I had to downgrade my review of this charming hotel because my friend bought me a gift certificate…read moreto stay here and the hotel said I could not use info for the weekend I was staying there. They said I have to come back again and inc can promise that is not going to ever happen. I will never go back

(Review of dinner service at the * restaurant at this hotel, La Table de l'Ours)…read more The chef's tasting menu here at La Table de l'Ours is a Michelin-endorsed spectacle. Each course is better than the next and we all felt that the arctic char was a special achievement: a large portion that still "belonged" in a fine dining lineup. Everything from the seats to the plates was commendable. Only complaint was that dinner was painfully long. Nearly 4 hours passed between walking in and walking out of the restaurant. Really had us wishing they offered 5:30 PM reservations in Europe.

We stayed here for two nights (only). And we enjoyed so much: It's calm, but you can do so much at…read morethe surrounding. The owners helped us making plans to visit local restaurants and see several wonderful places. In the evening we enjoyed a very delicious dinner at the hotel, made of local and seasonal products. From the restaurant you can enjoy a wonderful view to The Valley - breathtaking in the evening sun!!

My wife is from Nax and we anxiously awaited the opening of the Maya Guesthouse. When it first…read moreopened, the owners generously showed my wife and mother-in-law the guest rooms. We've gone to the restaurant a couple of times this winter. The Maya Guesthouse is brand new and absolutely lovely. Its a green establishment, with power generated from the heat from a pizza oven in the restaurant as well as from solar panels. The restaurant is intimate and with an elegant, chalet feel. The owners are friendly and easily engage in conversation with patrons. Nax is a little over 2 hours, by car, from Geneva. It sits in mountains to the south of Sion, the capital of the Valais Canton. Its an absolutely beautiful part of the world and incredibly relaxing. Both Nax and the Maya Guesthouse are well worth the trip.

Just want to let you know everyone. fantastic place clean amazing restaurant very affordable... for…read moreUS citizens my partner my significant other and I enjoy very much ....the place the bathroom is immaculate top of the line ,amazing service I don't want to repeat myself place to be. Enjoy. The front desk always helpful immediate respond the food is amazing to

This hotel is rated as the best ski hotel. Even I was here off season, I can understand why it is…read morethe best ski or best hotel regardless of the season. The room is posh. They upgraded me to a duplex suite for being a Platinum member. All amenities in the room you need, and more. The staff is professional, courteous and friendly. Definitely a place to return.

From the owner: Situated in the new heart of town, it's all happening at W Verbier. A perfect scene for…read morethrill-seeking mountaineers, adventurous riders and fashionistas. Our hotel features amenities including our concierge service, full-service AWAY® Spa and fitness center.

My husband and I went to Villa Crespi in May, 2024. We have been to many Michelin three star…read morerestaurants and had an all encompassing, fantastic experience. We were seated in a beautifully decorated which was completely silent. There wasn't any friendly chatter with the servers. It was a very " serious" , without joy experience. I was served a tuna dish that didn't have any flavor. I pointed it out to the server and he said, "I understand" and nothing was done. I would not go back, there are too many other exceptional options.

While the hotel itself is undeniably beautiful, our experience unfortunately did not match the…read moresurroundings, nor did it align with the overwhelmingly positive reviews we had read on Google and TripAdvisor. Our dining experience in particular fell significantly short of expectations--especially considering the three Michelin star rating. I have dined at many Michelin-starred restaurants, including many with three stars, and unfortunately, this was well below even one-star standards in terms of both cuisine and service. For context, in the week prior to our visit, we dined at two different two-Michelin-starred restaurants, both of which provided far superior culinary experiences. Below is a summary of the issues we encountered: * Wine pairing: Poorly matched and inadequately explained. The sommelier's descriptions were difficult to hear, and the selections seemed obscure and mismatched to the dishes (e.g., a Nebbiolo-style red with fish). The pairing did not represent good value and gave the impression of cost-cutting rather than quality. * Lack of flexibility: We were told the wine pairing could not be removed from the package despite my partner being unwell and not wanting to drink alcohol. This was a disappointing and rigid approach in the circumstances. * Menu inflexibility: Requests for alternative dishes, despite the kitchen clearly having the necessary ingredients (e.g. beef rather than lamb), were declined without explanation. * Dismissive communication: Staff made confusing remarks, such as referencing an inability to send frogs' legs to our room--despite no such request ever having being made. * Basic service failures: Salt and pepper were repeatedly removed from our table, requiring us to request them multiple times. Staff also made multiple attempts to clear unfinished wine glasses. * Unacknowledged departure: My partner left mid-meal due to illness and dissatisfaction. It would have been appropriate and appreciated had some gesture at least been made in respect of this. * When I asked for one more of the small Petit fours croissants a few minutes after they were brought out, I was told the kitchen was closed. These are clearly pre-prepared items, so this response felt unnecessarily inflexible. I also pointed out that my partner's petit fours (included in her dinnner) had not been served, but was again told the kitchen was closed, with no further explanation provided or resolution offered. Altogether, the experience felt frustrating and at times petty. This was surprising and disappointing given the cost. For €2,500 for dinner and overnight accommodation, we expected a refined and memorable experience. Unfortunately, this was not delivered. The service was inflexible, inattentive, and lacking in the generosity and professionalism one expects at a three Michelin star venue. The hotel side of our stay was somewhat better. Overall staff were professional and helpful, although at 1,500 euros per night, one would expect that. However, there were concerning lapses. There appeared to be no "Do Not Disturb" sign in the room, and as a result, a cleaner entered without knocking while my partner was still asleep. Even if it was close to check-out time, we had not yet left, and this lack of basic courtesy and privacy was unacceptable. It is not appropriate to walk in without knocking. We could easily have been in a private or vulnerable situation.

Rooms are large and the staff is very friendly. I had a king bed that was actually 2 beds pushed…read moretogether, so it's slightly shorter than expected - not an issue for me. Incredibly comfortable bed and the pillows were the best I've ever had in a hotel. Decor is overall kind of weird but I liked it . Lost a star for: the advertised hot breakfast was a selection of cakes, packaged items, and juice but nothing hot. Internet was pretty terrible during our work event during the day. AC was hard to figure out and reset itself constantly.

A nice hotel in a great location in Novara. Modestly priced rooms that are on the larger side…read morecompared to the European "standard" . Everyone that works here is helpful and friendly. The breakfast was minimal, but I did eat breakfast at the hotel everyday. Dinner at the restaurant was very good. It is an easy walk to the town center. Also, it's located very close to a Carrefour store in case you need any last minute items. The hotel has an interesting decor. As another reviewer stated, it's hard to describe it precisely. There's a lot of old clocks and typewriters to look at, for example. I would definitely stay here again.

Lovely chalet and lodge style hotel with great views of the mountains. A nice spa with sauna, steam…read moreroom, jacuzzi and pools is a great place to unwind or book a massage with on-site masseuse. Nice and spacious rooms with great staff and a marvelous breakfast!!

This hotel is quite simply amazing. My mom had to come to Scarmango on business and the company…read moreshe visits highly recommends this hotel. We spent 3 nights here and it was great the entire time. The front desk staff is quite knowledgeable and friendly. As a non-Italian speaker, it was nice that they all spoke English pretty well. The breakfast buffet each morning did not disappoint. While we were there it included fresh pastries, fruit, hard boiled and scrambled eggs, meats, cheeses, cereal, and a few other items. Each room has it's own feel. Ours had two beds, a large bathroom, and some gorgeous views out the windows. The common areas are gorgeous and the hand paintings on the walls are impressive. The entirety of the staff, even those who I really couldn't talk to, were very friendly. There are a lot of stairs in this hotel, but a small elevator will take you up to the rooms. The grounds of the htoel are great and pretty. They have an outdoor pool, tennis court, and a Turksih spa. They do offer room service, but it is between the same hours the restaurant in the hotel is open. Apparently this time of year (around October) they restaurant sometimes does not open for lunch since it is an off season. Be prepared for that, but if you are unsure where to go the front desk can make you reservations elsewhere. Overall, it was a very pleasant stay. I think I would have loved it even more if I had a car and could see the neighboring areas since it was not particularly walking friendly.