I have been going to Dr. Douglas for several years now. I only need to see the doctor once a year…read morefor my regular check up but every time I have gone, I have been happy with the visit and efficiency of the office. My husband also sees Dr. Douglas (we almost never go together due to work schedules) and my husband has similar experiences. The staff here is great and the office runs efficiently. Dr. Douglas runs on time. I've never had a wait. My husband is typically a difficult stick. The phlebotomist here is awesome and always gets him on the first time. Dr. Douglas is kind and takes a real interest in you, not just as a patient but as a person. Dr. Douglas is a huge dog lover and has photos of his dogs in the exam rooms. It's a nice touch so that the office feels less sterile and more welcoming. It's also nice to get a glimpse into his hobbies/ outside interests. That way you see him not just as your doctor but as a human. Overall I highly recommend Dr. Douglas. He is a wonderful PCP. You want someone who takes the time to listen and gets to know you as a person. The location is convenient for me but even if I lived a little further away, I'd drive the extra distance for a good doctor.

My family has been patients of Dr. Douglas for close on 20 years but I'm finally only now getting…read morearound to writing a review. One of the things I most appreciate about Dr. Douglas is how prompt he is, so if an appointment is at 2:30pm as an example, you can betcha that a few minutes later, Dr. Douglas will stroll into the consulting room. I also like that he is through, keeps up to date with the latest medical research and offers genuine, logical solutions that work best for your individual circumstances rather than whatever the latest fad is. I would absolutely recommend Dr Douglas if you are looking for a personal physician in the area. Note: #199 of Yelp 100 challenge for 2016

highly recommend Candice Rosen at AdventHealth Medical Group! She is professional, attentive, and…read moretruly cares about her patients. She takes the time to listen, explain things thoroughly, and make sure you feel comfortable with your care plan. If you're looking for a reliable healthcare provider, she's a great choice--and she's currently accepting new clients! I appreciate her expertise and the welcoming environment at AdventHealth Medical Group. Definitely a top-tier experience! The office is quiet and small but that makes for a more intimate experience

I have been going to Maitland internal medicine for almost ten years now. Dr. Douglas sees my…read moreentire family and over the years has become a close personal friend. Maitland internals patient-friendly portal allows easy communication between physician and patient and they are always extremely accommodating/quick to reply. Love these guys!!

This place used to be FAMILY now they have bought into the big wolf Advent Health and quality has…read moregone down. Consumer service SUCKKKKS

Ever since Advent took over this practice has been horrible. I cannot get anyone to return my…read morecalls. You cannot get anyone at the office to answer a call. All you get is an answering service when you need to speak with staff to answer any questions. Horrible service. I will be switching practices.

Absolutely love Claire! She is the ONLY one that can draw my…read moreblood, she gets it on first time, EVERY time and I have small, hidden veins. I really liked Allison, PA but she left. Now I sit in the waiting room waiting for new PA. My appointment was 45 mins ago and I still sit here!!! NOT HAPPY

I cannot give the Lake Howell Health Center high enough stars. The staff is amazing and…read morecompassionate. They provide care for practically any patient. My kids go here. I go here for woman's health and my husband comes here for his bipolar condition. Nicole Floyd Palm is the most wonderful addition to the location we have been going to for well over 20 years. The front desk staff easily get you an appointment and have someone on call should you have any questions about medications or emergency refills. I have such a peace of mind knowing I will always be able to reach someone to help any one of us. This office has earned my trust in abundance!!!!

Years ago I was diagnosed with an acoustic neuroma. I was gradually losing hearing in my left ear…read moredue to it. He was the ONLY in the state of Florida that said I didn't need to have my skull cracked open and lose all hearing in that ear. Instead he was familiar with a very new ( back then) procedure called Gamma Knife surgery. I missed one day of work, did not have my skull cracked open nor did I lose and additional hearing. I highly recommend this Dr.

Dr. Field is the physician who restored my faith in all doctors. Really. He actually sits down and…read morespeaks to you-like you're a human. Like you matter. I found out the hard way that most doctors don't do this. He is a fantastic surgeon who I wish I would have gone to see many, many years ago. His patient care coordinator, Terry, is just a joy to interact with, too.

My first doctor review. Dr. Derrow has been my primary care doctor for twenty years or more…read more There is a full page spread on him in Orlando Magazine this month in their "best doctors" edition, and I couldn't agree more. He's compassionate, committed, and his staff is wonderful.

I was recently admitted to Orlando Health Behavioral Health, and unfortunately, my experience was…read morehorrible. I went there because I was struggling with severe insomnia, depression, and hearing voices. I went in around 6:45 PM and did not arrive on the behavioral health unit until approximately 9:30 PM. I brought all of my prescribed medications with me and explained that I was unable to sleep and was hearing voices. I was told that they could not give me my nighttime medications and that the only thing they could give me was Benadryl. I explained that Benadryl would not put me to sleep and that, because I was hearing voices, being left alone in a quiet room without being able to sleep was extremely distressing. I was told I had no choice. I sat on the bed and cried for approximately 45 minutes. At one point, someone came into my room while I had my hands over my face, and instead of asking if I was okay or offering support, I was asked whether I was finished with my water cup because it needed to be removed. There was an aide sitting outside my door who did bring me a towel for my tears, and I appreciated that small gesture. For approximately four hours, I could not sleep and repeatedly asked for help. I was repeatedly told that I had to remain in the room and could not receive anything else to help me sleep. I eventually asked the person sitting outside my door why she was watching me. She told me I was a "Q5." I had no idea what that meant, and when I asked her, she did not explain and simply remained quiet. I found this extremely frustrating, especially when I was already distressed and trying to understand what was happening. Eventually, I got dressed and told staff that I wanted to leave. I pointed out information in my paperwork that I believed stated I could leave. Two people came into my room and told me that I could not leave until I saw a doctor. At that point, the night nurse offered me something else to help me sleep, but I was so frustrated and overwhelmed that I continued saying that I wanted to leave. The nurse told me, "Don't let the doctor see you in that condition," and told me it was a yes-or-no decision. Eventually, I agreed to take the medication and was taken to what they called the "noise room," where I was allowed to watch television. Around 6:30 AM, shortly before shift change, another staff member came to my door and began speaking to the aide who had been sitting outside my room. He apparently believed I was asleep. He asked her why she had not contacted him to tell him that I was "giving her a hard time" and said there had been an email about me. He then began discussing other patients within my hearing. He talked about a patient with a UTI and made comments about patients potentially murdering people and staff being held responsible. He also discussed another patient's behavior and said that a male patient had been mean to him but apologized after taking his medication. I was not asleep. I eventually sat up and told him that he should not assume patients are sleeping and then discuss them within their hearing. I asked him several times for his name, and he refused to give it to me, saying that morning staff would be there in about 30 minutes. He also told the other staff member that he was leaving in about 30 minutes anyway. I went to the nurses' station to complain, and I could hear him laughing and saying that he would be leaving in approximately 20 minutes. I felt humiliated, uncomfortable, and extremely upset. At that point, I just wanted to leave. When I finally saw the doctor, I was crying and my face was swollen from crying throughout the night. I told him that I wanted to leave. I was told that if I tried to leave, he would send me to another hospital and Baker Act me. I felt like I had no choice but to stay. At that point, I felt that the only way to get through the situation was to comply and say what I needed to say so that I could eventually leave. Unfortunately, my concerns did not end after I left. I requested my medical records and discovered what I believe are serious inaccuracies. Medications were documented as having been given to me that I never received. Some documentation also appears to contain my name while describing events involving other patients. I have contacted the facility to report these discrepancies and request corrections, but I have had an extremely difficult time getting anyone to address the issue. My calls have been ignored or I have been given a difficult time trying to get these errors corrected. When someone is admitted to a behavioral health facility during one of the most vulnerable times in their life, they should be treated with compassion, dignity, respect, and professionalism. I did not feel that I received that treatment. My experience left me feeling ignored, embarrassed, frightened, and as though I had no control over what was happening to me.

I decided to see a therapist after being raped. The inital lmhc who did my intake appointment was…read moregreat. But then, the psychiatrist put me on two prescriptions, one an anti-depressant I've never taken despite no diagnosis pf depression. I asked her if there were any side effects I should be aware of, and she shrugged me off. I decided to spend time in Jax with my family recovering from the rape trauma. I was told by the OBH office staff that I was too new for them to fill our my short-term dosability paperwork, but they agreed, on 16 May, to fax my records to my trusted ob in Jax. I called them FIVE TIMES between 5/16 and 5/30 to check the status of my records. Each time I was either put on hold for hours til my phone died or hung up on when 5 pm hit. On 5/30, I took matters into my own hands and drove two hours (shorter than their phone wait times) to obtain a physical copy of my records. When I arrived, the secretary told be it was up to the Board of Directors whether or not my records could be released. I told her that if that was indeed the case, she should have given me fair notice on 5/16. I told her I would not leave the office til I had obtained a physical copy of my records so I could fax them to my trusted ob in Jax myself. After waiting ~1 hr, I announced I could not wait any longer. I told the secretary her office was grossly incompetent (I'm a lawyer) and that her office's failure to exercise due diligence will prevent my from getting ~$2K of disability next week. I told her I'd be calling the office manager, the Agency for Healthcare Administration Hotline, and the Disability Rights Hotline. At this point two other patients stood up to make similar complaints. Then another women emerged from the back of the office and was deeply apologetic. I told ber I wasn't blaming her and the secretary but the office as a whole. The records were finally sent to my ob, but I had to request another extension from HR and will not receive disability pay til 6/20. I face evication for failure to pay rent and may go hungry due to the negligence of this office. I sought the help of a therpaist due to severe PTSD/anxiety, and Orlando Behavioral Healthcare has only exacerbated my anxiety. As a lawyer, I couldn't not call them out and speak for patients who don't have the ability to speak for themselves. Don't go here...I will not be returning and will seek health elsewhere. I'm a patient with complicated physical health...I've seen dozens of specialists and easily got into Mayo Clinic...but I've never dealt with an office as incompetent as Orlando Behavioral Health. Just a thought - maybe pay your doctors less and make sure you have enough staff to take care of your patients first. This office is pathetic and I've already cancelled my next appointment.

I've been seeing Dr. Sprung since I was 18 years old, and after nearly two decades, I truly can't…read moresay enough amazing things about him. He's been there through every chapter of my life and has been the only doctor who's consistently helped me with my stomach issues. I've seen countless gastroenterologists over the years, from New York all the way down to Florida, and no one compares. His expertise and ability to diagnose are exceptional, but what truly sets him apart is how much he genuinely cares. He listens, never rushes through appointments, and always makes you feel heard. In a time when it's becoming harder and harder to find doctors who are not only incredibly skilled but also compassionate, he is one of a kind. Most of my friends have only had their doctors for a few years, but I've trusted him with my care for almost 20 years. That alone speaks volumes. I couldn't recommend Dr. Sprung and his staff more. Rosa, who manages the front offices, always goes above and beyond for me. They all have always treated me with kindness, professionalism, and compassion, and I am incredibly grateful to have had them by my side for so many years. If you're looking for a new doctor, no one compares to him.

Torn esophagus: This…read morewas a second -rate experience from start to finish. Unfortunately, my wonderful long - time GI retired, and Dr. Sprung was highly recommended by a friend. I needed an esophageal dilation. Admittedly , it had been awhile. I've had many done successfully over 28 years. Probably at least 25. I woke up the morning after the upper endoscopy regurgitating and knew something was off. There was no communication from Dr. Sprung , despite 3 phone calls to the office over several weeks. Somewhat unprofessional, dated- type of practice and outdated approach, in my humble opinion. Dr Sprung had not heard of Dupixent for EOE which was surprising. Every other doctor I've spoken to has sung its praises since it was approved by the FDA recently for EOE. Its all over the internet. In my opinion, Dr. Sprung did not properly handle my G.I. issues, including the procedure ( a tear with bleeding which he acted like was normal) and the lack of follow up and much needed medications to help alleviate new persistent symptoms which led me ultimately to the hospital after many ER visits over an entire month. (gastritis, belching , spasms mimicking food impactions, etc.) When I finally reached out AGAIN 7 weeks post - procedure to ask pertinent questions, the woman on the phone (same last name as Dr Sprung) appeared annoyed, and when I politely asked, she sent the same report I had been given initially with her own hand scribbles on the top. Further, she called my initial review here "inflammatory," yet the only thing inflammatory is what Dr Sprung managed to do to my esophagus- its been inflamed beyond belief. I have been far worse after the procedure. I could eat solid foods before (maybe there was occasional difficulty) but now I'm still struggling on a soft diet. I've lost 10 pounds, as a result. Despite my phone calls, Dr Sprung did nothing further post- op.. His kind staff upfront only screened calls. Even my concerned best friend called while I was in the hospital for 3 days and there were no return phone calls to my knowledge . I was forced to find a new team to manage the ongoing symptoms. Im so thankful I did. Never in my 28 years of receiving quality medical care for my eosinophilic esophagitis have I had such a poor experience and outcome resulting in numerous ER visits, a hospital stay and a variation of persistent new symptoms with no resolution from this practice . If you have a complex GI issue such as EOE, my advice is to please go elsewhere. EOE perforations are no joke. This procedure cost me and my family 2 1/2 months of pain and stress.

I have been to Dr. Jeff Mueller at Whole Family Healthcare several times and I can truly say that…read moreDr. Mueller is one of the most caring and compassionate doctors I've ever had. He has always taken plenty of time with me and really listens and seems to care about helping me with the issues I've had. I am an athlete involved in sports, and I had IV treatments at the office and the results were amazing! What a passionate doctor! So dedicated to helping people. Also, the Whole Family Healthcare office was always bright, cheery, and super clean. It also smells really nice (aromatherapy). The whole place gives me a good, happy feeling! I would highly recommend Dr. Mueller at Whole Family Healthcare.

Amazing people, wonderful, supportive and calming staff. I had recently had an appointment that I…read morewas really nervous about, and they helped ease my mind and squeeze me into the appointment on Friday. They really went above and beyond. I will always use like how family medicine is my primary again such amazing people.

Several years ago I had an interaction with a nurse practitioner that left me absolutely baffled…read more She has since left the practice and I have found that the medical and office staff are professional, caring, and courteous.