Honestly, I was dreading writing this review but after I told my best friend what happened, they…read moresaid I def had to let people know. I had come here a couple time for eyebrow threading during covid and well after with my friend or alone. Honestly, it was quick most of the time she was available and although there was always upselling our eyebrows looked decent. What wasn't decent, was while we were in the chair the calls being taken which is fine I get it she's running a business but what wasn't is letting me know each and everytime I had not been doing my homework on my eyebrows what she told me to do. I am clearly coming here to get them done. Finally during my last session here she had convinced me on getting one of her famous facials, I had never gotten one but I was told it would clear my skin and brighten it ( glow effect). I was reluctant, ( I have sensitive skin which I told her) but did it since she said she would be careful and it's organic . I went to a different room where she did my so called facial and applied some of it on my hands to rejuvenate ( of course additional cost) and she simply walked away, she came back once got on the phone, and then walked away, I felt my face burn, like it was coming apart, like Hannibal or some super scary movie. I was petrified, I called out for her nothing, called out for her again a few times, ( Mind you I wear glasses, blind as a bat without them). Worst feeling in the world. She finally came, washed it off ( face and hands) my face felt on fire ( literally). I couldn't believe it, how careless she was with my facial. I never came back. My face, well let's just say it was red and irritated for a little over two weeks, little bumps here and there, I was so embarrased to go anywhere, little marks that have permanently stayed on my face which suck, never had them before, all for a glow up effect but instead I lived a nightmare. Since them, I am scared to get any facial or anything for that matter on my face. If you've had great experiences here, I am happy for you, I am only speaking on what I went through. Horrified and will never ever be going back, even if it were free!