Dr Kramer repaired (2) Abominal Hernia's using Robtic Equipment, and I was scoped for a…read moreColonoscopy, all 'Out Patient', in at 8am, done by Noon. It worked out great, very little pain, and necessary as a Senior Citizen. My quality of life has definitely improved, and the entire procedure was very interesting, no incision , just (3) small holes and glue instead of stitches.

I am a 59 year old male. I put off having my 1st colonoscopy for years. The main reason was all I…read morehad heard about the prep. The awful taste. Forcing yourself to drink all the horrible tasting liquid. Spending the night in the bathroom. I am very pleased to say Dr. Andy Kramer of Genevea Il. was my Physician. Dr. Kramer and his Staff were polite, professional and helpful throughout the process. His bowel prep included over the counter products I bought at Walgreens and Gatorade making it a breeze. The procedure was a walk in the park. He removed two polops. After Dr. Kramer analyized these, he called me personally to let me know now I'm set for ther next 10 years. The pre op nurse I had was amazing. She made a comment before the procedure how relaxed I was. I told her, "I know I'm in good hands." If you live in or around the Fox Valley area Dr. Kramer is the one to see. Paul O'Connell

When I called to make the appointment staff was very professional and kind. When I showed up to my…read moreappointment, different story. Front Desk staff demeanor was incredibly rude and condescending! When I informed them that I only had an electronic copy of my insurance card Front desk lady started huffing and puffing, visibly in distress. She provided me the email, and spelled out " G-E-N-E-R-A-L" as if it is not common spelling. I emailed it to them as I do with other providers, and as I was waiting in the waiting area she calls me over by gesturing with her hand instead of calling me by name, also very professional. She said "The image is too large", and in case I didn't understand they also took the time to print it out into several sheets of paper, which she then preceded to show me one by one. And when I told them that I didn't have a copy of the back side, she about almost lost it! Case in point, I am not sure what the deal was and had I not been there out of medical necessity I would have walked away in a heart beat, but I have been to many other medical providers and until yesterday never had I been treated with such disrespect. It is the first impression you make of your practice and it was not a good one. I would advice that you give your Front Staff some additional breaks so they don't become so overwhelmed by small simple tasks. Or perhaps some additional training with computer software so they know how to make a large image into a smaller one. Audiologist and Dr. Deitch were great, so it's a shame that front desk behaved like so. Thank you!

I've been seeing Dr. Deitch for years. My Daughter-in-law is a nurse that knows him and highly…read morerecommended him. I never felt rushed during exams, always explains my options and answers questions.

My doc said I am old and need a camera shoved up my bum to make sure my guts are ok. So I went…read morehere. As unpleasant as the at home preparation for the procedure was, the actual experience of the Colonoscopy was not bad at all. They are super professional and caring. If you need a Colonoscopy I would not hesitate to go here.

My prior Dr Steineford retired and I've had constipation issues in the past. I called Elgin Gastro…read moretoday at 10 am and left several messages ( texts) and repeated calls. It's almost 8 hrs ago and no call to make an appointment. Tomorrow i have an appointment with a new Gastro Dr. in St Charles. I felt like I didn't matter ( severe symptoms) so my husband and I have select a new Dr for our care.

I would highly recommend this office, especially Dr. Deitch. I (as sad as it sounds) have been to…read morequite a few doctors for various issues, but must say Dr. Deitch was one of the best. He was honest, explained what he was looking for, and was extremely thorough! He made me feel so comfortable, despite how nervous I was about my symptoms. I never felt rushed (like so many doctors do). He even continually asked what additional questions I had (you know how doctors make you feel badly if you have "one more thing to ask"--he almost wanted you to keep asking questions!). The entire office was so extremely friendly. After leaving, I immediately texted my family and told them to visit this office if they need an ENT.

Extremely hard to schedule appointments, then you go to your appointment and the doctor/doctor's…read moreare always running late. We, as a family are switching ENT specialists. Would not recommend.

Absolutely loved my doctor! He was gentle and funny. Plus he sent my prescription over using a…read morediscount code. I haven't been able to smell in forever and now I can. Mot Sure if that is good or not .

Issue with allergy shots and allergies. Talked to office manager really not a definite resolutionread more

Dr Flynn was my parent's doctor for over thirty years. He became their trusted and much-loved…read morefriend over that time. My parents had me to go with them to meet Dr Flynn when I was visiting them (I live on the west coast)! All of my parent's children had met and knew Dr Flynn. He is like the doctor from Mayberry--a bygone era. He practices medicine, not insurance administration or cost management. He never hesitated to provide them a prescription or order a test the insurance company might not agree. He was generous with his time and kind words until the day they each passed.

This is the way Medicine should be performed. He is so thorough and knowledgeable. Not many doctors…read moreleft like him. I think his practice is closed but there are others in his group.

I love Dr. Merlo- Friendly. Came in as a new patient due to previous Dr, retired. She welcomed me…read moreand gave me a through check up. Listens to me. Just came back from office visit after having several tests at hospital. Dr. Merlo spent over 1/2 hours explaining in great detail the results.

Doctor...HA! This is the worst experience I have ever had with a doctor. I have not had a primary…read morephysician in years, but I started to get really bad migraines so decided to do my research and go. To start off, I had to wait 10 minutes past my appointment plus another 10 in the room. The nurse walked in, took my blood pressure, pulse, etc. Then the doctor walked in, shook my hand, I explained what had been bothering me and she told me she was unable to help me with my migraines and I had to go see a neurologist. She did not examine me nor even try to help in any sort of way. She handed me two cards with Neurologists she recommended and sent me on my way. Now I have a bill for 100 dollars- for what? I spent more time in the waiting room than anything else. Complete waste of time! I do not recommend her to anyone.