Extremely disappointed and concerned about safety at the Jimmy Moore Personnifie Taylor Swift show on January 3, 2026 Our high tables/stools (Sec TABL10 Row A Seat 1 to 4 and TABL28 Row A Seat 4) were in a cramped corner under a staircase, with almost no space to move or pass between tables. To rich out any Emergency exits it was kinda imposible in case of an emergency, all pathways from our tables were effectively blocked. Especially dangerous with a 6 year old child and 74 year old person (my mother) with limited mobility. Nowhere on Ticketmaster or the venue description was it mentioned that the seats would be high stools/tables unsuitable for kids or elderly, this feels like misleading advertising. The venue was extremely hot and not to much ventilation; my mother nearly fainted during the 3.5 hour show. Security was rude and dismissive ('What do you want me to do?'), while the box office tried but couldn't help. Paid $250 for 5 tickets and barely saw the performance. Demanding a full refund plus compensation for the inconvenience and potential harm. Avoid this venue if you have families, children, or elderly in your group serious accessibility and safety issues! read more