The last rental trailer was trash but the service was good…read more The equipment was faulty at first but the worker got it fixed. One of the safety chains was broke and equipment in poor shape.

Amy was the representative that helped us, and she made everything quick and easy for us to get our…read moreU-Haul truck... and be on our way! I loved how kind and professional she was as well!!!

If there were 500 stars I would give it to this place. Hands down the best customer service ever…read more My daughter was selling some of her stuff on ebay and the post office wanted $90.00 to ship one of the items. Caught us waaaayyyyy off guard. I wasted several days trying to find a solution and cheaper way to mail it. I stopped into the sister location on Hilltop and they told me to bring the items here (it is closer to my house). They found a box (for free), filled it with popcorn (for free) and mailed the item for $38.00. I won't ever try to mail a package by myself again. Over the top amazing place. Highly recommended.

Friendly, good hours. They have all the things that we need. Very helpful with packing items to…read moreship.

Great company and stellar team of movers. This is the second time I've used this company, while…read moreliving in the No. State, easy to remember a company that performs so well, each piece of China and furniture completely wrapped to protect them. Great team work. Terrific well run company.

Hansen's provided everything you want in movers - easy to communicate with to arrange the plan, two…read morestrong people showed up on time, everything got done efficiently and affordably. I appreciated their calm professionalism and would recommend Hansen's to anyone looking for movers in the north state.

First off, I'd like to say cleanest storage unit i have ever had. And i have had alot with having…read more too move 4 times in last 8 years. Eric, the office manager was very helpful in finding me.Not one, not two, but three storage units.As I needed them. Also a way better value than santa rosa and a lot cleaner. Had the opportunity to meet the owners, glenn and mark, who are both really nice as well.It's a good group so if you need a storage unit, hit them up.

The person I spoke to was very helpful in trying to find me the unit I wanted. He was on the ball…read moreas far as trying to accommodate my request. The units of themselves seem to be a little less likely to get dirt in them. I feel that the units are a little overpriced, but seem to be the going rate. They did call me back several times to see if there was any other way they can help. Great customer service.

My experience was excellent with this facility. The staff was friendly and efficient. Clearly…read moremarked path to start Truck return process.

Walked in and there were 2 people at the counter. Both made eye contact with me and said nothing…read moreyet they were doing nothing except sitting there staring off into space. No "hello, welcome in, how's it going" ... NOTHING. I was looking around at the boxes trying to figure out why the large boxes didn't have handles (seems odd that only the small boxes have handles when the large boxes are the ones that REALLY need handles). I waited to see if any of the two people would ask if needed help but alas, STILL no customer service. I ended up taking a large box up to the counter and asking where the handles were. One person came out and looked at the boxes and said, "I guess they don't have handles" and went back behind the counter. I grabbed the boxes that I needed, walked up to the counter to purchase them, and when I tapped my card for payment, I was told they don't offer tap. It's either you bring in your physical card or pay cash. So aside from the horrible customer service their business is also in the ice age. Who doesn't have tap to pay as an option at this point??? SUPER ANNOYING. I rarely carry cash nor do I carry the physical cards because they're all stored in my phone to use for TAP PAYMENT. Luckily, I had a couple bucks in my car for parking meters and paid with that. I was asked if I wanted the receipt, I said yes, took it and walked out. No surprise that there was no, "thanks for coming in", "have a good day" or anything else. Literally even the most basic customer service skills are lacking here. Great place to go if you want to be ignored.

super efficient, friendly, helpful and fast! moved my grand piano safely and took away a lot of…read moremoving stress. thank you!

The guys were great, Clinton and the two others were considerate, friendly and hard working. They…read moreasked questions when needed. The new guy work as hard as the other two. I think these were the best workers yet. They wrapped each item with moving blanket and taped tightly. No items damaged. I would recommend them for your next move.

Stop using the dreaded Post Office! Never a line. Never a headache. Usually open. Service always…read moregood.

I've been to this place a couple times for their notary services and everyone's always been…read morefriendly and expedient.

Fabulous service, from quote, booking, moving. On time, careful handling both loading and…read moreunloading. Great price!

I needed someone to move my washer and dryer quickly. I called and they scheduled me within a few…read moredays. They were so kind and got the washer and dryer moved from a really weird angle and height very easily. They even help me set up when we got to my new house. Super kind people, would definitely recommend.