2nd UPDATE- They delivered my car to the WRONG location/address. Had to call back 3 times for them…read moreto finally figure out their driver dropped at the wrong shop wrong address. Called Wanda owner who said her driver called me and apologized what more do I want. She was rude, talked over me and with this being the 2nd issue with her staff and costing me at minimum another 4 days of car rental she didn't care. They got their full amount of money and don't care what service they provide their customer's. Poor excuse for a business. UPDATE- Lynn showed up at my house unannounced instead of mailing it back to me. She was rude and had an attitude. And why is any company employee just showing up at a customers house unannounced like this!? So unprofessional an to be blunt with her attitude makes me feel unsafe just showing up like that out of the blue. Call for tow and they do not advise you they prefer cash or check and will charge a credit card fee. Lynn said she was too busy to advise that when we spoke on the phone to setup the tow. Even though I asked do I pay you over phone with credit card or do I need to pay the driver with credit card, check or cash. Lynn advised pay the driver and that was all she said. Even when I called back to ask why Lynn didn't advise I would be charged a fee Lynn just said she was busy. The driver didn't advise there was a credit card fee until after he ran the credit card and handed the receipt back. I called back and asked for a manger to call me and Lynn is mailing me the fee back but her tone of voice, she was condescending and had an attitude. It's not the point of the fee it's that no one told me beforehand I would be charged the fee and her attitude while talking to me. Poor customer service. Do better!

best place in Memphis by far they came early to pick my suburban up took it to the shop. I…read moreappreciate them

My car was serviced my a oil change company and immediately started giving me issues. On the…read morehighway it completely stopped. I called around for a tow company and I found this company. His service is above and beyond anything I have ever seen. I was on a tight spot on the highway and seemed impossible and when I say he went above the standard and came up with a plan that not only was successful but also reasonable prices. If I can recommend him twice I would. Call him and he will get the job done no questions asked. Godsend, diligent, and determined. Thank you for your help and service you provided for me and my family.

This tow truck company showed up, albeit over an hour later than the quoted time. The driver was…read moreprofessional, knowledgeable, friendly, and kind. I would recommend this company if you need tow truck service.

I want to start by saying that I try to be a reasonable person when dealing with situations like…read morethis, and I have kept notes of my interactions with Davenport's Towing throughout this process. My truck was towed by Davenport's Towing on 9/6/2026 and delivered to the repair shop at approximately 12:31 AM. I want to specifically say that the driver who handled my tow was very professional. I have no complaints about him whatsoever, and I do not want someone else's attitude to take away from the professionalism he showed. On 9/7/2026, the shop was able to get my truck running again. The issue was a blown heater hose that caused the truck to lose antifreeze. However, after receiving the truck back, I noticed that several warning lights were illuminated, including the ABS (anti-lock braking system) light. My truck is regularly serviced, and I have never previously had these warning lights or a check-engine light come on. I asked the shop about the issue, and before completing their inspection, they advised me that these types of warning lights can sometimes be associated with a vehicle being towed. I then contacted my insurance company, which was the company that arranged for Davenport's Towing--not me. My insurance company advised me to contact Davenport's first so they could determine how they wanted to inspect the vehicle and address the issue. I contacted Davenport's on 9/7/2026 and spoke with a representative named Tammy. Tammy attempted to get me in contact with Barbara. I was told Barbara would follow up, but I never received a call. I followed up again on 9/11 at approximately 1:08 PM, and again on 9/18/2026. Throughout these interactions, I was also sure to tell Tammy that I appreciated her professionalism and the professionalism of the driver. My frustration came to a head today when I called back and asked for Barbara's contact information. I was hoping to leave a voicemail or send an email directly since I had been told multiple times that Barbara would contact me. I was told that there was no direct phone number, only an extension, and I was transferred. No one answered, so I called Davenport's back. This is where the experience changed. The representative I spoke with had a very different tone. I explained the situation and was told: "Sir, Barbara has been here for 6 years and hasn't had a vacation. She doesn't work on Friday, Saturday, or Sunday. And blowing her up about this isn't going to..." I immediately stopped the conversation and explained that I had not been blowing anyone up. I had contacted the company because I was instructed by my insurance company to do so, and because I was trying to get an issue addressed that I noticed after my vehicle was returned. If following up multiple times over nearly two weeks about a vehicle-related concern is considered "blowing someone up," then I guess that's how it was perceived. However, I don't believe that is a professional way to communicate with a customer who is simply trying to get an issue addressed. To be clear, the driver was not the problem, and Tammy was not the problem. Both were professional and courteous in my interactions with them. My issue is with the lack of follow-up and, ultimately, the way the situation was handled during my most recent phone call. A customer shouldn't have to repeatedly call just to get a response, and they certainly shouldn't be made to feel like they're doing something wrong by asking for one. Based on my experience, I would not recommend Davenport's Towing. I hope the company takes this as constructive feedback because the situation could have been handled very differently with simple communication and professionalism.

I requested towing service through my auto club. On Call Towing accepted the job. The driver…read morenever showed up or called. I'm completely unimpressed.

I have a lot of issues with parking on a few of our properties. I have called several tow companies…read moreand all are either unavailable or unenthused to do anything. When I called Marcus at On Call Towing he was very professional and extremely responsive. Just minutes after contacting him he was at the property. I would definitely recommend this business.

Great dependable towing company. The owner arrived on time and got the job done! The owner was…read moreprofessional and took his time doing his job.

There's a reason this guy is the one you see towing folks around town. Is competitive in his…read morepricing, is ACTUALLY 24/7, courteous, respectful, on time, professional, and he picks up the phone when you call, which is nice seeing as I called 10+ tow companies and almost half picked up. This is the place you need to get to tow you. Go ahead call around, cuz this is where you will land, and you will not regret the decision.

Service was prompt and professional! I will definitely use this service again and refer him to…read moreanyone needing a tow!

When we took our Honda Accord to this shop, we said give it a once over and repair what needs…read morefixing to make it ok for a teenager to drive. After paying for a new set of tires and a brake repair, we brought it home. The caliper screws were so loose that my niece could have had an accident! One of the tires went flat because there was a leak around one of the valve stems. Why didn't I take it back to correct it? The owner, Lonnie, cussed my son who was working there and never paid him for the week he worked. Find somewhere else to take your vehicles.

The folks at Kim's Auto Care and Tire are true blessings!!! I hit something on 269 and my tire…read morewent flat immediately. I pulled of the interstate and attempted to call roadside assistance but my cell service was bleak and I really didn't know where I was located. I looked for the closest open business and found Kim's Auto Care and Tire. They changed my tire for the spare and charged me nothing!!!!! NOTHING!!!! Even though they were closed at the time and getting ready to head home. I have nothing but praise for this company and their kindness. Thank you for making what could have been an awful and long evening a mere bump in the road. Y'all are outstanding!!! Thank you!!!!!

Mr. Roadside Towning provided excellent towing service. He was affordable, arrived pretty quickly,…read moreand loaded it properly. He even walked me through the process of delivering it to the Parts & Services department. I highly recommend Mr. Roadside Towning.

Called and I was responded to tow my car within 30 min ( as promised). Responsive, professional and…read morecourteous. Highly recommended!!