Huge selection! Great service!…read more Prices are definitely not outlet prices. This store is expensive. I did purchase a coat while in here but the prices of the coats were very pricey!

We have been loyal customers of Columbia for 20+ years now. We have come into the store many times…read moreand have always had very helpful and friendly service until yesterday. Sorry for the long post but it needs to be said!!! We went into the store to exchange a pair of kids boots that were too big for our young son. We had our young son with us so he could try on the next pair so we would be sure they would fit: When we got up to check out we barely got a hello with no smile or any inkling that the sales clerk was happy to help us out. I get that not every minute of every day you will love your job, but that is your job and I didn't force you to take it. If the problems had stopped there then who cares we have all been greeted by a rude sales clerk, but they did not stop there. We explained to her that we were here to exchange the boots for a different size and to purchase some new items we found. We told her that we didn't see any of the boots we wanted to exchange the current pair with in the store. The last time something like this happened a sales clerk ordered the item for us and had it delivered to our house, so we assumed this is what would be offered again, though she didn't say that, she didn't say anything, she just asked for our order number. After a while of me searching through all of the emails and getting onto the website and logging in to my rewards account I finally found the order number. She provided NO assistance with this that was helpful in anyway mind you. One would think a sales clerk would know where order numbers are found on emails or online and could easily direct a paying customer to it, but no that is not what happened. I haven't gotten to the worst part. While we were doing all this my son walked towards my husband who was holding the new items we wanted to buy and somehow it was just perfect timing I guess because as my husband turned to talk to him he got a hanger caught in the bottom of his eyelid. My son started yelling "ow ow ow," my husband dropped everything on the floor when he noticed what had happened and started to tend to our son. When I finally realized what was going on seconds later I also dropped to my knees checking on our son's eye who by this time was crying very loudly and freaking out about all of it. I say all this to make sure it is obvious that this was not a quiet situation and no one, not one...single...person from the store including our sales person who was standing right next to us, did anything to see if our 6 year old son was alright. In fact, she just stood there acting annoyed that we holding up the line, so when my husband noticed this he said go ahead and take the next people in line, which she did!!! When we finally calmed our son down and realized, thank God, that no major damage that we could see had been done. We tried to return to what we were doing. The interaction did NOT improve from there and still she did not ask even once if our son was Ok. It was just shocking her lack of concern for a little boy's welfare. I had finally had enough when she got rude and "snotty" with us when I figured out that her plan was just to give me the money for the boots and not exchange them like I requested in the beginning and tried to explain to her this was not what we wanted. We asked to see a manager which she said rudely "sure can" and called over one of them. Well let me tell you this did not improve our experience either. He came over, once again he never smiled at us or greeted us and never asked what the problem was. And the sales girl decided to stand there while he started to help us. LSo I explained to him that I'm sorry we needed to call him, but she was being very rude and disrespectful and didn't even ask once about our son who was hurt. This made her walk away in a huff. She didn't apologize or try to fix the situation. You would also think that would lead to the manager asking what happened and if there was anything he could do, nope he didn't say a dang thing and was just as rude and uncaring as she was. At that point we decided to just get our stuff and get out of there and have now decided never again will we shop at Columbia. I am shocked that this is the level of people being hired there. This kind experience is one of the reasons so many people shop online now. And Columbia has just lost many reliable customers because I plan on letting others know that the company does not care who they have in their stores. They must not if they hire people like this and promote them to manager. Nope, never again!!

Beautiful healthy plants and a varied selection of garden accessories. We always find something…read morethere that we "need"

Great local nursery with both indoor and outdoor plants. Good prices normally, but with outright…read moresteals during sales. Staff is very friendly.

I am not a tea drinker; however, almost everyone I know loves and drinks tea. Tea is always a go to…read moregift I purchase for people when I go to different places. I was casually walking down Main Street and going to all the different shops there. I noticed this one and it seemed perfect for what I was looking for. This shop offers a lot of flavors, but it also offers weird ones with more inappropriate, but humorous, names. There was also a big selection of essential oils (but I did not purchase any of those. I was here strictly for the tea. I was extremely shocked at the prices of the tea. For 25 tea bags of their organic black tea, I only paid $6.00 with tax included! That was satisfying because it definitely beats prices of other specialty tea shops. I would be a repeat customer here if I am in Frankenmuth again.

Great place to buy teas and oils and a lot of miscellaneous . We could not get up there so we had…read morethem mail it to us. They did a great job and care to send it to us. Definitely worth checking out.

Love my oversized king wool comforter! This is our second comforter and we couldn't be happier…read more Ann was so awesome helping us pick out the fabrics and the matching ties on a super busy Saturday in August. And Abby was amazing in helping with a few hiccups that occurred. Thank you both you are amazing! And the comforter looks amazing in our room along with matching king pillow shams!

I received a lap blanket as a gift and I can't say how much I love it! I know it will outlast me,…read morebut I'm giving it lots of love before my time is up! If you haven't been to the store, check it out! You won't be disappointed!!

I stepped into the Meijer Optical in Birch Run to check out pricing and frames. Rachel was the…read morefriendliest and most helpful person I have ever encountered!! She went out of her way to answer all of my questions and was more than happy to assist me in every way possible. They did not have a doctor on staff at this location at the time so she called another Meijer and gave them my information and had them call me. Rachel was a sweetheart and truly an asset to Meijer Optical!! Thank you Rachel!!!

AMAZING! my luggage was lost along with my contacts, Meijer Optical was able to help me out and…read moregive me some sample pairs. I had a wonderful experience and recommend them 100%

I'm not from the area so when a friend passed away I was really picking a florist blind. My first…read moreconversation with Bonnie eased my mind quite a bit. I knew they would get the custom spray done as I requested, deliver it on time and it was actually much cheaper than I thought (also than other florist I have used for similar orders in the past). On top of that they ABSOLUTELY made the spray better than I could have ever hoped. If you are ordering flowers in this area and not using Keit's you are selling yourself short. No brainer on all levels.

I ordered flower arrangements for a memorial service and this was my first experience with Keit's…read more Wonderful customer service and nice selection of flowers. The arrangements were absolutely beautiful. A national flower company did not deliver to the address of the funeral home. It was no problem for Keit's. Very thankful for this company and pleased with their service.

Last year we used Rootnote to design and install our front yard landscape. The customer service,…read moreattention to detail, and communication are all excellent. The design and plant selection were all spot on. Zach the owner personally selected every location, plant, and flagstone. This year, we purchased 4 trees and Rootnote perfectly timed the planting with an incoming rain. Zach also walked us through his lot and answered every question we had on every tree. We literally hand-selected and tagged our trees.

I stopped by Audiogazing to check it out for the first time and wow! They had an amazing selection…read moreof brand new vinyl with fair pricing in a very well organized shop. I will definitely be coming back for records on my wishlist and any other hard to find records. Awesome shop!

I've bought from Audiogazing when they were in the farmers market building. I have bought from them…read moreat music events. I am still buying from Audiogazing at their store front on S Michigan. Always a great selection and Joe always does a great job answering any questions you have, or trying to help you find that missing piece you are looking for to add to your collection.