Looong post but seriously SO DISAPPOINTED!!! LAYMOON RESTAURANT AND CAFE LITERALLY EXPECTED US TO BE ON THEIR "HEATED PATIO" IN THE COLD WHILE THEY TOOK OUR HEATED LAMPS TO ACCOMMODATE SOME GUYS THEY KNEW.
I came to LAYMOON RESTAURANT AND CAFE with my friend this past Saturday, November 28, 2020 just before 7PM.
My friend and I came here because we called and were pleased to here they accepted outside food. We were disappointed that they couldn't accommodate us inside but first come first serve I guess. The guy at LAYMOON RESTAURANT said there was a HEATED PATIO. HE DID NOT SAY THEY DIDN'T HAVE ENOUGH HEATED LAMPS TO ACCOMMODATE EVERYONE ON THE PATIO.
I was having a rough day due to the loss of a family member, so I was just having a deep conversation with my friend who was eating and smoking shisha.
Service was very good UNTIL this young guy (didn't catch his name) in a burgundy button up shirt with CHEST HAIR UP TO HIS COLLARBONE CAME AND TOLD US HE HAD TO MOVE THE HEATER that was keeping me comfortably warm, to accommodate his new guests. MY FRIEND KEPT SAYING HE WAS CONCERNED ABOUT ME GETTING COLD.
Burgundy shirt guy said he was going to move it so it was still close to me, but he moved it right next to this group of guys who had just come in. Even after my friend offered to help him move the lamp, not knowing this guy lied to us about keeping it close enough to keep us warm. He even brought the small bald guy who was bringing the guys to their tables with the tablet that night. They were all laughing and joking, clearly from the same culture and maybe even knew each other.
I'M 5'7 AND 109 POUNDS. I'M PRETTY SURE THE SEVERAL BIG MEN, IN THEIR BIG WARM JACKETS WHO LAYMOON RESTAURANT WAS DESPERATELY TRYING TO ACCOMMODATE, COULD HAVE SURVIVED THE COLD COMPARED TO ME!!! BUT NO I GUESS THESE MEN WERE SPECIAL BECAUSE THEY ALL CLEARLY SPOKE THE SAME LANGUAGE ??
I felt the cold IMMEDIATELY after he moved the lamp for his friends of the same culture.
SO WE DECIDED TO LEAVE BECAUSE I WAS UNCOMFORTABLY COLD at LAYMOON RESTAURANT AND CAFE'S "HEATED PATIO"..and it was clear these 'men' running this restaurant preferred male customers of their own culture.
Burgundy hairy chested guy started being all fake nice, apologizing and saying they ordered more lamps on Amazon but weren't sure when they were going to arrive. My friend and I tried to be nice and understanding. Burgundy shirt guy was DESPERATELY TRYING TO BE NICE AND ASKED IF WE WERE LEAVING BECAUSE HE DECIDED TO MOVE THE LAMP FOR HIS OWN FRIENDS TO STAY WARM. We politely disagreed.
*** BUT when we were leaving 'LAYMOON RESTAURANTS HEATED PATIO' (lol yeah right) we noticed there were TWO HEATED LAMPS warming up guests at two tables that were RIGHT NEXT TO EACH OTHER! Why were THOSE GUESTS, who I heard speaking to the staff in the same language AGAIN, ALLOWED TO STAY WARM COMPARED TO US??? ***
My friend and I automatically agreed that LAYMOON RESTAURANT'S LOGIC, IN HIS WORDS, WAS "BAD BLOOD". The same guy in the burgundy button-up kept saying 'HOPE WE SEE YOU SOON' and my friend said '100%' ... but we agreed that we would definitely never come back and that the staff accommodate their own friends or people of their own culture more than maybe women and people who are just there as guests.
We also agreed that we were both upset about the situation and that we were only nice because we don't like getting angry because of others people's unfair, stupid and illogical decisions. People that dumb and biased are not worth our anger so we 100% will NOT be going back here despite the fact that hairy chested burgundy shirt guy was LITERALLY BEGGING US TO COME BACK because he CLEARLY KNEW WE WERE PISSED. We're obviously telling and posting our unfair experience at Laymoon Restaurant and Cafe to others as well.
DO NOT LEAVE CERTAIN CUSTOMERS COLD AND UNCOMFORTABLE ESPECIALLY WHEN YOU WEREN'T HONEST ABOUT NOT BEING ABLE TO ACCOMMODATE EVERYONE WITH A HEATED PATIO, LET ALONE A FEMALE. AND THE PATIO WAS MORE PACKED AND HAD PEOPLE IN CLOSER PROXIMITY THAN INSIDE!! read more