Located in the beauty department in Nordstrom, this cute Le Labo counter delivers!!! I always receive great customer service, and I walk away so happy. While they do not carry every fragrance in the Le Labo line, I still go to this counter for the basics. Also, they can only refill certain fragrances and not everything. The best time to go is in September, City Exclusives only available during the month of September only! They carry a few of the City Exclusives fragrances at this location during that month, and they do not refill City Exclusives bottles. You'll need to go to their boutiques for empty fragrance bottles to be refilled. I do know they will only refill on their bestsellers like Santal, Bergamot, Rose, and a few others! I LOVE Le Labo! Can never get enough! Fun to explore!! Outstanding quality!! Overall, I had a fabulous experience! Remember, do not throw away your empty 50mL or 100mL bottles!! Highly recommended! read more