I feel lucky to have found Dr. Waugh when I first moved to the North Shore 4 years ago. I have…read morenever waited more than 10 minutes from the moment I walk in and Dr. Waugh takes her time to get to know your symptoms and explain your options in plain English and I never feel like I am rushed through an appointment. She is easy to talk to and she genuinely seems to care about your health/comfort when you're ill or being examined. The staff is friendly and helpful and the office is very clean and neat. While you may have to schedule routine appointments well in advance (3 months or more for physical), any time I have been sick and needed an appointment quickly, I was scheduled immediately. I hope to be a patient here for as long as possible. I have and will continue to recommend Dr. Waugh and her associates to all of my friends. You'll be hard pressed to find a more caring and competent PCP.

Dr. B is an incredible doctor! He has been my doctor for over 20 years…read more It is extremely difficult to find sole proprietors in the medical field. He is thorough, kind and caring and extremely knowledgeable. It is not just his medical knowledge that he draws from but his life knowledge. He gives quality care personified!

I would absolutely NOT go to this doctor. Please find any other physician. Any. This doctor is…read morejudgmental, doubts patients, and is not available to respond to patients' needs. I recently moved into the area and was looking for a PCP. Dr. Beaulieu had relatively good reviews and had his own private practice. I wanted to support a local business, so I decided to begin seeing him. The first appointment went relatively well, and I thought he was the type of doctor who cared a great deal about his patients. The second appointment and every interaction since then has been terrible, however. During the first appointment, he drew blood and we talked about my medical issues. I told him I had been diagnosed with an autoimmune disease through a blood test when I was 17. I also told him fatigue was an issue. Dr. Beaulieu requires that patients come back for a follow-up appointment post-bloodwork rather than just mail them their results. I guess that helps him earn more money. But whatever. I decided my health was important, so a second appointment it was - even though I had to leave work early to get there in time. During the second appointment, it turned out that a) he tested me for the same autoimmune disease I told him that I have, and it seemed clear that he did not believe I actually had it and was simply making it up and b) he did not test me for anything related to my current fatigue. He did 2 standard blood tests in addition to testing me for an autoimmune disease - which I have a diagnosis for - and neither of them connected to fatigue at all. He essentially completely dismissed what I had to say. The whole retesting for this autoimmune disease felt like a way for him to "catch" me making this up. I asked him why he tested for this, and his response was that "He had doubts that I had it." During this same appointment, he told me that Vitamin C was as effective as many vaccines. Also, guess what? My insurance will not cover a test that I did not need - i.e., the autoimmune disease test. So I get to pay out of pocket for that. There was zero need to test for it except for him to feel good. I then ran out of an important prescription. It was originally prescribed by a different doctor who can no longer prescribe it - I was living abroad for the past two years, and so the prescription that I had was only valid in that country. Knowing that it might be awhile before I could find a PCP, I stocked up before coming back to the U.S., but just ran out. I called two weeks ago, and could not get in touch with anyone. I called his office 6 times today, hoping to talk to Dr. Beaulieu and get this prescription phoned in. Instead - when the phone was actually answered by an answering service - I was told I would be called back within 30 minutes or less. Surprise surprise - I was not. When I called back and talked to the "service" they asked if I had somehow blocked the number on my phone. I am still unable to get in touch with my PCP, who is the only one who can write this important prescription. Frustrated doesn't even begin to describe how I feel. If you think that using a private practitioner will mean more individual attention from your PCP, you are absolutely wrong. Choose another one.

They are an excellent family practice with male and female doctors who really take care of their…read morepatients.

I love WFP. I'm…read morealways greeted by someone friendly and helpful at the front desk (they're not always super cheerful, I'll admit, but everyone has off days so whatever). I also never have to wait more than 5 minutes to be seen, which is pretty impressive since I go there a lot for sick visits that they're always able to squeeze in at the last second. My pcp is Dr. Celler, and she is absolutely fantastic. She is very patient and a very attentive listener, and is great at explaining things in a way that I understand (though never in a condescending way). I know she has a very high volume of patients, but I have never felt as though I was being rushed out or ignored. I do understand some of the negative reviews, particularly with regard to Dr. Solomon (both of my parents have been seeing him for a very long time and used to be big fans of his, but have nothing but negative things to say now), but other than that I personally have never had anything but really positive experiences here.

Staff makes it impossible to reach provider about clinical questions and could do a better job at…read moreunderstanding the administrative hurdles.

I've been going to this practice for about three years now and have had the pleasure of Dr. Parras…read moreTomkins as my primary physician. I have also seen Dr. Lee when Dr. Tomkins was on vacation. Both Drs. are extremely knowledgeable, compassionate, and helpful. My only other experience was with the Cambridge Health Alliance for which their Somerville based doctors have a strange system for booking appointments (on the day a week before). In comparison, booking appointments at the Family Medicine @ Ball Square is a breeze. They are open to walk-ins and I have called and shown up as early as 5 minutes later. They also take blood samples and the like for tests on-site, no need to go elsewhere. I have also been taking my 5 month old son (from birth) here and am very pleased with their attentiveness, ease at getting vaccinations and being provided with information, as well as the care of the support staff and nurses. There is very little wait time when going for pre-scheduled appointments. Family Medicine @ Ball Square is part of the Hallmark Health Medical Associates (Lawrence Memorial Hospital and Melrose-Wakefield Hospital) which also provides for a wide range of doctors and services that I have found to be excellent.

As a recent resident in the area I was quite impressed with my visit here at Mystic. They seemed to…read morebe quite new and an expansion of 101 Main St location down the road. The clinic is very spacious with plenty of waiting area and room inside. I had an appointment with Dr. Milder and the experience was very good. She was definitely one of the most friendly and thorough Family Primary Care doctor I had the pleasure of working with. She made sure all my concerns were addressed and I felt really at ease during my visit here. I arrived a little early for my appointment but didn't wait any time past my appointment time so they definitely are serious about keeping it on time. The location was very easy to find and plenty of parking in the back parking lot. I'd highly recommend Dr. Milder base on my experience here.

Cathy D'Augusta is by far my favorite PCP/NP I've ever had. She is patient, friendly, extremely…read moreknowledgeable and makes me feel like I'm talking to a friend every time I visit. I've been a loyal patient of hers for well over two years now and even though her location isn't near me I continue to go to her because she's THAT good. On top of her amazing bedside manner, she always seems eager to assist me with ALL of my issues, not just the one that I came in for. I don't feel rushed or intimidated when I visit her, which can definitely happen to a lot of people visiting the doctor. If you're looking for a gentle, knowledgeable, and very patient doctor, please see Cathy! You'll forever be grateful you did!

So happy I chose Dr. Costiagliola and Cathy D'Agosta, NP for my care. Wilmington is close to home,…read moreso much easier than going to Burlington, and tons of free parking. Their care here is outstanding, the staff call you back within a short time of leaving a message, and answer all questions. The care from Dr. Costagliola is excellent. He doesn't order unnecessary testing or visits, and handles issues with expertise and care. Cathy is the best also. I have recommended them to many and will continue to do so. I have always had confidence and great care from Lahey, but having a local office is great!!

Entire office staff is useless and could care less about patients. Unfriendly, not personable…read more IF YOU WANT TO LIVE, GO ELSEWHERE

This place is a joke. My mother spent last weekend in the hospital for walking pneumonia and this…read moreoffice called her for a follow up and when my mom went in for the appointment the girl who saw her told her she had no idea what she was in there for and didn't even listen to her lungs. Basically told her she couldn't help her. I've been after my parents to find new PCPs because this office always seems to jerk them around but it's more convenient for them than heading into town. What a shame. Save your energy and health and find someone else.

Best general practitioner around the Beverly/ Hamilton/ Wenham area. Great patient communication…read moreskills and superb diagnostic skills. One doesn't feel rushed or like a number. As Medical Director of the Hamilton-Wenham Family Practice office, Dr. Oman is a very qualified and caring MD. Dr. Oman has the full confidence of his patients. The large staff is supportive and friendly; his office is modern, with an onsite blood lab. Dr. Oman's patients range from high school thru Medicare. Could not be more enthusiastic about recommending this remarkable doctor.