Mel and her staff took great care of my mom for many years and always went above and beyond for…read moreus. They are all caring, reliable and very dependable and helped get me through a very stressful time. They treated my mother like they would treat a member of their own family. Our wonderful aide kept my mother safe and secure in her home and always made sure she was happy and comfortable. She made her delicious meals and kept her home neat and clean. They were there for us when we needed them. I would highly recommend Mel and her team!

I can't speak highly enough of the caring service that we have received from Mel and her team. My…read morestepdad had an emergency that landed him in the hospital and within two hours Mel had sent someone to spend the night and following day with my mom. The care was wonderful and my mom went from being anxious to calm and reassured. I live out of state and don't know what I would have done without Mel coming to the rescue!

Pleasant staff . Little wait time. The doctors explain procedures and options. CLean environment…read more Quick response with test results.!i feel very confident about my whole experience l.

I been with caring people over 3 years and all I could say is that is the best agency I ever…read moreapplied. The staffs there are so kind and friendly especially Cristina and Zelinet they both amazing. I would highly recommend caring people to anyone that wants to work.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

Zak chose all of my 92 year old mother's home attendents himself after asking about her needs and…read morewhat she likes. Everyone is professional, prompt, empathetic, joyous, inspirational, gentle. Every attendant is special in their own individual way and brings an energy of light and hope into her home. They all go the extra mile in helping her and trying to comfort her in her pain. We are so grateful that they have come into my mom's life.

horrible service !!!1 everyone is rude none of the workers want to genuinely help the workers…read more Karina is rude very rude and so is pricilla !!! please do not trust the company with your loved ones ! they've been denying me a termination letter for over a month !!! idk how they've been open all these years but they're very prejudice. they dont care abut black people at all !!!! they need to be closed down asap or get new workers that actually work for their check. they have been denying me a termination letter for over a month and Katrina the manager tried to get over on me by providing me a letter with false info I didn't ask to be on the letter they never have an excuse for their unprofessionalism

My Stepfather has been here for a few years now and from day one he has received great care. The…read morestaff on his floor is wonderful and caring. My stepfather is suffering from Alzheimer's so it's very comforting for us to know that he's been taken care of by people this care. The staff is good about keeping us informed about his care which will greatly appreciate. anytime we have questions or concerns the nursing staff or social worker have been really good about addressing them. When we first visited this nursing home we liked how clean it was but had some concerns because we have heard some bad reports. So for our experience has been all good and it's walking distance for us so we visit almost every day.

This facility is now under Pinnacle Management. I agree completely with most of these previous…read morereviews. They play games. From the nasty mouth social worker that try to belittle ($$$) you to the nurse practitioners trying to be MD, diagnosing medical conditions so they can drug you up and finish you off.. Even some of the dieticians make you feel low. Some people have issues with their weight due no fault of their own. Genetically challenging. Endocrine issues. They have could had emotional and traumatic experiences in the past going all way back to childhood! They deal horribly with memory loss, folks who are confined to wheel chairs, bedridden, cannot conduct their daily activities of living independently. They allow things to get out hand. Preventive measures. Proper notification to family members at the start of a wound. Neglect leads to the stage 4. The skip over too many details. They spoof their caller ID when they contact you. No wants to give there name!! Some of their staff english is not clear. When you have conversations with them. Heavy accents. You will FiNALLY see a MD appear and Pinnacle on your Phone announcing departure time!! This world has been through a rough climate in the past few years. I would have never selected this place if a knew any better. At that moment lockdowns where in effect.. There were not many viable options. For my spouse CHANGE came much too late. I would advise the general public to do extensive research on these facilities. I just found out on WPIX this spot had a big Incident some years back.

I really truly love Dr. Casimir! she is very professional as well as friendly! I would never go to…read moreanother primary doctor! I give her 5 stars She makes me feel comfortable. Not embarrassed about any of my medical issues...we have actually made her our family dr! My mom,my sister, my son, and I have her as our PCP!!! I recommend her to everyone

Clean office and respectful well meaning staff but availability can be tight and getting a call…read moreback can be two to three days after the message was left. Good for maintenance and a referral. Dr. c is really caring and the fact that she can do gyno exams too is helpful since I've never had one. Keeping Psychiatrist coverage can be tricky thought just try to get your referral slips for more complex issues .

The staff at THAH really go the extra mile to meet our needs. They are unfailingly kind, caring,…read moresupportive, helpful, understanding, smart, thoughtful, and able to work with last-minute changes, unusual schedules, and everything else that's arisen. They return calls and emails very promptly and never ever drop the ball. They listen carefully, understand thoroughly, and act accordingly. The caregivers have also been wonderful. Before we found this place we thought all PCA agencies were the same--but that's not true. We love THAH and all its staff and employees so much.

I hired two different people from this agency to take care of my friend in the hospital. One was…read morewonderful, the other terrible. She was a compulsive talker, even taking the attention of the doctor from the patient. She also found a container to take home a decent sized portion of the nuts someone had brought. I thought, since this agency is on the expensive side, that they would pay more and have quality vetted employees.