1. Layoche Beauty

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Des Moines, IA

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Layoche Beauty

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

By appointment only

Services - Layoche Beauty

Tattoo removal

Layoche Beauty Photos

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3 years ago

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Coachlight Clinic & Spa - Coachlight offers DiamondGlow treatments infused with SkinMedica serums.

Coachlight Clinic & Spa

3.7(30 reviews)
9.8 mi
•$$$$

Parking lot was packed for a Friday at noon. Visited the salon suites which had a nice waiting room…read morearea. Lots of variety in services offered. Easy to find. Great location just steps away from the Jordan Creek mall! Stop in for a waxing or haircut. Look up providers on booksy!

Update: Someone from the spa sent a follow up email and didn't even attempt to make anything right,…read morethey instead blamed (me) the client. For example, their response to my complaint about no shampoo being available is that there is a removable handle in the shower. That has nothing to do with no shampoo being available. They made no attempt to address the fact that my treatment wasn't complete (I did not receive a foot massage) or the rough handling during the scalp massage. Update: In addition to this review I've sent two emails and still haven't gotten a response from anyone at Coachlight. Really disappointing customer service. There are some areas where I was disappointed with my visit that I feel can be improved upon. Because I am a new client it would have been nice to receive a welcome email or phone call with instructions for my visit. I didn't receive anything instructing me on what time to arrive or what to expect. Because of that I arrived at 8am for a 9am appointment due to the site saying you have an hour beforehand to use the facilities and I thought I would need to be changed and ready at 9am. At 8:30 I tried the doors again because I saw a receptionist inside. The doors were still locked. She looked annoyed but unlocked the door and said I could come in. I explained I had a 9am appointment and probably needed to change which is why I was early. The facilities are impeccably clean and quiet, so that was a positive. It was a relaxing calm environment, which is what I was looking for. It would have been nice if someone showed me around and explained how to use the saunas and rain shower though since it was my first time. For the treatment itself, the woman was cordial but was very rushed. It felt like she was trying to get through the treatment as fast as possible. She was rough instead of being slow and ensuring the experience was relaxing. I was most looking forward to the scalp massage but she was so rough it was painful and felt like my hair was being ripped out at times because she was going too fast. My hairdresser gives a scalp massage so I know what a proper one feels like. The description of the treatment also said I would receive a mint foot rub, which I did not. After the treatment I was told to shower. There was no soap or shampoo available and my hair was full of oil. When she came back I noted this and she said there was shampoo in the locker room. Showering again after the treatment would defeat the purpose of the lotion being applied at the end of the treatment. So my choice was leave with oily hair or shower again and rinse off all the lotion. After the treatment I was taken back to the main area and still hadn't been given instructions on how to use the facilities. At checkout I was asked how much I wanted to include for a tip. I really dislike when I'm asked this in a busy area with other clients present behind me as it's uncomfortable to bring up issues then and I feel pressure to tip even if the service had issues. I would prefer being able to write it down on a receipt. I emailed the spa about these concerns and asked them to reach out to make it right and I have not heard from anyone. For the price the service is subpar.

Photos
Coachlight Clinic & Spa - Coachlight offers lip filler and wrinkle (dermal) filler treatments in addition to Botox Cosmetic and Dysport treatments.

Coachlight offers lip filler and wrinkle (dermal) filler treatments in addition to Botox Cosmetic and Dysport treatments.

Coachlight Clinic & Spa - MOXI laser by Sciton is one of the most popular anti-aging laser treatments at Coachlight.

MOXI laser by Sciton is one of the most popular anti-aging laser treatments at Coachlight.

Coachlight Clinic & Spa - Lobby area--v chic!

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Lobby area--v chic!

Layoche Beauty - tattooremoval - Updated October 2026

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