I have been going to Dr. Douglas for several years now. I only need to see the doctor once a year…read morefor my regular check up but every time I have gone, I have been happy with the visit and efficiency of the office. My husband also sees Dr. Douglas (we almost never go together due to work schedules) and my husband has similar experiences. The staff here is great and the office runs efficiently. Dr. Douglas runs on time. I've never had a wait. My husband is typically a difficult stick. The phlebotomist here is awesome and always gets him on the first time. Dr. Douglas is kind and takes a real interest in you, not just as a patient but as a person. Dr. Douglas is a huge dog lover and has photos of his dogs in the exam rooms. It's a nice touch so that the office feels less sterile and more welcoming. It's also nice to get a glimpse into his hobbies/ outside interests. That way you see him not just as your doctor but as a human. Overall I highly recommend Dr. Douglas. He is a wonderful PCP. You want someone who takes the time to listen and gets to know you as a person. The location is convenient for me but even if I lived a little further away, I'd drive the extra distance for a good doctor.

My family has been patients of Dr. Douglas for close on 20 years but I'm finally only now getting…read morearound to writing a review. One of the things I most appreciate about Dr. Douglas is how prompt he is, so if an appointment is at 2:30pm as an example, you can betcha that a few minutes later, Dr. Douglas will stroll into the consulting room. I also like that he is through, keeps up to date with the latest medical research and offers genuine, logical solutions that work best for your individual circumstances rather than whatever the latest fad is. I would absolutely recommend Dr Douglas if you are looking for a personal physician in the area. Note: #199 of Yelp 100 challenge for 2016

highly recommend Candice Rosen at AdventHealth Medical Group! She is professional, attentive, and…read moretruly cares about her patients. She takes the time to listen, explain things thoroughly, and make sure you feel comfortable with your care plan. If you're looking for a reliable healthcare provider, she's a great choice--and she's currently accepting new clients! I appreciate her expertise and the welcoming environment at AdventHealth Medical Group. Definitely a top-tier experience! The office is quiet and small but that makes for a more intimate experience

I have been going to Maitland internal medicine for almost ten years now. Dr. Douglas sees my…read moreentire family and over the years has become a close personal friend. Maitland internals patient-friendly portal allows easy communication between physician and patient and they are always extremely accommodating/quick to reply. Love these guys!!

This place used to be FAMILY now they have bought into the big wolf Advent Health and quality has…read moregone down. Consumer service SUCKKKKS

Ever since Advent took over this practice has been horrible. I cannot get anyone to return my…read morecalls. You cannot get anyone at the office to answer a call. All you get is an answering service when you need to speak with staff to answer any questions. Horrible service. I will be switching practices.

Absolutely love Claire! She is the ONLY one that can draw my…read moreblood, she gets it on first time, EVERY time and I have small, hidden veins. I really liked Allison, PA but she left. Now I sit in the waiting room waiting for new PA. My appointment was 45 mins ago and I still sit here!!! NOT HAPPY

I cannot give the Lake Howell Health Center high enough stars. The staff is amazing and…read morecompassionate. They provide care for practically any patient. My kids go here. I go here for woman's health and my husband comes here for his bipolar condition. Nicole Floyd Palm is the most wonderful addition to the location we have been going to for well over 20 years. The front desk staff easily get you an appointment and have someone on call should you have any questions about medications or emergency refills. I have such a peace of mind knowing I will always be able to reach someone to help any one of us. This office has earned my trust in abundance!!!!

Years ago I was diagnosed with an acoustic neuroma. I was gradually losing hearing in my left ear…read moredue to it. He was the ONLY in the state of Florida that said I didn't need to have my skull cracked open and lose all hearing in that ear. Instead he was familiar with a very new ( back then) procedure called Gamma Knife surgery. I missed one day of work, did not have my skull cracked open nor did I lose and additional hearing. I highly recommend this Dr.

Dr. Field is the physician who restored my faith in all doctors. Really. He actually sits down and…read morespeaks to you-like you're a human. Like you matter. I found out the hard way that most doctors don't do this. He is a fantastic surgeon who I wish I would have gone to see many, many years ago. His patient care coordinator, Terry, is just a joy to interact with, too.

My first doctor review. Dr. Derrow has been my primary care doctor for twenty years or more…read more There is a full page spread on him in Orlando Magazine this month in their "best doctors" edition, and I couldn't agree more. He's compassionate, committed, and his staff is wonderful.

I have been going to Orlando Behavioral Health for about 9 months and I do agree with other reviews…read moreabout the scheduling and office staff being disorganized. When you call to make an appointment they usually transfer you several times and place you on hold for a while. I have never had an appointment that was lost though, and have always been seen within the time period that I was supposed to. I see Jim Bogan for personal counseling as well as relationship counseling and he is awesome. He knows how to direct a conversation, gives great personal experience examples, and is a positive presence in our lives. He has made time to contact me on the weekend when I was going through a particularly rough time. He is always on time and if not biased toward either side during our couples sessions. If you have had issues with the overscheduling with other counselors, try Jim. I have never been cut short or waited for my appointment to start. The Maitland office was a little more disorganized in regards to the receptionsist, but when the receptionist was off somewhere, one of the docotors actually helped me and signed me in. Overall, what I am really looking for is a great counselor, as I have met with other counselors in the area and was not impressed. jim definately exceeded my expetations.

I was recently admitted to Orlando Health Behavioral Health, and unfortunately, my experience was…read morehorrible. I went there because I was struggling with severe insomnia, depression, and hearing voices. I went in around 6:45 PM and did not arrive on the behavioral health unit until approximately 9:30 PM. I brought all of my prescribed medications with me and explained that I was unable to sleep and was hearing voices. I was told that they could not give me my nighttime medications and that the only thing they could give me was Benadryl. I explained that Benadryl would not put me to sleep and that, because I was hearing voices, being left alone in a quiet room without being able to sleep was extremely distressing. I was told I had no choice. I sat on the bed and cried for approximately 45 minutes. At one point, someone came into my room while I had my hands over my face, and instead of asking if I was okay or offering support, I was asked whether I was finished with my water cup because it needed to be removed. There was an aide sitting outside my door who did bring me a towel for my tears, and I appreciated that small gesture. For approximately four hours, I could not sleep and repeatedly asked for help. I was repeatedly told that I had to remain in the room and could not receive anything else to help me sleep. I eventually asked the person sitting outside my door why she was watching me. She told me I was a "Q5." I had no idea what that meant, and when I asked her, she did not explain and simply remained quiet. I found this extremely frustrating, especially when I was already distressed and trying to understand what was happening. Eventually, I got dressed and told staff that I wanted to leave. I pointed out information in my paperwork that I believed stated I could leave. Two people came into my room and told me that I could not leave until I saw a doctor. At that point, the night nurse offered me something else to help me sleep, but I was so frustrated and overwhelmed that I continued saying that I wanted to leave. The nurse told me, "Don't let the doctor see you in that condition," and told me it was a yes-or-no decision. Eventually, I agreed to take the medication and was taken to what they called the "noise room," where I was allowed to watch television. Around 6:30 AM, shortly before shift change, another staff member came to my door and began speaking to the aide who had been sitting outside my room. He apparently believed I was asleep. He asked her why she had not contacted him to tell him that I was "giving her a hard time" and said there had been an email about me. He then began discussing other patients within my hearing. He talked about a patient with a UTI and made comments about patients potentially murdering people and staff being held responsible. He also discussed another patient's behavior and said that a male patient had been mean to him but apologized after taking his medication. I was not asleep. I eventually sat up and told him that he should not assume patients are sleeping and then discuss them within their hearing. I asked him several times for his name, and he refused to give it to me, saying that morning staff would be there in about 30 minutes. He also told the other staff member that he was leaving in about 30 minutes anyway. I went to the nurses' station to complain, and I could hear him laughing and saying that he would be leaving in approximately 20 minutes. I felt humiliated, uncomfortable, and extremely upset. At that point, I just wanted to leave. When I finally saw the doctor, I was crying and my face was swollen from crying throughout the night. I told him that I wanted to leave. I was told that if I tried to leave, he would send me to another hospital and Baker Act me. I felt like I had no choice but to stay. At that point, I felt that the only way to get through the situation was to comply and say what I needed to say so that I could eventually leave. Unfortunately, my concerns did not end after I left. I requested my medical records and discovered what I believe are serious inaccuracies. Medications were documented as having been given to me that I never received. Some documentation also appears to contain my name while describing events involving other patients. I have contacted the facility to report these discrepancies and request corrections, but I have had an extremely difficult time getting anyone to address the issue. My calls have been ignored or I have been given a difficult time trying to get these errors corrected. When someone is admitted to a behavioral health facility during one of the most vulnerable times in their life, they should be treated with compassion, dignity, respect, and professionalism. I did not feel that I received that treatment. My experience left me feeling ignored, embarrassed, frightened, and as though I had no control over what was happening to me.

I have been to Dr. Jeff Mueller at Whole Family Healthcare several times and I can truly say that…read moreDr. Mueller is one of the most caring and compassionate doctors I've ever had. He has always taken plenty of time with me and really listens and seems to care about helping me with the issues I've had. I am an athlete involved in sports, and I had IV treatments at the office and the results were amazing! What a passionate doctor! So dedicated to helping people. Also, the Whole Family Healthcare office was always bright, cheery, and super clean. It also smells really nice (aromatherapy). The whole place gives me a good, happy feeling! I would highly recommend Dr. Mueller at Whole Family Healthcare.

Amazing people, wonderful, supportive and calming staff. I had recently had an appointment that I…read morewas really nervous about, and they helped ease my mind and squeeze me into the appointment on Friday. They really went above and beyond. I will always use like how family medicine is my primary again such amazing people.

Several years ago I had an interaction with a nurse practitioner that left me absolutely baffled…read more She has since left the practice and I have found that the medical and office staff are professional, caring, and courteous.

The receptionist was very rude…read more The last time I went there I sat in an empty exam room for over 50 minutes and ended up leaving. It was 20 minutes before they even noticed I was gone. As a side note, the 50 minutes I spent in the exam room, I got to entertain myself by watching bugs crawl across the floor.. They still charged me for the appointment even though no one could be bothered to show up. The only nice thing I have to say is that the PA I did talk to seemed to know her stuff and was nice. I would never come back though.

The front office staff treats you like an intruder. Two office visits, I will not be back. If I…read morerequire further medical treatment it will NOT be with this group. The doctors are WELL AWARE the front office staff is rude, and they keep them on anyway. STAY AWAY FROM THESE PEOPLE!!!!!!!!!!!