While visiting Memphis from out of town, I struck a curb, damaging the suspension…read more A Google search brought up Mr. Roadside Towing. The driver, Brandon Hill, who owns the company, arrived quickly with his pristinely maintained flatbed tow truck. He was thorough, professional, very nice, and extremely kind. I can't recommend Mr. Roadside Towing enough.

Mr. Roadside Towning provided excellent towing service. He was affordable, arrived pretty quickly,…read moreand loaded it properly. He even walked me through the process of delivering it to the Parts & Services department. I highly recommend Mr. Roadside Towning.

This company is not a real company. The company is not licensed insured with the state of…read moreTennessee. They do not have a federal motors carrier license no insurance and the driver does not have commercial license nor do they have insurance. They have a repair shop that is also unlicensed. I would tell anyone to be aware of doing business with this company because if anything happens, you will not be able to hold them liable and they also on notorious for putting liens on people cars that they told we have contact the FMCSA and the Tennessee highway patrol to notify them of this fraudulent company.

After calling several tow service companies to tow my Mercedes, this is tire only company that…read moreshowed up with and gave me the confidence that they will tow it. The owner was very professional and knowledgeable on how to tow the car without damaging it. I HIGHLY recommend this company. Thank you for your service and getting my car off these unsafe streets and to the shop!! A Towing is the right choice!

My car was serviced my a oil change company and immediately started giving me issues. On the…read morehighway it completely stopped. I called around for a tow company and I found this company. His service is above and beyond anything I have ever seen. I was on a tight spot on the highway and seemed impossible and when I say he went above the standard and came up with a plan that not only was successful but also reasonable prices. If I can recommend him twice I would. Call him and he will get the job done no questions asked. Godsend, diligent, and determined. Thank you for your help and service you provided for me and my family.

Great dependable towing company. The owner arrived on time and got the job done! The owner was…read moreprofessional and took his time doing his job.

There's a reason this guy is the one you see towing folks around town. Is competitive in his…read morepricing, is ACTUALLY 24/7, courteous, respectful, on time, professional, and he picks up the phone when you call, which is nice seeing as I called 10+ tow companies and almost half picked up. This is the place you need to get to tow you. Go ahead call around, cuz this is where you will land, and you will not regret the decision.

When we took our Honda Accord to this shop, we said give it a once over and repair what needs…read morefixing to make it ok for a teenager to drive. After paying for a new set of tires and a brake repair, we brought it home. The caliper screws were so loose that my niece could have had an accident! One of the tires went flat because there was a leak around one of the valve stems. Why didn't I take it back to correct it? The owner, Lonnie, cussed my son who was working there and never paid him for the week he worked. Find somewhere else to take your vehicles.

The folks at Kim's Auto Care and Tire are true blessings!!! I hit something on 269 and my tire…read morewent flat immediately. I pulled of the interstate and attempted to call roadside assistance but my cell service was bleak and I really didn't know where I was located. I looked for the closest open business and found Kim's Auto Care and Tire. They changed my tire for the spare and charged me nothing!!!!! NOTHING!!!! Even though they were closed at the time and getting ready to head home. I have nothing but praise for this company and their kindness. Thank you for making what could have been an awful and long evening a mere bump in the road. Y'all are outstanding!!! Thank you!!!!!

How can you be open 24 hrs, and then not "accept" calls? Very disappointing to say the least.read more

Aaaron did a great job of being responsive and getting vehicle quickly form where it broke down and…read morethen to the repair facility. Great service ! Price was competitive

I brought my trailer to Custom Spring & Trailer Repair at 2859 Farrisview Rd. in Memphis, TN, and I…read morecouldn't have been more impressed with Roger, his son, and everyone at the shop. My trailer had torsion axles, and Roger inspected them and told me honestly that one of the axles needed to be replaced because the threads were stripped. He explained that repairing it would be a liability, and rather than just taking my money, he gave me the tools and everything I needed to make the repair myself. The replacement axle would have taken about six weeks to get. I repaired it, but unfortunately the threads still wouldn't hold the proper torque. I ended up having another company weld the nut to the axle. I got about 10 minutes down the road before the other axle blew out the bearings. I immediately went back to Roger. It was Labor Day weekend and they were getting ready to close, but Roger again was honest that he couldn't repair that axle either. Instead of leaving me stranded, he recommended another shop and even made the axles for them to install. Unfortunately, that shop couldn't do the job Saturday morning because they didn't have a certified welder. I went back to Roger on Tuesday after the holiday, and just like he told me, they had me back on the road in about 5-6 hours. That's the kind of service you don't see every day. Roger and his son are honest, knowledgeable, friendly, and genuinely care about helping people. Roger could have easily tried to take on work that he knew wasn't right, but instead he told me the truth and helped me find a solution. I would highly recommend Custom Spring & Trailer Repair to anyone who needs trailer repairs or axle work. Roger knows his business, and I was also told that he makes axles for trailer shops throughout Western Tennessee and Eastern Arkansas -- which says a lot about the quality and experience behind his work. Thank you, Roger, your son, and everyone at Custom Spring & Trailer Repair for taking care of me and getting me back on the road! If you need trailer or axle work in the Memphis area, definitely give them a chance.

I just had the rear leaf springs repaired on my 1965 Ford Falcon. The team here was super…read moreprofessional and super polite. Good customer service is hard to find these days and these folks were wonderful. They told me the job would take two days and they finished on one exceeding my expectations.

This tow truck company showed up, albeit over an hour later than the quoted time. The driver was…read moreprofessional, knowledgeable, friendly, and kind. I would recommend this company if you need tow truck service.

I want to start by saying that I try to be a reasonable person when dealing with situations like…read morethis, and I have kept notes of my interactions with Davenport's Towing throughout this process. My truck was towed by Davenport's Towing on 9/6/2026 and delivered to the repair shop at approximately 12:31 AM. I want to specifically say that the driver who handled my tow was very professional. I have no complaints about him whatsoever, and I do not want someone else's attitude to take away from the professionalism he showed. On 9/7/2026, the shop was able to get my truck running again. The issue was a blown heater hose that caused the truck to lose antifreeze. However, after receiving the truck back, I noticed that several warning lights were illuminated, including the ABS (anti-lock braking system) light. My truck is regularly serviced, and I have never previously had these warning lights or a check-engine light come on. I asked the shop about the issue, and before completing their inspection, they advised me that these types of warning lights can sometimes be associated with a vehicle being towed. I then contacted my insurance company, which was the company that arranged for Davenport's Towing--not me. My insurance company advised me to contact Davenport's first so they could determine how they wanted to inspect the vehicle and address the issue. I contacted Davenport's on 9/7/2026 and spoke with a representative named Tammy. Tammy attempted to get me in contact with Barbara. I was told Barbara would follow up, but I never received a call. I followed up again on 9/11 at approximately 1:08 PM, and again on 9/18/2026. Throughout these interactions, I was also sure to tell Tammy that I appreciated her professionalism and the professionalism of the driver. My frustration came to a head today when I called back and asked for Barbara's contact information. I was hoping to leave a voicemail or send an email directly since I had been told multiple times that Barbara would contact me. I was told that there was no direct phone number, only an extension, and I was transferred. No one answered, so I called Davenport's back. This is where the experience changed. The representative I spoke with had a very different tone. I explained the situation and was told: "Sir, Barbara has been here for 6 years and hasn't had a vacation. She doesn't work on Friday, Saturday, or Sunday. And blowing her up about this isn't going to..." I immediately stopped the conversation and explained that I had not been blowing anyone up. I had contacted the company because I was instructed by my insurance company to do so, and because I was trying to get an issue addressed that I noticed after my vehicle was returned. If following up multiple times over nearly two weeks about a vehicle-related concern is considered "blowing someone up," then I guess that's how it was perceived. However, I don't believe that is a professional way to communicate with a customer who is simply trying to get an issue addressed. To be clear, the driver was not the problem, and Tammy was not the problem. Both were professional and courteous in my interactions with them. My issue is with the lack of follow-up and, ultimately, the way the situation was handled during my most recent phone call. A customer shouldn't have to repeatedly call just to get a response, and they certainly shouldn't be made to feel like they're doing something wrong by asking for one. Based on my experience, I would not recommend Davenport's Towing. I hope the company takes this as constructive feedback because the situation could have been handled very differently with simple communication and professionalism.