Unsafe driving, unable to contact anyone to take the matter seriously. Unable to contact an owner…read moreor get information for one. Extremely unprofessional. Would never trust my car on the back of that truck.

I had a horrible experience with this company. Back in April when it was still 50 degrees, my…read morehusband and I slid into a ditch on a an old logging road that is currently used as public access to get from one main road to another. The beginning of this road and the end of the road start out as tar, containing homes. In the middle it turns into dirt. It was downpouring and I drove too close to the edge and the gravel gave way. This is a famous road that many people use in this area. The man on the phone that we would help us out for a really good price at the beginning of the conversation, but then later changed his mind and said no. It was 8 o'clock at night, temperatures were dropping and it was raining and I am disabled. Anything could have happened and not many two companies in the area. Another towing company came out to get us. Needless to say I will never call this company again.

Very professional and helpful! They came and towed my car to where it could be fixed - even…read morearranged for a part that was needed and a mechanic- BRS goes above and beyond to help in my opinion- they're terrific!

From the owner: BRS Towing and Recovery Service Reliable. Fast…read more Professional. At BRS Towing and Recovery, we’re dedicated to providing top-notch towing and roadside assistance when you need it most. From breakdowns to accident recovery, our skilled team is here 24/7 to get you back on the road safely and quickly. We handle everything from light towing, jump starts, lockouts, tire changes and more. Trust BRS for prompt, courteous service you can count on every time. Call us now for fast and reliable towing assistance!

Jeremy was Friendly ,professional and efficient. I needed atow from Waterville Me to Londonderry…read moreNH. After first driver refused to take my tow, Jeremy Showed up faster than dispatch originally quoted and was happy to bring me on a Sunday night! Thanks Again Jeremy!

He came quickly to help us, he tried to get our car started and brought gas. He was very friendly…read moreand nice. He let my husband and myself and our three little dogs rise in the cab. Thanks so much to him!!!

I've never had to use their towing service and I'm glad because today as I was hoping to pull out…read moreof a parking lot , into stopped traffic, they refuse to let me in , honked wave their arms, and then proceeded to speed through a small town with a 25 mile an hour speed limit from there.

Needed a winch out for plow truck that was up against a tree. Very tricky spot. Brandon's towed…read moretruck out without any damage or issue! Thank you, Rick!!

A tire blew on our airstream an hour away from our destination. Bouchard was unable to help bc they…read moredidn't have the tire we needed, but they pointed us to where we could park safely for the night. Wayne then contacted us the next morning to check on us. We'd picked up a new tire by then, and he stopped by to see if we needed anything and to check out our other tires for us. He wouldn't accept any money. My husband and I haven't experienced customer service and care like that ... perhaps ever. Highly recommend this business to anyone in the area!

I have had tons of auto work done hear from working on a my explorer to Silverado I highly…read morerecommend them

They arrived promptly, the technician was very pleasant. He got my pickup secured and we were on…read moreour way quickly. Got it unloaded fast, too.

l called for a tow from hartland to new hampshire at 3:30 sunday afternoon was told driver will…read morecall me right back it is monday morning still waiting.

We had to call AAA due to a car that wouldnt start, and our technician from Union Street was so…read morekind, friendly, and the service was exceptionally kind. Highly recommended!

I felt unsafe and targeted by the main guy (ginger) in the office. If I could give a 0 I would…read more The owner (or manager) is insanely rude. He screamed at me (19 year old girl, college student) due to me being quoted $250 MAX for the pick up of the vehicle by his employee when I questioned why the price was $585. I then get yelled at being called a liar, and also got yelled at for "calling his employee a liar." My 20yr old female friend was also screamed at to the point she was crying in the office. He decides to even it out with $350, after claiming it was impounded, yelling at me, calling me a liar, and "making his time wasted.". The other employees in the office were amazing, helpful, and explained the situation while their boss was screaming at a teenager. Afterwards we had left the office to go retrieve the car. While switching vehicles we see said man, owner, manager person, leave the office and start walking towards us which is across the street. At this point we're are scared and trying to leave as soon as possible because we felt unsafe and scared of this man. He was almost at the car's window by the time she was able to drive out before he approach us.

After our van was disabled leaving us stranded in 2010 we called John & Sons. John quoted us at a…read moreprice, then after towing it part of the way he increased the price by $200. Knowing that we would have to pay it because we had no other option. Extremely unethical business practice.

Our auto club called John and sons and we were told they would be out in two hours...we were 40…read moremins from their business...in two hours the auto club called again and it became 4 hours...they never showed up...and thankfully a member from our church brought a family member out to help us. We had been stranded on a fire road all this time. In the end, John and Son was not coming to help us for 8-12 hours! This was straight from his own mouth. I'm just glad for the caring family that the Lord blessed us with this day! Don't call this company!!