CLIMATE CONTROLLED STORAGE UNITS!!! Very reasonable rates!!…read moreEveryone else I tried has only insulated.

It's official! I have just had the absolute worst customer service experience of 2025. Man, someone…read moreis really going to need to go the extra mile on negativity and immaturity to top what I went through here. Absolute unnecessary rudeness and unprofessional behavior. I truly cannot believe that the people who are in control of this company allow their employees to act this way. Shameful. I will choose the half hour drive to Red Bluff from here on out. Won't be back.

Friendly, good hours. They have all the things that we need. Very helpful with packing items to…read moreship.

So helpful and friendly. Great prices. I had not been there before but they had personal…read moreconnections with almost every other customer.

Hansen's provided everything you want in movers - easy to communicate with to arrange the plan, two…read morestrong people showed up on time, everything got done efficiently and affordably. I appreciated their calm professionalism and would recommend Hansen's to anyone looking for movers in the north state.

Hansen's has moved our family members several times over the years. Most recently handling our move…read morefrom Lake Almanor to Redding. They were great to work with and very reasonable for the service delivered. They show up on time, work quickly and were very flexible with last minute changes we made. Highly recommend the hard working folks.

First off, I'd like to say cleanest storage unit i have ever had. And i have had alot with having…read more too move 4 times in last 8 years. Eric, the office manager was very helpful in finding me.Not one, not two, but three storage units.As I needed them. Also a way better value than santa rosa and a lot cleaner. Had the opportunity to meet the owners, glenn and mark, who are both really nice as well.It's a good group so if you need a storage unit, hit them up.

The person I spoke to was very helpful in trying to find me the unit I wanted. He was on the ball…read moreas far as trying to accommodate my request. The units of themselves seem to be a little less likely to get dirt in them. I feel that the units are a little overpriced, but seem to be the going rate. They did call me back several times to see if there was any other way they can help. Great customer service.

Walked in and there were 2 people at the counter. Both made eye contact with me and said nothing…read moreyet they were doing nothing except sitting there staring off into space. No "hello, welcome in, how's it going" ... NOTHING. I was looking around at the boxes trying to figure out why the large boxes didn't have handles (seems odd that only the small boxes have handles when the large boxes are the ones that REALLY need handles). I waited to see if any of the two people would ask if needed help but alas, STILL no customer service. I ended up taking a large box up to the counter and asking where the handles were. One person came out and looked at the boxes and said, "I guess they don't have handles" and went back behind the counter. I grabbed the boxes that I needed, walked up to the counter to purchase them, and when I tapped my card for payment, I was told they don't offer tap. It's either you bring in your physical card or pay cash. So aside from the horrible customer service their business is also in the ice age. Who doesn't have tap to pay as an option at this point??? SUPER ANNOYING. I rarely carry cash nor do I carry the physical cards because they're all stored in my phone to use for TAP PAYMENT. Luckily, I had a couple bucks in my car for parking meters and paid with that. I was asked if I wanted the receipt, I said yes, took it and walked out. No surprise that there was no, "thanks for coming in", "have a good day" or anything else. Literally even the most basic customer service skills are lacking here. Great place to go if you want to be ignored.

I had rented a storage unit there that had gotten broken into and a bunch of my things were…read morestollen. I was under the impression the units has a security system. Well apparently it doesn't work for crap. Because like 10 different units besides mine also got broken into. They stole all my cool and expensive stuff, lots of things from my dad thats not around anymore. Then to top it off they gave me some uboxes to store my things but they are way too expensive for me and they shipped my things to Redding to make things worse. So now im worried my two tvs are also broken. Dont ever trust them with your valuables when it comes to storage. How does 11 different units get broken into and no alarms went off when they advertised that it has security

The guys were great, Clinton and the two others were considerate, friendly and hard working. They…read moreasked questions when needed. The new guy work as hard as the other two. I think these were the best workers yet. They wrapped each item with moving blanket and taped tightly. No items damaged. I would recommend them for your next move.

This my second time using this service. My experience has been "excellent service" on both…read moreoccasions. I found them to be very responsive as to what I needed to be done and very efficient in everything that they did. Because of their knowledge and expertise they took all the pressure of moving off of me. I would strongly recommend them to anyone who is thinking of moving.

Stop using the dreaded Post Office! Never a line. Never a headache. Usually open. Service always…read moregood.

I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

Fabulous service, from quote, booking, moving. On time, careful handling both loading and…read moreunloading. Great price!

I needed someone to move my washer and dryer quickly. I called and they scheduled me within a few…read moredays. They were so kind and got the washer and dryer moved from a really weird angle and height very easily. They even help me set up when we got to my new house. Super kind people, would definitely recommend.