We want to give a huge thank you to Rodney with D's wrecker service in the Memphis area. While…read moredriving down the highway with our 5th wheel, Rodney noticed that one of our windows was flapping open and could have easily caused more damaged or caused an accident. He went out of his way to get our attention, safely led us to the next exit, and even helped us tape the window shut so we could continue our trip safely. What really stood out was his kindness and professionalism. In a world where people are often too busy to stop, Rodney took the time to help complete strangers. We are incredibly grateful and highly recommend this business. He was knowledgeable and quick on his feet. we are so thankful for him and his help.

0 professional not recommended 0 professional not recommended 0 professional not recommended 0…read moreprofessional not recommended 0 professional not recommended 0 professional not recommended

This tow truck company showed up, albeit over an hour later than the quoted time. The driver was…read moreprofessional, knowledgeable, friendly, and kind. I would recommend this company if you need tow truck service.

I want to start by saying that I try to be a reasonable person when dealing with situations like…read morethis, and I have kept notes of my interactions with Davenport's Towing throughout this process. My truck was towed by Davenport's Towing on 9/6/2026 and delivered to the repair shop at approximately 12:31 AM. I want to specifically say that the driver who handled my tow was very professional. I have no complaints about him whatsoever, and I do not want someone else's attitude to take away from the professionalism he showed. On 9/7/2026, the shop was able to get my truck running again. The issue was a blown heater hose that caused the truck to lose antifreeze. However, after receiving the truck back, I noticed that several warning lights were illuminated, including the ABS (anti-lock braking system) light. My truck is regularly serviced, and I have never previously had these warning lights or a check-engine light come on. I asked the shop about the issue, and before completing their inspection, they advised me that these types of warning lights can sometimes be associated with a vehicle being towed. I then contacted my insurance company, which was the company that arranged for Davenport's Towing--not me. My insurance company advised me to contact Davenport's first so they could determine how they wanted to inspect the vehicle and address the issue. I contacted Davenport's on 9/7/2026 and spoke with a representative named Tammy. Tammy attempted to get me in contact with Barbara. I was told Barbara would follow up, but I never received a call. I followed up again on 9/11 at approximately 1:08 PM, and again on 9/18/2026. Throughout these interactions, I was also sure to tell Tammy that I appreciated her professionalism and the professionalism of the driver. My frustration came to a head today when I called back and asked for Barbara's contact information. I was hoping to leave a voicemail or send an email directly since I had been told multiple times that Barbara would contact me. I was told that there was no direct phone number, only an extension, and I was transferred. No one answered, so I called Davenport's back. This is where the experience changed. The representative I spoke with had a very different tone. I explained the situation and was told: "Sir, Barbara has been here for 6 years and hasn't had a vacation. She doesn't work on Friday, Saturday, or Sunday. And blowing her up about this isn't going to..." I immediately stopped the conversation and explained that I had not been blowing anyone up. I had contacted the company because I was instructed by my insurance company to do so, and because I was trying to get an issue addressed that I noticed after my vehicle was returned. If following up multiple times over nearly two weeks about a vehicle-related concern is considered "blowing someone up," then I guess that's how it was perceived. However, I don't believe that is a professional way to communicate with a customer who is simply trying to get an issue addressed. To be clear, the driver was not the problem, and Tammy was not the problem. Both were professional and courteous in my interactions with them. My issue is with the lack of follow-up and, ultimately, the way the situation was handled during my most recent phone call. A customer shouldn't have to repeatedly call just to get a response, and they certainly shouldn't be made to feel like they're doing something wrong by asking for one. Based on my experience, I would not recommend Davenport's Towing. I hope the company takes this as constructive feedback because the situation could have been handled very differently with simple communication and professionalism.

While visiting Memphis from out of town, I struck a curb, damaging the suspension…read more A Google search brought up Mr. Roadside Towing. The driver, Brandon Hill, who owns the company, arrived quickly with his pristinely maintained flatbed tow truck. He was thorough, professional, very nice, and extremely kind. I can't recommend Mr. Roadside Towing enough.

Mr. Roadside Towning provided excellent towing service. He was affordable, arrived pretty quickly,…read moreand loaded it properly. He even walked me through the process of delivering it to the Parts & Services department. I highly recommend Mr. Roadside Towning.

My vehicle broke down on a Friday evening. This company was selected by the roadside assistance…read moreprovider. The response time of the tow truck was quicker than I expected (less than two hours). The tow truck driver was friendly, knowledgeable, respectful, and helpful. If allowed a choice in the matter, I would select this company again.

Good Friday and I broke my Jeep. 55, disabled and stuck on the side of the road @ 15 miles from my…read morehouse. Every tow company I called "Saturday". "Saturday". I called Huck's and Kyle said "Yes, m'am, I can get it; but it will be about 3 hours." Whew. "What is wrong with it?" he asks. I tell him and he tells me what is wrong with it. Ok. Yeah. Sure. You're a tow truck driver. 3 hours and 15 minutes later he pulls up, backs my Jeep up my steep drive without bottoming it out, lowers the Jeep as I thank him, then raises it back up to show me the broken lower ball joint, drops the Jeep back down and gives me a hug. THEN gets paid. That is a good man right there. Highly recommend.

Great dependable towing company. The owner arrived on time and got the job done! The owner was…read moreprofessional and took his time doing his job.

There's a reason this guy is the one you see towing folks around town. Is competitive in his…read morepricing, is ACTUALLY 24/7, courteous, respectful, on time, professional, and he picks up the phone when you call, which is nice seeing as I called 10+ tow companies and almost half picked up. This is the place you need to get to tow you. Go ahead call around, cuz this is where you will land, and you will not regret the decision.

How can you be open 24 hrs, and then not "accept" calls? Very disappointing to say the least.read more

Aaaron did a great job of being responsive and getting vehicle quickly form where it broke down and…read morethen to the repair facility. Great service ! Price was competitive

I met the Owner of 662 Auto and Wrecker years ago. Great guy and always has provided a great…read moreaffordable service! Affordable rates and reliable ! I rate this Company 10/10! experience them for yourself! Tell them Cedric sent you.

DO NOT USE THIS COMPANY UNLESS YOU WANT TO INCUR HIDDEN OR UNNECESSARY FEES!!! I rated one because…read moreno NEGATIVE number was available. This company towed my vehicle then charged me storage for days that they were not open or operating. Although the business advertises as a 24/7 location, this DOES NOT mean the time, they are available. After the fee for towing, I also paid storage, convenient and credit card use fees, The attendant talked around in circles, yet I am still not clear of what the convenient fee covered.

Super nice people! Good price, and very helpful and communicative. Did exactly everything that…read moreneeded to be done. Recommend this tow place!

on time for the service requested for tow and the driver was polite... he told me the auto care…read morealso can check. from the other towing company that I call, the higher price seems to be worth due to the ontimeness as the other company never show up...