Plucking hormonal hair is absolutely annoying. What a great feeling to be hair free. Chantall…read moreprovided a luxury experience that was pain free and easy. I appreciate her detailed review of my skin concerns. I would definitely recommend her services.

Highly recommend if you're in the Des Moines area or nearby. Great communication, professional and…read moreeasy to talk to. I've always been treated kindly and overall have nothing but positive experiences. I've had electrolysis on my face and now have added laser hair removal on my legs and underarms. Consistency is what will get you your results so don't give up!

Color me impressed!!! Ashleigh is such a pro and so accommodating. I was a walk-in at opening time…read moreand she got me right in. My second holes in my earlobes had closed up and she used her magic to open them and I left with a gorgeous pair of studs. Not only is she the consummate professional, but she was engaging. We had a conversation about live music and venues! As I left, she was sanitizing the area we used and as a consumer, I loved the cleanliness and bright enviroment. Before I stopped in at Lucky Gal I visited the competition and they were relatively rude, couldn't give me pricing, and the place felt sleazy.

Parking lot was packed for a Friday at noon. Visited the salon suites which had a nice waiting room…read morearea. Lots of variety in services offered. Easy to find. Great location just steps away from the Jordan Creek mall! Stop in for a waxing or haircut. Look up providers on booksy!

Update: Someone from the spa sent a follow up email and didn't even attempt to make anything right,…read morethey instead blamed (me) the client. For example, their response to my complaint about no shampoo being available is that there is a removable handle in the shower. That has nothing to do with no shampoo being available. They made no attempt to address the fact that my treatment wasn't complete (I did not receive a foot massage) or the rough handling during the scalp massage. Update: In addition to this review I've sent two emails and still haven't gotten a response from anyone at Coachlight. Really disappointing customer service. There are some areas where I was disappointed with my visit that I feel can be improved upon. Because I am a new client it would have been nice to receive a welcome email or phone call with instructions for my visit. I didn't receive anything instructing me on what time to arrive or what to expect. Because of that I arrived at 8am for a 9am appointment due to the site saying you have an hour beforehand to use the facilities and I thought I would need to be changed and ready at 9am. At 8:30 I tried the doors again because I saw a receptionist inside. The doors were still locked. She looked annoyed but unlocked the door and said I could come in. I explained I had a 9am appointment and probably needed to change which is why I was early. The facilities are impeccably clean and quiet, so that was a positive. It was a relaxing calm environment, which is what I was looking for. It would have been nice if someone showed me around and explained how to use the saunas and rain shower though since it was my first time. For the treatment itself, the woman was cordial but was very rushed. It felt like she was trying to get through the treatment as fast as possible. She was rough instead of being slow and ensuring the experience was relaxing. I was most looking forward to the scalp massage but she was so rough it was painful and felt like my hair was being ripped out at times because she was going too fast. My hairdresser gives a scalp massage so I know what a proper one feels like. The description of the treatment also said I would receive a mint foot rub, which I did not. After the treatment I was told to shower. There was no soap or shampoo available and my hair was full of oil. When she came back I noted this and she said there was shampoo in the locker room. Showering again after the treatment would defeat the purpose of the lotion being applied at the end of the treatment. So my choice was leave with oily hair or shower again and rinse off all the lotion. After the treatment I was taken back to the main area and still hadn't been given instructions on how to use the facilities. At checkout I was asked how much I wanted to include for a tip. I really dislike when I'm asked this in a busy area with other clients present behind me as it's uncomfortable to bring up issues then and I feel pressure to tip even if the service had issues. I would prefer being able to write it down on a receipt. I emailed the spa about these concerns and asked them to reach out to make it right and I have not heard from anyone. For the price the service is subpar.

I had my first hydrafacial at Skin Body Soul and WOW. Why did I wait so long? My skin feels more…read morerefreshed than it has for years (it wasn't even this glowy during a beach vacation) and I'm enjoying way more makeup-free days as a result of my new-found skin confidence. The team was welcoming, explained every step clearly and made the entire process comfortable--even for a facial newbie like me. Soon after, I returned for a dermaplaning appointment and thanks to that--and product recommendations from staff (vitamin C and eye cream FTW!)--my skin has never looked better. Highly recommend!

Please do not go here. The technician burnt all the hair off one of my…read moreeyebrows. All I got was a sorry and try using makeup to hide it. please save yourself a lot of tears and avoid at all costs.

I have been a patient of Dr. Koach for years and I am beyond happy with my experience and results…read more Dr. Koach listens to what my goals are for results and is very informative on the options to achieve my goals. As a 44 year old mother of 3 I can say Dr. Koach has allowed me to feel as youthful on the outside as I do on the inside. Its been a gift! Thank you to the team at Koach and Carlisle for your amazing care and results! Dani Waage

I had a lower SMAS facelift back in 2023 by Cody. My ears will need a revision as I have the pixie…read moreear look. My results also have not lasted. That was a waste over 12k, and now I'm horrified by the way my ears look. I would also note Dr. Carlisle did an upper bleph on me before he joined Koch & Carlisle, and it left horrible scarring. I was allergic to the sutures they used, I had even complained to his nurse at the time who told me just to stop using some ointment I had been prescribed. I did, but turns out it was from the sutures. Dr. Carlisle had gone on vacation after this was done, so hence the lack of after care. Anyway. Two bad experiences from two different providers. I would not recommend.

I have been going to Skin Iowa for years! The staff is always friendly, and I trust Michon. I have…read moreseen her for dermatology, Botox and fillers. I will never go anywhere else.

Do not go to this place. If you have a part one stain that needs to be treated, Staff does not know…read morethe correct way to do it leaving you with blisters .

Been coming here for acne facials since February, about six sessions in, and the texture along my…read morejaw is visibly better. They add on red light therapy and explain what each step does rather than just doing it, and I was never pressured to buy a package. Book online and they confirm by text the day before.

" Booked the 24K gold facial the week before my sister's wedding. My esthetician did a skin…read moreanalysis first and actually adjusted the treatment based on it instead of running a script, the room was quiet and I was out in under an hour. My makeup went on smooth the next day for the first time in months."

I had a most relaxing and peaceful facial with Carol. (Yes we share the same first name!) She made…read morethe experience wonderful and I felt rejuvenated when she was done. It's a beautiful spa and everyone I interacted with was friendly and professional. Definitely recommend!

Does great Botox work. Still getting I'd at the ripe age of 43! That says a lot. Love it!read more