The best property management I personally have experience! I have been with them for over 5 years…read moreand have nothing bad to say! Office personnel is so sweet and professional

Update: James ended up getting ahold of us and he was understanding and helpful in letting us leave…read morethis place. Thank you James for taking the time to hear us out and coming to an agreement. I hope changes truly happen around this place. But from the looks of it it would have to be James to step up and do i

We searched the Tucson area for property managers ... and found many…read more Many we wouldn't consider! Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters. We're delighted that Charity King represent us. To paraphrase the advice for having a happy life ... Happy renter, Happy owner Ira

I was re/searching property management companies for my first-ever rental property. I wanted…read moresomething local but also an agency that had longevity and, of course, good reputation/reviews. I recognized early that given the sheer impossibility of satisfying all tenants, or owners, no property mgmt company is going to have higher than a 4-star average. And then I came across R.A. with a solid 4+ star average. As I read through dozens and dozens of reviews (here and other platforms), there were a couple of managers themselves who stood out. One was Laina (who turns out to be a supervisor) and the other was Irene. My first inquiries (whether to retain them, what I need to know to be a good LL, and what to watch out for) were directed to Laina as I was preliminarily curious about their management style, prerequisites, and costs. I was especially concerned about the tenant vetting and application process. Laina was extraordinary - always easy to reach and never rushed me in my relentlessly probing questions. I was impressed by the guarantees and the no-commitment promise that RA stands by as well (that's confidence!). Once I had finally settled on RA to manage the house I had purchased I was fortunate to be assigned to Irene. She is meticulous, punctual, responsive, demanding, patient, persistent, and somehow still manages to accomplish all that with good nature. I wouldn't want anyone possessing less than every one of those standards to be responsible for supervising my home. She is also accessible by direct texting and email and has always responded within hours if not minutes. When I thought my house was ready to be listed Irene stopped by to lend her critical eye. I kid you not, she found 15-18 things that needed fixing, cleaning, removing, painting, or installing. And fair warning, many of those issues are deal-breakers for RA (refusing to publish my rental until they were fixed). However, their high operational standards translate into presentability. It took me, plus a hired handyman, almost 2 weeks working every evening and wknd to get the entire list finished... and it made a world of difference. It's remarkable what "you can live with" vs what is appropriately marketable. R.A. was running a summer retainer special of $599 that included all of the above and also professional photos for the listing - on par with the industry. The $99 flat fee/month for management was another selling point. There are a couple of companies that will manage for slightly less (e.g., $75/mo) and a couple that charge a flat 10% per month no matter how high the rental price is (which is ab$urd). RA's costs include two random inspections/year, the dreaded eviction scenario, and it places them between you and the tenant as the primary contact for all things - from complaints, to rent, to repairs. Once you've hired RA, you'll get a monthly newsletter and occasional articles about being a "landlord" and about market conditions in your metro area. They are loaded with helpful tidbits and illuminating graphics. Note: rent is typically due from the tenants on the first of the month but the transfer to your bank account will occur on the 10th or 11th of the month so digure how to float your mrtg payments accordingly. There is a bricks/mortar location just north of Campbell/Ft. Lowell and that was also important to me - to lend legitimacy to the company. It is modest, with basically a front desk and small office but it's staffed by a receptionist M-F from whom you can get sample documents and preliminary questions answered too. At the end of the day, property management is 30% fees/costs and 70% skilled diplomacy -- between owner/Mgmt and between tenant/Mgmt. You need to have those relationships working smoothly, precisely because of the inherent friction points that they so easily generate. In Laina and Irene RA's mgmt team does a tremendous job navigating each.

Beatrice P. has been absolutely amazing! She has helped me with so many situations over the years…read more From arranging roofers, to fixing appliances, getting landscapers, and help with moving, etc, etc...That's for my rental property. She also helped me find the house of my dreams! I moved many times in my lifetime and "B" has been the best Realtor/Property Manager I ever had!

AMAZING! I loved the little time we rented with genesis. Unfortunately they did sell off to Blue…read moreFox Property management . all I can say that was the worst decision ever. I had the worst worst time with blue fox and everyday wished you never sold to them. Or possibly someone else. Moral of the review. Great company. As a tenant and human bein. DO NOT ever sell off to blue fox again!! (for future reference) again LOVE Genesis!!!

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

We recently filled out an application for a rental property in Tucson. They require that all…read morepeople, over the age of 18, fill out the application. So that meant our son, who is a freshmen in college (just graduated from high school last year) had to fill out an application as well. He is living with us to save money and only have to pay tuition. My husband and I both have credit scores in the 800s. Our son, who really doesn't have any credit yet due to his age and recently graduating high school, does not have any credit right now; therefore, his score is low. They denied our rental request due to our son's credit score. FYI, we spent $55 per applicant ($165 total) as well as $60 for both of our pets' "application." Also, our realtor reached out as well, since we recently sold our house, to help us with this situation. This company refuses to call our realtor back and he has called three times. This is extremely unprofessional. I do not agree with this policy, especially since there is no way to fill out another form to explain the situation. However, even if I did understand the policy, they should be more up front with the information. When we emailed the representative about our 19 year old son still living with us, she could have easily told us that there was a high chance we wouldn't get approved due to our young adult son not having a credit score. DO NOT DO BUSINESS WITH THIS COMPANY!! They will take your application fee(s) and not have any cares about extenuating circumstances or any customer service decency.

I'm extremely disappointed with the way this entire rental experience was handled. I've rented from…read moremultiple companies over the years, and this has by far been the most unprofessional and frustrating process I've ever dealt with. First of all- your office is for appoint only. In which you refuse to meet your tenants and I'm assuming it's due to the shady practices you guys are known for. I've been to your actual "unmarked" office- about 8 offices down from where it's says you guys are on google- where you all hide and brag about how "property owner" comes first but the tenant doesn't matter. The tenant is the one paying your bills- may want to rethink and restructure. From day one, communication was inconsistent, and when issues arose, it always felt like the responsibility was pushed back onto the tenant, even when we followed every step required of us. The sliding glass door situation is a perfect example -- we reported it, waited for a response, were ignored, and then somehow became responsible for a drastically inflated repair bill from the same vendor who quoted us $700 directly. Being charged $2,100 for the exact same repair is unacceptable and absolutely feels like taking advantage of tenants. Regarding my security deposit of $2,992: The home was brand new when we moved in, and we took excellent care of it. The house was still in great condition when we left -- cleaned, maintained, and without any damage beyond normal wear. The charges you've submitted do not reflect the actual condition of the home, and I do not accept the validity of the invoices you provided. I know for a fact the move-out repairs did not cost anywhere close to the deposit amount. This entire experience -- the communication, the handling of maintenance issues, the inflated charges, and the lack of accountability -- has left an extremely negative impression. I will not be recommending your company to anyone, and I will be advising friends, family, coworkers, and anyone seeking housing to avoid renting from you

Okay, nothing to shout about. Problems with homeless, some vandalism of vehicles and some narcotics…read moreusage by some tenants.

With only one 5 star rating from an employee and all the rest 1 stars, this should tell you all you…read moreneed to know. When I first moved to a Northstar Mgmt. Apartment 5years ago it was pretty good, no complaints. Then just about 6 months ago, everything changed. Still under Northstar Mgmt. but now the laundry room is so dirty all the time, the machines take months to repair, their maintenance service is a joke, managers rude and the people they are renting to now...well it's not the safe and beautiful place that I moved in to.....the term slum lord comes to mind. I would not rent anyplace that was run by Northstar.

After 20 years, changed management companies. So pleased in finding Don. As soon as documents…read moresigned, he took on the job as it was his home. Don is professional, looks at each detail, has great quality contractors that work for him at a fair price. The work completed adds appreciation and value to the home. Don works hard to show your home so it is leased to great tenants. Thank you! Advertising- Marketing is so important when you are attempting to lease your home. Don's team uses quality technology to market your home for todays generation. He is a hard worker to ready the home to show. Thank you! Love their team, tech savvy and statements are automatic delivered electronically without human intervention. Your account is documented for tax purposes and you can obtain your documents quick on your account.

My guy Jesus Johnson since 2015 has been the best property manager in my opinion it's not even…read moreclose. Before I found him and his team I had 2 other reputable companies and I terminated both early it cost me $ sure at 1st but over 10 years his unquenchable, Thirst for knowledge, keeps him razor sharp his vast experience and leadership, his actions will impress you his character will tell you what a great decision I made with Jesus Johnson and his team of superstars

Any problem that arises Mynd is quick to fix it to MY satisfaction. They do everything they can to…read moremake sure I'm satisfied. Laurence was especially amazing. He called me and double checked everything with me and answered all of my questions with the most professionalism and kindness ever! I would recommend Mynd to anyone!

Stay away!! A friend of mine used this company to find a rental, and when she was ready to move in,…read morethey told her squatters were living in the home they had promised her. My friends moved from Arizona across the country, changed their address, and brought their entire family. Trusting the company, they put in another application for a different home, only to find out three days later it was supposedly already rented. They waited for another home, for which the company said they were approved, but had to transfer their application. That home ended up rented too. Desperate, they put down another deposit in a last-ditch effort, but this home had "water problems," and they couldn't move in. This company is trash and only takes your money. They probably don't even have any houses to rent out.

These guys are just amazing!..Whether you are buying a home or renting, call them!...Simply a…read morewonderful company to work with either way!...You won't be disappointed!...Highly recommended!

This company is what everyone thinks of with bad realty companies. Would not trust this business…read more They don't know how to handle business properly nor communicate they will go days without responding. Bad for Tucson renters

Erica Maynes, failed to fight on my behalf and allowed a huge corporation to force my family into a…read morehotel for three weeks. It was in no way a money issue and we even offered to pay $5,000 for one months rent when rent is only $3,000 and she failed to even ask the corporation. Mind you my wife's fellowship got extended since she missed work because of complications with the birth of our twins and cancer. Then Erica acted like she was doing us a favor like she did something extraordinary for getting us one week extension. A monkey in a suite could sell a home as of 8/26/2022. She was very rude and acted like moving a family into a hotel is the right thing to do. My wife and son both have autism so change is a big deal and a hotel room is obviously a big change. Mind you, I'm allowing a family to stay in my new Texas home for two weeks for free because I don't want the family to have to stay in a hotel like some cheap throw away vagabonds. I've moved all over the country and world due to my job, and this is by far my worst experience. If I could give negative stars, I would!!!

I have friends with horror stories about being Peach's tenants, but we'll leave them to write their…read moreown reviews. This is about my experience being a neighbor of a Peach property, known on our block as the Peach Pit. Peach treats our neighborhood like a slum. The back of the property, where the trash cans are, is on a small residential street. Peach's tenants dump all kinds of garbage on the street: broken glass, stinky kitchen garbage, broken furniture, just to name what's out there at the moment. As I write this there are two busted sofas, and an armchair with a big pile of poo on the seat. Smells like Peach! Their landscape guy was there two days ago and saw all this stuff, but he's only paid to rake the front, so he left it all for the neighbors to enjoy. I wouldn't recommend Peach to property owners, tenants, or neighbors.