I brought my infant to this location for only 13 days before taking him out. My son is 3 months old and was in the infant room. The woman Dove that works in the morning is awesome and super sweet, you can tell she loves children, however the girl Chelsea that works in the afternoon is TERRIBLE! The first week of going here Chelsea told me they had an inspection so they had to keep all the babies occupied and on the floor and they couldn't be in the swings or bouncers but after their inspection they pretty much do whatever they want and do not comply with regulations. One day I went to feed my baby during my lunch break and while sitting in the infant room Chelsea was asking basic questions that she should already know if she was caring for infants. She had to ask another worker if she should take off a babies jacket and when the other worker instructed her to check and see if the baby was hot or cold Chelsea said she didn't know how to do that, the worker then told her to feel the babies hands and see if they were warm or cold and Chelsea then replied with she cannot tell, which caused the other worker to go over and check the baby and then remove the jacket from the baby as she was too hot. If you are going to be caring for infants you should be able to know these basic items. When my son was first enrolled I had told them that he is a very slow eater so it takes some time for him to finish up his milk, Dove was very understanding and would take her time to ensure he was fed well and happy however whenever she would leave Chelsea did not have the same care. When looking at my report sheets they would give my son he would only be eating maybe an ounce after Dove was gone. I do not think Chelsea took the necessary time to feed him so whenever I would pick him up he was crying and extremely hungry. I always had to sit somewhere in my car to feed him before driving back home where he would drink between 4-7 ounces. Clearly he was starving! One day when I went to pick him up he was asleep in a swing facing the wall. I was clearly not happy that my son was asleep in a swing. Chelsea kept asking me if I was upset or mad, she must have asked me 5 times if I was mad. I told her that I did not mind him sleeping however I did not want him sleeping in a swing due to SIDS and he needs to be laying flat on his back while sleeping. Again her incompetence arises! I picked my son up on Monday to find him in his crib exhausted and looked as though he was not breathing, I tapped him numerous times and he was non responsive until I picked him up and then he started making noise. I asked Chelsea about it and she said she was just holding him and he was just tired however he is not usually non responsive while sleeping. I suspect that Chelsea had given him a sleep aid and this is why he was non responsive. His next day at this daycare following that I showed up early to pick him up to find him scratched on both sides of his forehead, the middle of his forehead bruised and swollen along with the right side of his forehead swollen as well. This new girl told me my son hit himself in the head with a ball however they were unable to produce this ball that he supposedly hit himself with. Her and Chelsea were both stuttering and scrambling to fill out their incident report which they had neglected to fill out for the incident until I arrived nor did they contact me to let me know something had happened to my poor baby. I took pictures immediately getting into my car and decided to take my son to our pediatrician to get him looked at because his forehead was extremely swollen in multiple locations. My pediatrician examined him and stated "It is HIGHLY unlikely your infant hit himself with a ball unless this ball weighed 10 lbs, I suggest you start looking for a different daycare." Needless to say that was his last day at this daycare. A few days later I went to pick up my sons things and when I walked in there was not anybody at the front desk area, I went into the infant room and explained to the girl what was going on and why my son would not be back and I showed her the photos I had taken the day of the incident and asked her if she knew where this mysterious ball was, she stated that they do not have anything that would cause that type of damage. I told her that I suspected Chelsea had dropped my baby and lied about it. She mentioned that she has had several concerns herself and she had brought them up to management and management has not done anything about it. I then went to pick up my older sons blanket and sheet and when I walked into the 3-4 year old room it was chaos. The children were running around yelling and screaming, the woman had her nose buried in her cell phone, not paying attention, she did not realize I had even walked into the room. I walked in grabbed my belongings in my sons box and walked right out without the worker even noticing I was even there! THIS PLACE IS NOT SAFE!! read more