Shannon is a great addition as the new director of our daycare, and her many years of expertise in…read morethe early childhood education industry is noticed and appreciated. In the few months she has been with Kiddie Academy, she has made strides in bettering the center that include changes to the menu, and ensuring we have quality teachers for the kids attending. What sets her apart is her hardworking nature and genuine willingness to listen. From our own experience, parents can bring any concern, big or small, directly to her, and she gives you her full and undivided attention. She does her best to work with you and your family on whatever the matter may be. Above all, you can truly tell that she cares about every child. I only hope as time goes by that she continues to be supported and that she can continue to use her experience to progress the center as a whole

My baby girl has been coming here since opening and she absolutely loves being there! Access to…read morevideo feeds and daily pictures are a plus as well. Megan goes the extra mile to make sure every kid has an enjoyable experience.

Please do not enroll your children into this center. The teachers grab students aggressively,…read moreleaving marks, the place is dirty and chaotic and no child should be left in their "care" I am so disappointed I used this daycare for a long as I did. I made the switch to a different daycare and it's night and day. The Ivy doesn't not use any cameras, send incident reports the day of the incident nor do they use an app so the parent can be updated on their child's day. Our new daycare is fabulous with nice gentle teachers, there is structure, rules, respect, cameras and an app. The ivy academy is garbage. My child never wanted to go to daycare, and now it makes perfect sense...she didn't want to go to the ivy academy.

This review is for the Geneva location. Amy and all the teachers have welcomed my daughter with…read moreopen arms. They made my daughter's transition easy by quickly picking up on my daughters favorite hobbies and incorporated them into her day when she was intimidated by her unfamiliar surroundings. All the teachers make every effort to foster a collaborative, fun, and safe environment for my daughter to learn and grow with all the children. The Ivy Academy has everything I can ask for and more. I cannot imagine trusting the care of my daughter with anyone else after the bar they have set.

I unfortunately cannot comment on the school itself, nor the teachers. I am giving one star as…read morecommunication with the Director, Lily, is quite poor. At least it's poor for potential parents. I cannot comment on communication with parents of children who are currently enrolled, only on the communication for potential families. We originally toured the school a year ago because we heard good things about it through our neighbors. After meeting with the Director, she said she would get back to us on our requested part-time schedule to see if it was doable for our infant.. We never heard back from her, but we assumed it was due to the holidays as it was around December. Then into January, still never heard back from her. We ended up doing in-home care with a nanny instead. Fast-forward to now. I emailed Lily to ask about availability for our now toddler. I asked about availability for this upcoming March for a part-time schedule. She did respond initially and asked for my child's birthday (not sure why as I had told her how old my child would be in March, but not a big deal that she asked). I responded to her email but again, never heard back after that. A few days went by and then I sent her a follow-up email, specifically stating that I had not heard back from her and I am still looking for updates. Crickets. It's now been 14 days since she originally emailed me back. Needless to say, this does not instill trust for me. So instead, we are going to tour the Primrose location down the road. The owner of that facility has been extraordinary with communication.

Not for our family. This daycare is large and has two buildings. The older kids (3 plus) are…read moreshuffled from one building to the other including during snowstorms, having to walk on unshoveled sidewalks. It's also difficult to find your child at pick up as they are moved around so much. We received pictures of our child's class parked in front of screens watching shows. Daily reports lack any type of detail and overall the school feels chaotic. We were disappointed as we knew others who had great experiences at other Kensington locations. Kensington seems more focused on promoting their growth of additional locations in the city instead of focusing on ensuring their existing locations are running as they should be.

My daughter is currently enrolled here at the moment and I thought I would share our experience so…read morefar. Krystal the director has been wonderful and welcoming to my family and daughter since day 1. We had just moved from Colorado and she made the transition super easy! She is always happily greeting us with any questions or concerns. If she is not in the office we can always count Ms. Laura or Ms. Ally giving our daughter a warm welcome. Ms Donna was my daughter first teacher in the toddler room! She helped us wing away the paci and still greets my daughter with a big hug every morning! (It is such a beautiful sight to see, especially during the mornings when I am rushing to work.) Her current teachers Ms. Mary and Ms. Olivia ABSOLUTE ANGELS! How they manage the kiddos and still make it sooo fun I will never know! I always get photos and updates of my daughter doing fun activities! My daughter feels so safe to come to school and it shows when she is snuggling on her teachers. In such crazy times it is so nice to know that my daughter is safe, happy, and healthy during her school time experience. Thank you for making this nervous mama feel at peace!

About two years ago I decided to enroll my child at Saint Charles Kinder Care. I was a bit nervous…read moreat first because it's not easy to place your child into a stranger's arm. The staff there is incredible. They helped me with all my paperwork and every question I had. They even help me with personal problems when I asked for advice. The ladies are amazing and share the same amount of love to each and every child. My son is only two years old, and they have taught him his ABC's, how to count to 10 and all his colors. He has learned every sing-along song and sings them every day on our car ride home. I drive 30 minutes just so my son can go to this Kinder Care. My son and I love it there and all the staff. I highly recommend Saint Charles Kinder Care!

We love everything about Kiddie Academy! Having experienced both KA Naperville and KA Batavia, we…read morehave been nothing but pleased with the care from the daily care givers and administrators from both . All around a great place, we would highly recommend to anyone looking for care for their little ones. It's not a small decision, go check it out for yourself and meet the folks, I'm confident you'll be impressed.

Kiddie Academy of Batavia has been wonderful for my family! We've been enrolled there since 2013…read moreand have been very happy. They have provided fantastic care for our boys andvhave been extremely flexible with our scheduling needs. The boys enjoy the summer camp program as well, with fun activities and field trips in addition to the regular curriculum.

Really kind folks that work here! My son is thrilled to go to preschool each day, and is…read moreconsistently happy when I pick him up. They have also handled the Covid pandemic with professionalism and grace, taking all necessary precautions. I highly recommend!!

My 4.5 year son has been attending LCP for about 4 months now after we relocated to this area. Our…read moreexperience with the school has been nothing short of amazing. My son has some development delays and the teachers have shown him/us unconditional support with any of his needs. We also love seeing his excitement at drop-off and how much fun he is having when we pick him up. I'm so grateful that we found and chose this school

Both my daughters attended Bethlehem and loved it! The teachers were very caring, kind, and did a…read morewonderful job engaging my two very different personality children! The communication was great, activities well thought out, and facility was warm and welcoming. We loved the big fenced in playground, large bike area and indoor gym! There was a keypad for parents to enter their PIN to unlock entrance. The Director was also around to greet families, help with doors and monitor area. Loved that place. Had referred many to go there, and will continue so.

This is the first fall in four years that we don't have a preschooler going to Bethlehem Preschool…read more My first two children went there for two years each and we cannot say enough good things about the program. Miss Pong, the director, has been great. When my first son was there, and I was a nervous mom, she was very kind and reassuring. Miss Melissa took the time to help him out of his shell and encouraged him to have fun with his friends. I knew I was leaving my kids in the best hands. I was very impressed with the education they received. My second son told me all about palindromes! When I asked Miss Anne if I was hearing him correctly, she told me that it was something she told the class, in a very basic way. But he retained that knowledge and now he likes to tell me when it's 11:11 and "that's a palindrome mom!" The facilities are very good, I liked the layout very much. The playground is just the right size for little kids, the fence around it is very reassuring with little kids running all over! I also really appreciated the security of getting into the building. I wish our grammar school had that system. I have a third son, who is too young for the program. I have no doubts where he will be going when it's his turn.

I still tell everyone who asks about local child care that The Goddard School in St. Charles is not…read morea daycare, rather a school. I cannot say enough good things about the staff at Goddard and the impact they have made on not only my life, but my son's as well. The entire staff are caring, compassionate, and true educators/nurturers. The program they have in place to assist with developing learning and language is unmatched in our opinion! Our Son continues to learn so much daily and frequently does not want to leave when we come to pick him up as there are so many fun things for the kids to experience (crafts, various toys, activities, etc). The Teachers are wonderful and genuinely excited to see the kids each day! Also, Ms. Deb, the chef, is wonderful and it always smells delicious when she is cooking for the children! Thank you to everyone at The Goddard School St. Charles you're doing a wonderful job and have made many families immensely comfortable and happy.

I strongly and unequivocally disagree with the statement provided by the school. As a parent, my…read moreconcern is not only valid but supported by the seriousness of what occurred. This matter was significant enough to warrant involvement from DCFS, and a formal case was opened and documented as a violation. That alone directly contradicts any attempt to minimize or dismiss the situation. The claim that there is a "zero-tolerance policy" and that all children are consistently kept in a safe and nurturing environment does not align with my child's experience or the outcome of the investigation. Policies are only meaningful when they are properly enforced, and in this instance, there was a clear failure to uphold the standards that are being publicly promoted. I find it deeply concerning that the response avoids accountability and instead attempts to deflect by not addressing key details. As a parent, I trusted this facility with my child's safety, and that trust was compromised. The fact that this resulted in a documented DCFS violation speaks for itself. I am sharing this not to engage in conflict, but to ensure transparency and to emphasize that this situation was real, serious, and formally recognized by the appropriate authorities. Parents deserve full honesty when it comes to the safety and well-being of their children. CITATION- 407100A3 & 407100A10