I have been going to Dr. Douglas for several years now. I only need to see the doctor once a year…read morefor my regular check up but every time I have gone, I have been happy with the visit and efficiency of the office. My husband also sees Dr. Douglas (we almost never go together due to work schedules) and my husband has similar experiences. The staff here is great and the office runs efficiently. Dr. Douglas runs on time. I've never had a wait. My husband is typically a difficult stick. The phlebotomist here is awesome and always gets him on the first time. Dr. Douglas is kind and takes a real interest in you, not just as a patient but as a person. Dr. Douglas is a huge dog lover and has photos of his dogs in the exam rooms. It's a nice touch so that the office feels less sterile and more welcoming. It's also nice to get a glimpse into his hobbies/ outside interests. That way you see him not just as your doctor but as a human. Overall I highly recommend Dr. Douglas. He is a wonderful PCP. You want someone who takes the time to listen and gets to know you as a person. The location is convenient for me but even if I lived a little further away, I'd drive the extra distance for a good doctor.

My family has been patients of Dr. Douglas for close on 20 years but I'm finally only now getting…read morearound to writing a review. One of the things I most appreciate about Dr. Douglas is how prompt he is, so if an appointment is at 2:30pm as an example, you can betcha that a few minutes later, Dr. Douglas will stroll into the consulting room. I also like that he is through, keeps up to date with the latest medical research and offers genuine, logical solutions that work best for your individual circumstances rather than whatever the latest fad is. I would absolutely recommend Dr Douglas if you are looking for a personal physician in the area. Note: #199 of Yelp 100 challenge for 2016

highly recommend Candice Rosen at AdventHealth Medical Group! She is professional, attentive, and…read moretruly cares about her patients. She takes the time to listen, explain things thoroughly, and make sure you feel comfortable with your care plan. If you're looking for a reliable healthcare provider, she's a great choice--and she's currently accepting new clients! I appreciate her expertise and the welcoming environment at AdventHealth Medical Group. Definitely a top-tier experience! The office is quiet and small but that makes for a more intimate experience

I have been going to Maitland internal medicine for almost ten years now. Dr. Douglas sees my…read moreentire family and over the years has become a close personal friend. Maitland internals patient-friendly portal allows easy communication between physician and patient and they are always extremely accommodating/quick to reply. Love these guys!!

Ever since Advent took over this practice has been horrible. I cannot get anyone to return my…read morecalls. You cannot get anyone at the office to answer a call. All you get is an answering service when you need to speak with staff to answer any questions. Horrible service. I will be switching practices.

This place used to be FAMILY now they have bought into the big wolf Advent Health and quality has…read moregone down. Consumer service SUCKKKKS

Absolutely love Claire! She is the ONLY one that can draw my…read moreblood, she gets it on first time, EVERY time and I have small, hidden veins. I really liked Allison, PA but she left. Now I sit in the waiting room waiting for new PA. My appointment was 45 mins ago and I still sit here!!! NOT HAPPY

I cannot give the Lake Howell Health Center high enough stars. The staff is amazing and…read morecompassionate. They provide care for practically any patient. My kids go here. I go here for woman's health and my husband comes here for his bipolar condition. Nicole Floyd Palm is the most wonderful addition to the location we have been going to for well over 20 years. The front desk staff easily get you an appointment and have someone on call should you have any questions about medications or emergency refills. I have such a peace of mind knowing I will always be able to reach someone to help any one of us. This office has earned my trust in abundance!!!!

Years ago I was diagnosed with an acoustic neuroma. I was gradually losing hearing in my left ear…read moredue to it. He was the ONLY in the state of Florida that said I didn't need to have my skull cracked open and lose all hearing in that ear. Instead he was familiar with a very new ( back then) procedure called Gamma Knife surgery. I missed one day of work, did not have my skull cracked open nor did I lose and additional hearing. I highly recommend this Dr.

Dr. Field is the physician who restored my faith in all doctors. Really. He actually sits down and…read morespeaks to you-like you're a human. Like you matter. I found out the hard way that most doctors don't do this. He is a fantastic surgeon who I wish I would have gone to see many, many years ago. His patient care coordinator, Terry, is just a joy to interact with, too.

My first doctor review. Dr. Derrow has been my primary care doctor for twenty years or more…read more There is a full page spread on him in Orlando Magazine this month in their "best doctors" edition, and I couldn't agree more. He's compassionate, committed, and his staff is wonderful.

I decided to see a therapist after being raped. The inital lmhc who did my intake appointment was…read moregreat. But then, the psychiatrist put me on two prescriptions, one an anti-depressant I've never taken despite no diagnosis pf depression. I asked her if there were any side effects I should be aware of, and she shrugged me off. I decided to spend time in Jax with my family recovering from the rape trauma. I was told by the OBH office staff that I was too new for them to fill our my short-term dosability paperwork, but they agreed, on 16 May, to fax my records to my trusted ob in Jax. I called them FIVE TIMES between 5/16 and 5/30 to check the status of my records. Each time I was either put on hold for hours til my phone died or hung up on when 5 pm hit. On 5/30, I took matters into my own hands and drove two hours (shorter than their phone wait times) to obtain a physical copy of my records. When I arrived, the secretary told be it was up to the Board of Directors whether or not my records could be released. I told her that if that was indeed the case, she should have given me fair notice on 5/16. I told her I would not leave the office til I had obtained a physical copy of my records so I could fax them to my trusted ob in Jax myself. After waiting ~1 hr, I announced I could not wait any longer. I told the secretary her office was grossly incompetent (I'm a lawyer) and that her office's failure to exercise due diligence will prevent my from getting ~$2K of disability next week. I told her I'd be calling the office manager, the Agency for Healthcare Administration Hotline, and the Disability Rights Hotline. At this point two other patients stood up to make similar complaints. Then another women emerged from the back of the office and was deeply apologetic. I told ber I wasn't blaming her and the secretary but the office as a whole. The records were finally sent to my ob, but I had to request another extension from HR and will not receive disability pay til 6/20. I face evication for failure to pay rent and may go hungry due to the negligence of this office. I sought the help of a therpaist due to severe PTSD/anxiety, and Orlando Behavioral Healthcare has only exacerbated my anxiety. As a lawyer, I couldn't not call them out and speak for patients who don't have the ability to speak for themselves. Don't go here...I will not be returning and will seek health elsewhere. I'm a patient with complicated physical health...I've seen dozens of specialists and easily got into Mayo Clinic...but I've never dealt with an office as incompetent as Orlando Behavioral Health. Just a thought - maybe pay your doctors less and make sure you have enough staff to take care of your patients first. This office is pathetic and I've already cancelled my next appointment.

I wish I could give this place 0 stars. PLEASE TAKE THE RATING AS A WARNING. I've been coming here…read more(Maitland offor a while and I think Tammy is great ( my therapist), but I was so mad when I was scheduled an appointment on the 3rd of June and got no texts or phone calls . So I called and the woman on the phone said they were having issues with the calls/texts and they would probably reimburse me. Yet two minutes later she calls back and says that they did send a text and I didn't respond so i would be charged $50. I absolutely got no texts or calls. This place is an absolute joke. I would rather take my business somewhere else. You should as well! 6/25/19 update: still no call back from a manager after calling and leaving 3 messages with their associate.

I have been to Dr. Jeff Mueller at Whole Family Healthcare several times and I can truly say that…read moreDr. Mueller is one of the most caring and compassionate doctors I've ever had. He has always taken plenty of time with me and really listens and seems to care about helping me with the issues I've had. I am an athlete involved in sports, and I had IV treatments at the office and the results were amazing! What a passionate doctor! So dedicated to helping people. Also, the Whole Family Healthcare office was always bright, cheery, and super clean. It also smells really nice (aromatherapy). The whole place gives me a good, happy feeling! I would highly recommend Dr. Mueller at Whole Family Healthcare.

Several years ago I had an interaction with a nurse practitioner that left me absolutely baffled…read more She has since left the practice and I have found that the medical and office staff are professional, caring, and courteous.

if anyone is looking for a caring, efficient medical practice you should look to Dr Silverman and…read morehis exceptional staff. Dr Silverman has assembled a staff of caring, intelligent, and efficient personnel who boost his practice to a high level.

The receptionist was very rude…read more The last time I went there I sat in an empty exam room for over 50 minutes and ended up leaving. It was 20 minutes before they even noticed I was gone. As a side note, the 50 minutes I spent in the exam room, I got to entertain myself by watching bugs crawl across the floor.. They still charged me for the appointment even though no one could be bothered to show up. The only nice thing I have to say is that the PA I did talk to seemed to know her stuff and was nice. I would never come back though.

I saw Dr Arnaldo Isa, as a new patient and they sent the claim to Aetna Medicare and the result is…read morehe is not in network for my insurance, nobody told me anything before the appointment and now I need to pay a big amount because he was out of network. They even charged me the copay for in-network. I am really sure they are going to fight for me to pay the balance even though it was there fault. Now I need to start all over with another doctor.