Never use Lawrence Dry Cleaners! Horrible service, atrocious quality.
Took my clothes in last Sunday; called beforehand to confirm they could do it same day. "Yes, it'll be ready by 4"
Get a call that my clothes are ready; go to pick them up and they aren't. Had to take the car to find off street parking for 20 minutes.
Go to pick my clothes up - comes to $94. "Wow, this must be top notch service", I think. Then I see...everything has been dumped into 2 plastic bags. Not folded or organised, just dumped into plastic bags. The counter lady, of course, doesn't have full mastery of English, so trying to ask her questions is akin to talking to a wall.
I go home, to find that most things are now wrinkled, because everything has just been dumped in a couple of bags.
To further add insult to injury, I get a call on Tuesday saying they forgot to give me all my clothes. So I've now got to arrange time out of my work day to somehow organise to get there to pick up the remainder, also carelessly thrown in a plastic bag.
@Lawrence Dry Cleaners say they don't do same day service on Sunday - then why did I get told that they could do it? It's about setting expectations. And for the exorbitant cost, I expected much higher quality of service and at least to not have my clothes wrinkled. I've attached pictures to show.
Avoid these people: unsatisfactory customer service, and appalling quality of work. read more