Service with a smile and they do really good work . No it's not the cheapest but you get what you…read morepay for. I have never left unsatisfied either with the quality of the work or the treatment by the staff .

Unfortunately the ladies are money motivated. I took my daughter for a mani with regular polish…read more The lady decided to use shellac. Without my consent or hers. Shellac was completely her choice and she thought it was ok to do it. So disappointing

I've been coming to ZEN for years. Wonderful customer service and my nails always look gorgeous!!read more

Nope. Never again. I…read morewaited to write this review because I was so upset that I didn't want to overdo it. I came here on 10/16/2023 as a walk in at 10am. I'm in the market for a new place so I decided to give this place a try. The technician who did my pedicure was nice. I was impressed by the materials they used and how nice the salon was. I knew that must be why the prices were so high. Their overhead must be unreal. Towels with the salon name embroidered on them and everything. She even used fresh sliced oranges to massage in the scrub from the upgraded pedicure package. But that's okay, I don't mind paying for higher quality products and service. At this point I was very impressed. The issue came with the second tech who did my manicure. She asked me how I liked my nails so I was telling her. I'm particular about my nails-- the shape, the style... etc. But I'm by no means a jerk about it. I simply know what I want and I ask for it. My nails are my thing. I love my nails, everyone loves my nails, I get compliments on my nails all the time. They're nothing spectacular they're just really nice. Anyway, I was telling her what I wanted-- my natural nails are nice and really healthy so I only want clear acrylic or some kind of clear overlay on top to strengthen them. I clean at work and it's rough on my nails. They'll break if they aren't reinforced. I also like my nails ballerina slipper shape. Basically they taper toward then ends and are squared off. But as I was explaining what I wanted she looked up, said something to the woman working at the next table, and the woman's head flew up and she stared at me with a look of shock on her face, and then they both laughed loudly and shook their heads. I'm not the kind of person who automatically thinks that just because someone is speaking another language they are talking about me. But it was clear in this instance they were. I didn't say another word the rest of the visit. I gave her a terrible tip of $5. I gave the other woman $15. With such a personal service like this the end result isn't all that matters. It's the whole experience, including how you feel when leaving. Not only did I end up having to get a colored polish on my nails because the material she used on my nails was so cloudy it looked terrible, but I had to file away polygel lumps along the edges of my nails that I noticed once I got home, my nails were more round than ballerina slipper (no tapering whatsoever), and I left feeling disrespected and offended. That's too many strikes. I will not go back.

There is a new Nail Technician named Hannah. Her Pedicures are A-M-A-Z-I-N-G!…read moreAsk for Her. She also does Nails. But her Pedicures. Ahhhh...

Visiting Niagara Falls for a weekend family trip, had some time to stop by to get my nails done. I…read moresaw this salon on Google maps with good reviews, and I'm glad I stopped by. Not as busy on a Thursday afternoon which was good because there was no wait, but they said they do tend to get more busy on Fridays and Saturdays. I received a gel mani and a regular pedi. So many colors to choose from, and a great job. If I'm in the area, would definitely come back!

I'm obsessed with Glamour Nails! I have been getting my nails done here for a little over a year…read morenow and the gel manicures I get here last way longer than what I get at any other salon! They get busy, so there can often be a wait, especially if you are getting a design, but to me it is worth it! I've tried a lot of other places before I found Glamour Nails and just don't get the same care and quality. I've been to just about every nail tech and they all do a good job! However, if I'm getting a design I will usually see Serena. They have a lot of better photos on their instagram page, but I've included a few photos of the designs I haven't gotten in the last year.

Went here a couple weeks ago for a pedicure. Overall great experience! I called earlier in the day…read moreto see if they had any availability, and they got me booked for 5pm. My only complaint was still having to wait about 20 minutes before actually getting started. Loved how many options they had for the type of pedicure treatments - i opted for the Cosmo Spa Pedicure. Very clean atmosphere, and the massage chairs were top tier. Will try them for a manicure next!

My nails got done, but the cuticles were bloody. The technician was not wearing gloves and not…read morevery hygienic with my open wound. When I went to pay, I was told that they prefer cash. I said I had to pay with a credit card. Not a great experience, I will not be returning.

They say walk ins welcome. A woman came to the door and asked what did we need. When I said just…read moremanicure, he said pedicure--I said no manicure. He said for both? I said no just one. Now if they were booked there should have been no questions when first asked. He should have immediately said "we are booked". He asked what, how many and pedicure and then said they were booked after looking us up and down. I'm not sure why he needed to know of it was 2 needed or 1 when you don't have any openings. It was clearly racially motivated. There is no other excuse. I wasn't going to leave a comment but thought I should because others had the same experience. Take your money elsewhere and spend it where you are respected.