First I want to say we didn't use their services; however Holly, Scott and Ian came to our rescue…read morewhen we needed someone the most. Our truck broke down while pulling a 5th wheel right outside their business. They went way out of their way to help stranded out-of-state strangers, even so much as driving us with our two large dogs to a campsite 30 minutes away. Their kindness was so incredibly appreciated, I really can't say enough. They are good honest people and I'm sure they run their business with the same care they showed us. Kim & Jeff Michigan residents

We do not recommend this chimney company, they took advantage of my mother. installed a liner and…read morewe cannot use our wood stove or enjoy heat. We had to get another company off yelp to make it right. Beware of Hancock Chimney.

I decided to stop in here after I had yet another bad (horrible customer service) experience at the…read morelarger local place in Trenton. I immediately felt welcomed by the owner, and met some other members of the fam. The place is warm and friendly! They listened to what I was looking for in a stove, were helpful and answered all my questions! I purchased a stove and the delivery and installation was smooth and professional! (Unlike that other store, where the installers were incredibly crass and messy and did a terrible hack job). This is a family run business and they care about their customers! If I could give more stars I would. Also, I bought a floor model so I saved $500 and they touched up a minor scratch on installation. Highly recommend these folks!

From start to finish they did everything they said they would. They were on time, on budget,…read moreprovided advice on the perfect stove for our situation. I can't give them enough accolades. If you are looking for heating options for your dwelling don't look any further. You will be very happy you chose them.

Two years running we have bought mostly compost. I have a Tacoma, so I usually get just a 1/2 yard…read more They are very accommodating and friendly. The compost is high quality and well broken down. We still have some landscaping to do and I won't go to anyone else.

We had the owner of this company come to our home to explain what we were needing to make a gravel…read moreRV setting and a gravel parking area. We were very specific that we wanted gravel/crushed rock no less than 1 inch diameter. We order our first 16 yard load which was delivered today. Instead of getting what we discussed, we got a load of sand with very little rock in it called the company to express our dissatisfaction, to which the person on the phone ...in short blew us off! Also, I believe they loaded by weight not yardage because what was dumped is probably only 10-12 yards instead of 16. We spent $500 and got screwed.

Downeast Dirtworks came and cleared a bunch of land we had that was rugged and hard to work with,…read moreit was very intimidating for us. Tammy and Dom were very friendly, transparent and highly informative in their communication throughout the whole process. They listened to every request and worked to make it happen. Expert job I'd say. Highly recommend.

super duper snow plowing! really clean parking lots, stacks are out of the way. sidewalks nice and…read moreclean snow removal

Absolutely amazing experience with this company ! The plumber Vern was extremely professional and…read morerespectful and helpful and did his very best to solve our drain issues. Would highly recommend this company

EDS came out right away to help fix a clogged main line from my septic when no other local plumbers…read morewould return my calls. They found and fixed the problem quickly and were reasonably priced. Anyone who has to stick their head down a septic to find the problem is worth the $$ in my book.

Terrible service terrible workmanship, had cellar encapulated some time ago and since then 3 seams…read morehave opened up allowing amonia gasses to enter the house I was charged 625.00 dollars for 2 people two hours​ and they fixed just one small seam didn't fix anything more. Had to call better business on their business practices. STAY AWAY

Had the company use spray foam insulation in my home's basement; work was done on time and is…read moreholding up; BUT - at the same time I also had purchased an expensive, whole basement dehumidifier carried and installed by Eastern. When it stopped working a few years later and I contacted Eastern for repairs, they told me they DO NOT SERVICE THE EQUIPMENT THEY SELL. Very irresponsible business practice. My advice - do not buy any equipment from Eastern.

You could not find a better builder/contractor than Karl Rossi and West Branch Builders. I can't…read moresay enough about the quality of their work. We hired them to put an additional bathroom in our home along with some modifications to our garage. Their estimates were right on the mark as far as costs and estimated time for completion. The workmanship and attention to detail was outstanding! They left the house clean and tidy after they worked on it. The bathroom looked like it had always been part of the house. We were converting a small space and went through several revisions of plans until we came up with the final one. Karl was very patient with us and offered useful suggestions on what he thought would work. He was also very selective in choosing quality subcontractors for the plumbing and electrical work. We had been burned by other builders in the past, so hiring West Branch was a breath of fresh air. We plan to hire them again for other projects and would not even consider having anyone else do the work. (Note - I am writing this review on my own, not because i was asked to do so. I believe that people who do outstanding work should be recognized.)

I had a very negative experience with Karl Rossi/West Branch Builders recently. He has done some…read morework for me over the past years, on a rental property I owned. Two years ago I needed work on the chimney because squirrels were getting in. He subcontracted the work out to a mason, and Karl reported that new liners were put in and all was taken care of. This spring, two years later, I put the house on the market. A housing inspection uncovered that the chimney had been completely capped, making the fireplace unusable. I was shocked, and contacted Karl, who contacted the mason he had hired. The mason, at the time of doing the work, had not informed Karl nor me, (only the tenant at the time, which is completely unacceptable). Karl apologized to me and said I, and he, should have been informed. However, he was not willing to take any financial responsibility for the work, which he was ultimately responsible for. In fact, when I asked how much it would cost to make the fireplace usable again, Karl gave me an estimate which included the mason's estimate plus his own 10% markup! Ultimately, the realtor made some arrangements with Karl, but reported that he was very rude at times with her. I am very disappointed, and would not hire West Branch Builders/Karl Rossi again.

Steve was great to work with! Quick to respond to my messages and very knowledgeable. Reliable and…read moreon time, they got the job done quick. Jacob did an awesome job replacing our furnace. All staff were extremely friendly, even to our fur babies! Thank you Flaherty's Mechanical Services!

I highly recommend this busines. Steve and his team came out the next day and attempted to repair…read moreeven being surprised by a little snake. We had to wait a few days for the electrician to replace a breaker. Steve kept us updated on when to expect them. And the crew was kind to our fur babies.