Nick and Brandon went above & beyond to help me secure the Four Seasons preferred traveler…read morebenefits. They were responsive, clear with their communication and Brandon even emailed me at 9:00pm at night before the day of my trip to let me know he was able to attach the benefits to a reservation made a month ago. I've worked with several travel advisors over the years and Nick & Brandon are truly the best I've worked with. Ken

I found Nick and Brandon to be extremely rude and unprofessional and the worst travel agents i've…read moreworked with. They ask you to pay $500 BEFORE they begin helping you. After sending $500 they send you only 4 options with the names of the hotels and nothing else (you can find this info for free on any travel site) It was not a personalized experience at all. With the 4 options, they only give the names of the hotel and you basically have to do your own research on the hotels to see what they offer. (I thought that is what a travel agent is suppose to do?) No information on excursions, amenities, no personal research done by Nick and Brandon catered to what type of hotel/experience you may like. Literally nothing. I didn't like the 4 options they sent and explained i'd like to see a few more options, and they became increasingly rude and basically said "this is all we've got for you" and did not want to help further. I guess when they take $500 beforehand whether you book a trip or not, they don't really care after that to give you a good experience since they already took your money. Stay away from this company.

Lori was great to work with since she's kind and flexible. She found us a great hotel to stay at…read moreduring our mini-honeymoon on Maui, the Hyatt Regency. Who wouldn't love a luxurious hotel that has penguins in one section of the grounds?!?! We had great views of the landscape from our room and enjoyed our stay there. The location was great since it was by the ocean with incredible views of the mountains to wake up to, yet still near a shopping center that had an outstanding restaurant called Monkeypod Kitchen. The hotel was also located pretty close to Lahaina, which is a cute town and one of the highlights of Maui. This was one of the nicest hotels I've ever stayed at! The hotel had nice staff and was clean enough for my picky standards. Lori was great to work with, and I'd definitely recommend Luxiva Travel to other couples or families looking to add elegance and comfort to their travels.

My husband and I were very disappointed with Susie Cruise…read more We are seniors and finally took our lifetime dream trip to Italy. Unfortunately, we both became very ill with covid during our last 3 days in Venice. We contacted Susie to see if she could help getting us an earlier flight home. She was not helpful at all. She told us to call ourselves. We never heard from her again after that. There was not even a follow-up to see if we were okay. We would not recommend her services to anyone.

Cruisy Susie is The Best!!!! This was my first trip out of the country and it was an absolute…read moreADVENTURE! Which is exactly what I was hoping for....I wanted every moment to count! I would definitely recommend her to ANYONE!!! We spent 3 days in Paris that included excursions to the Louvre, the Catacombs, the Eiffel Tower, a Sienne River Dinner Cruise, entertainment at Moulin Rouge and a delectable Foodies Tour. There was no rest, but a perfect way to jumpstart the vacation. We then enjoyed a peaceful ride (FREE upgrade to first class) on the train to Bordeaux, France. On day 4 of our adventure we boarded a river cruise ship which was an ALL-INCLUSIVE 8 day wine cruise offering excursions at wineries, castles and MOST IMPORTANTLY some much needed "down-time" for shopping. Thanks Susie.....I'm dreaming about my next big adventure and will be calling you soon!

Soonie is is absolutely the best, having helped us for over 39 years in 50 counties we traveled…read more She assisted us and went above and beyond countless times! We would never travel with any other company or agent. The owner (Kevin and Evelyn) are superior in their hands on approach and caring attitude about their clients.

I had been using Global Travel for years. I have no idea what happened to their customer service…read morebut things have changed in the last year. My advice is to forget these clowns and pick another travel agency unless you're into a smug attitudes coupled with horrible customer service.

This was mine and my wife's first visit to Europe. We booked the trip through Vista Travel agency…read moreand had a 16-day Portugal/Spain planned with a group of 17 other travelers that included the owner of Vista Travel, Cathy Evans. Here are some of the things that happened on our trip: * Cathy brought up politics during our first group meal, prompting us to ask her to leave politics aside while we enjoy our trip. Bringing it to her attention only caused her to more frequently bring up her political views. * Frequently if we saw someone doing something dumb or silly, Cathy would retort back with "must be Canadian." For example, there was a sign at a spot near a cliff on the Atlantic Ocean that clearly said no trespassing. When I mentioned how ridiculous those people were to disregard the signage, she kept saying, "oh they're probably Canadian." * When our tour guide mentioned that the American Embassy in Lisbon built a beautiful wall around their campus, Cathy loudly said, "I wish Trump would take notes!" This was the first of numerous statements she kept making about building walls. * Our Portuguese tour guide was with us for 13 days. Cathy refused to learn his name properly. Because she couldn't pronounce João, she decided to just call him J-Wow. * Cathy openly mocked the accents of all the tour guides we had, openly and to their faces, while speaking broken English to members of our group. * Cathy was condescending to almost every member of our group at some point, and regularly condescending to the select few that weren't on her side of the political spectrum. * Cathy: "Why do they have to call it soccer in America? Why do we have to change the names of everything? It's probably because of those flaming liberals."?!?!? * When our tour bus was parking next to another tour bus that was unloading Asian tourists, she yelled out, "two points for each Japanese" referring to people. When several told her how horrible that was she said, "ok, then ten points for Chinese." * Cathy got everyone little red bandanas to take for our day trip to Pamplona (famous for the Running of the Bulls). My wife put hers in her pocket because she didn't have anywhere to tie it. It fell out at some point and another woman from our group picked it up to give back to my wife. Mike, Cathy's husband grabbed it out of her hands and said, "If she can't be responsible enough, then she doesn't deserve it." When we found out what had happened, my wife asked Mike for it back. He then informed her Cathy had it. When my wife asked Cathy for it back, she wouldn't look at her, but scoffed and threw it in her face. * Shortly after the bandana incident, Cathy couldn't figure out how to get back to the bus. Another woman on the tour knew exactly where it was and said so. Cathy completely ignored her and continued to try to find it on google maps. Several of us decided to go ahead since we also knew where the bus was. Several people reported back to us that she said "I don't care a flying leap if they follow that little f***er" (referring to me). * The next day, Cathy knew we were upset about the previous day's events. Instead of apologizing or making things right, she refused to talk to us, tell us any information that we needed, and kept making comments like "Oh, I might offend someone." or "some people have to be so sensitive about everything." Once Cathy figured out that we didn't agree with her politically, she went out of her way to bring up politics as much as possible. She would glance over our way when making these comments, appearing to look for a reaction. She did her best to isolate us but ended up dividing the group and making many people uncomfortable. Political discussions in mixed company are not a great ingredient in international travels, and the owner of the travel agency should not be the one bringing up such divisive topics. I would not recommend using this agency solely based on the owner's behavior on this trip.

I have used Vista Travel on a few different occasions and have always been completely satisfied…read more Cathy, the owner, really knows the travel biz! Most recently, I sought her expertise for a trip with my extended family (I was looking to take a vacation with my family of four AND my parents--throwing around many options from a trip back to the wine country to a cruise, which was what we ultimately decided upon). Always professional, Cathy helped us navigate the intricacies of traveling with seniors and children. I couldn't have been more pleased. The prices she has quoted me have always been competitive and, most importantly, she is incredibly knowledgeable. She thinks of things I wouldn't have even thought of asking about. I also have referred a friend to her (which I'm always a little apprehensive about) to help plan his London adventure and he reported to be entirely pleased. He said that the flight she booked him was the same price as the cheapest flight he could find online with a much better itinerary (phew!). So, if you're looking for an adventure and would like someone else to do all the work for you (finding flights, travel itineraries etc, etc, etc,)--call them!

This is where, in Terminal B at the Boise Airport I get my snacks for the plane…read more Pretty nice selection, wide aisles to drag your bags through without knocking everything down. Staff is relatively pleasant, prices are twice outside - but hey, you are definitely a captive audience!

Our European (half biz/half pleasure) trip in 2015 would not have been the same without Nicole's…read morehelp. Not only did she book all of our flights, hotels, trains, and cars, she did did it all based on a set of addresses and times where we needed to be for work. It was really effortless on our end as Nicole took care of every little logistic. She also helped us when we missed a flight from London to Edinburgh to book a new flight that same night and redo our rental car. Nicole, YOU ARE AMAZING at what you do and can't wait to turn over the planning for our next adventure to your expertise!

For the past 15 years, Penny Sheldon Travel has been our most trusted travel advisor. Penny…read moreSheldon always works above and beyond to make sure that all of our travels needs are not only met but exceeded. We have trusted her with our hard earned money and she has earned our highest level of trust. Over the years, Penny Sheldon has sent us on 1 and sometimes 2 vacations to beautiful, well appointed and affordable luxury vacations! We can only do this because Penny Sheldon works really hard to arrange vacations that are not only affordable but exciting, fun and memorable! Penny Sheldon always goes above and beyond to research different properties to make sure that each vacation is truly a dream come true! Her professionalism, integrity and kindness are a true testament to the travel industry and Penny Sheldon sets a very high standard of excellence.