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    Leah Phan, DO

    5.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated 3 months ago

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    5 years ago

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    Hoag Family Medicine - Fountain Valley

    Hoag Family Medicine - Fountain Valley

    3.8(6 reviews)
    3.1 mi

    By far the best medical practice I've been to. The front staff, back office nurses, and Dr…read more Nguyen-Loh were all so kind, respectful, and professional. Was in and out for my annual exam in less than an hr with excellent care provided. Facility was very clean and new. Highly recommend for blue shield patients!

    I just got back from this office and I'm so upset I have to write this review now to express my…read moredisappointment to the indifference of the receptionist. I had pain and swelling inside my mouth, it was at the borderline of the gum and inside cheek, It did not look to me it was an abscess but more on the cheek as the swelling was visible on the outside as if I had mumps but that could not be as I was fully vaccinated. Dr Schachter was not available so I saw his associate who told me I had an abscess, I still did not think so but accepted the Augmentin 875 mg twice a day. I took it for 7 days it helped a little bit but did not stop hurting so I went to the urgent care and the DO told me also it was an abscess. After a week it came back w a vengeance, I could not sleep, I went in today to ask for the antibiotic to be renewed as I could not get an appointment w an ENT larynx Md till 5-27 by that time I might get into a sepsis, infection inside the mouth is not a small matter. Here is my background: After my brother graduated from U of Paris medical school he gave me all his books n I read them all. I'm not a doctor but had 7 years of courses also required to become a doctor, anatomy, physiology, phamacology, Pharmacognosy, public health you name it plus I still spend hours each day watching medical, health videos and read mayo clinic articles. I literally cured my husband illness. For years he had so much pain, he thought he was going to die, he saw about 5 doctors, surgeons some wanted to do back surgeries, I BLOCKED IT the last thing you want to do is back surgery, one day I read about sciatica, the sciatic nerve can easily get bent crushed and cause symptoms similar to what he had, I studied his case, what he did all day and FIGURED OUT 100% CORRECTLY he drove 2 hrs in traffic to LA, 4 hours a day sitting on his huge wallet bulging out of his right side jeans pocket. I told him to remove his wallet, in 3 days the pain was gone!! YEP I CURED HIM, for 8 years all 5 doctors could not figure out and almost put my husband life in danger recommending back surgery. The wallet pressed hard on the sciatica nerve causing inflammation and pain. Remove the wallet VOILA, PROBLEM SOLVED. Last night during my insomniac episode, It flashed in my head since it was not mumps, not abscess, gotta be the salivary glands, I got up at4 and read for 3 hrs all articles from mayo clinic, Cleveland clinic, etc.. looked at all the pictures of the salivary glands, it is indeed the salivary glands all dried out from blockage by either calcium deposits or extreme dryness of mouth side effects from the statins then bacterias proliferate. That's my humble opinion, do not take it as advice on anything, check w your doctor. The receptionist or whichever title she has at the desk, refused to understand my situation that this infection is not a joke, it's in the blood stream and can cause sepsis and death for nothing. I told her it won't take more than 5 to10 minutes, no blood test needed, no Xray, I already had my problem figured out, prove me wrong, please grant me that favor anybody to renew my Rx I was already on, I did not ask for the moon, she said to come back tomorrow but I'm in Hoag hospital for my husband radiation and chemo till about 3pm. There must be some leeway for cases like mine, she showed no compassion. Dr Schacter is my hero, 6 stars for him, 2 stars refer to the office help, indifference to patients suffering.

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    Hoag Family Medicine - Fountain Valley
    Hoag Family Medicine - Fountain Valley - Yours truly

    Yours truly

    Hoag Family Medicine - Fountain Valley - Doctors Bio. Dr Schachter looks like THE FONZ today, Fonzarella Oy Vey

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    Doctors Bio. Dr Schachter looks like THE FONZ today, Fonzarella Oy Vey

    Chester Tung, DO

    Chester Tung, DO

    3.8(10 reviews)
    2.1 mi

    This review is for Dr. Tung and his staff at the Warner Avenue Fountain Valley location. To…read morepreface, Dr. Tung took over Dr. Minsen Mok and Dr. Tramy Nguyen-Mok's practice. Dr. Mok and Dr. Nguyen-Mok cared for three generations of our family, so our relationship goes so far back that visits never felt like doctor visits, it was more like catching up with family. We were happy (for them) to hear about their retirement, but of course we had concerns about whether the next doctor would have the same bedside manner. Anyone who knows Dr. Mok knows he is easy-going, kind, and patient. After meeting Dr. Tung today, I can confidently say that Dr. Tung definitely fills those shoes. He's picking up right where Dr. Mok left off. He really takes the time to listen to your concerns and he's not halfway out the door before you can ask your questions. Your appointment time is truly your time with his undivided attention. The front desk and the medical assistant were also very polite. I almost want to gatekeep this practice, but they deserve the praise!

    This Dr has a practice in Fountain Valley Ca. He replaced my wonderful MD. This Dr is a DO and they…read morehave different beliefs and practices. When I came and saw this Dr. l was not impressed. He thinks he knows more about yourself than you do even though he had only seen me on my first appointment that he is not educated with what I believe in and never will. My opinion is he needs to go back to school and get further education so he can communicate and be more educated in the advances of our society. Good by Dr. Chester Tong DO.

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    Chester Tung, DO
    Chester Tung, DO
    Chester Tung, DO

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    Mimi B Matthews, PA-C

    Mimi B Matthews, PA-C

    5.0(1 review)
    1.0 mi

    Mimi Matthews has been my Doctor for 15+ years! My whole family uses her, including myself,…read morehusband, Daughter, and my son! From the moment I met her 15+ years ago, I immediately sensed the Love she had for her job and her patients! I am always greeted with her sweet smile and her concern regarding why I am there to see her! She is compassionate , caring, listens well, and has a very high knowledge base of all diagnoses! Her bedside manner is impeccable! She always comforts me no matter what the diagnosis is and offers me a full understanding of my condition and then explains the medications she will be prescribing and which medication will treat each symptom! All the while, still speaking softly, making me feel at ease, treating me how she would treat her own family , and making sure all of my needs and questions are met! Mimi is truly The Best! We all love her so much and are so happy and excited when we go to see her! We refer all of our family and friends to her and they all immediately fall in love with her just like I did 15+ years ago! She is truly the example of and has the qualities of what a Doctor in her position should portray in her genuine and empathetic role she plays in making sure her patients are well taken care of! We will forever go to her as our Doctor! I believe our whole community of Anaheim Hills goes to her and loves her as much as I do! I have nothing but amazing things to say about her and I give her a 5 Star and will always respect her, her knowledge and her passion for what she does in healing her patients!

    Leah Phan, DO - familydr - Updated May 2026

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