the excellent reputation the previous owners built is being ruined by the new ones.

Recently took vehicle to have inspected and car was severely damaged by lifting from pinch welds…read moreWhen the pinch welds on unibody cars become damaged or rusted, it's important to use alternative lift points to safely lift the vehicle without causing further damage. One common alternative is to use designated lift points or structural reinforcement points specified by the vehicle manufacturer. And when I confronted the mechanic about damage caused he said well if it's Rusty it's not his fault and when asked if he will fix was told he's not good at auto body so he can't promise it will look good very unprofessional bad service don't go here you will be ripped off or scammed out of your hard-earned money

**PLEASE READ** Hopefully you're reading this review before…read moreyou bring your car here to get service done. It took my employee 4 weeks to get his car back and it was in worse condition before it was brought in. Car was dead on the side of the road the same day even though they said it was road tested with a new inspection sticker. They had no problem overcharging for the work done and cussing us out over the phone when questioning. The owner would not give us her name and hung up the phone after calling me a bold face liar.