If I could, I would give this provider a negative -10 rating. I have seen Dr. Saidha approximately…read morefive times. My initial visits were for sinus testing; however, during follow-up appointments, my test results were never reviewed or explained. At my most recent visit, Dr. Saidha did not appear to recognize me or be familiar with my medical history. She had only a single sheet of paper and seemed confused about my prior visits. When I requested to go over of my last three test results, she reacted as if the request was unreasonable. She also acted like it had been a year since my last visit, when in fact I had seen her less than 2 week earlier. Additionally, she was rude and became defensive when I asked questions about the next steps in my care. This lack of familiarity with my case and unwillingness to communicate clearly made me very uncomfortable. It is difficult to trust a physician with surgical care or any type of care when they do not seem aware of the patient in front of them. Additionally, she often seemed rushed during appointments and appeared to make assumptions about the next steps rather than thoroughly explaining the treatment plan.

I had a great experience with Dr. Saidha, and she truly took care of me. After seeing another…read moredoctor, I knew in my gut that I needed a second opinion, and I'm very glad I found Dr. Saidha. She was thorough, reassuring, and addressed the issue directly. I'm grateful for her care.

My son was seen by Dr. Hallett for nosebleeds. She was able to determine the cause of his…read morenosebleeds and gave him excellent treatment. She is also very nice and sweet.

This morning I had a very disappointing visit to Dr Ham's Office. Dr Ham was kind and took care in…read moreexplaining my condition with me. However his assistant ruined the experience. She came in to explain the process for followup. When I attempted to explain to her that there would have to be an intervening meeting with Dr. Ham, the Dr. who referred me to Dr Ham and myself she cut me off in mid-sentence to inform me that she was not interested in my medical history. She would not allow me to explain my situation, kept talking over me and eventually walked out of the room And left me trailing behind her. I am unacustomed to being treated with such disrespect and because of her behaviour I must say I am reluctant to return to Dr. Ham. I had read the reviews and questioned whether they were accurate. They are. People seeking advice and support should not be treated with such disrespect. Dr. Ham's Assistant is just plain rude and needs to reconsider how she interacts with individuals seeking care.

One of the local providers I was referred to. But I most definitely will not be using this office…read more When front desk staff can't show compassion to a child, I can find a better provider elsewhere.

Front desk staff is utter garbage . I was pulled aside and asked if I had a secondary of Medicaid…read morewhich I did not . If I did they would not accept me . Not because they are not in network , but just because they don't prefer that type Next I had a hearing test and they said it's all in my head. Went to another ENT and said I have massive hearing loss.

I've been a repeat customer at Dr. Berg's office and generally been pleased until this last…read moreexperience. It's a shame, I really liked this Dr. despite the fact that his front office was less than average. The last time I saw the Dr we agreed that I would call and get an order for a CT if this recurring sinus issue came up again, that way he could get a better look at what was going on to treat me. So as instructed I called last week because the sinus problem came back, and they are telling me that the doctor won't treat me without seeing him first. I explained that I was doing EXACTLY what he told me to do by calling, they said it didn't matter and that I had to go in first. I wasted an entire day on the back and forth over this discussion. I can only surmise that they are doing this to maximize their income through as many visits as possible, there was no disadvantage to treating my case by ordering a CT first, except then they could not bill me for two visits instead of one.

I went with a clogged ear. He prescribed ear drops and antibiotic. Didn't work. Went back and he…read moreput a tube in my ear. Was in extreme pain afterwards. Went to the ER spent 5 days in the hospital. Still in pain after IV antibiotics. I went to a different ENT he found my sinus was full of infection. Dr. Hemmer berated me for going to the ER when I was in pain. He said I should have stuck with his protocol and the whole time more and more infection was growing. Didn't want to accept that there might be other options.

I've been coming here for years for sinus issues and I've never had any issues. I had recently gone…read morein for my hearing and ringing in my ears. I was given a exam from Jill and she had said the hearing aids would be $6000. So I called my insurance and they told me the only way I would get coverage is to order them from a website they provided. I called Jill and asked if she could still program them ( they were the hearing aids she recommended) she said she could work something out. So I ordered them and called to make an appointment. At this time she told me it would be $2500 to program them! She then said it would have a lot easier if I just bought them from her ( mind you I paid $2900 instead of $6000!). I was very disappointed with the practice. I feel it's just money grabbing! I found another practice that had no issues programming them. They will now get my business

Recently, I needed to find a new audiologist. I was in need of replacing my hearing aid with a…read morenewer one with better features and technology. I located Joe Pacer through a browser search of audiologists near me. After meeting with Joe we determined what I needed in a new hearing aid. I had been considering a make/model that would allow me to wear a crossover hearing aid. Joe gave me a quote for the new hearing aid and explained that I would have a 30 day trial period and could return it, without cost, if I wasn't satisfied. Because of the expense I asked if I could purchase the crossover after trying out the single hearing aid, which he explained was fine. Once I received my new hearing aid Joe worked to try and make sure I was completely satisfied and he made several adjustments during my follow-up visits. Once I was satisfied with the new hearing aid Joe ordered the crossover hearing aid. Again Joe explained that I had a 30 day trial with the crossover and I could return it without cost, if needed. Wearing a crossover was a new experience for me, as I had severe hearing loss in one ear and the crossover transfers the sound to my "good ear" hearing aid. Joe was very patient in helping me adjust to it and again making sure I was completely satisfied, which I am! My last audiologist retired and changing to someone new was difficult, but I am so happy with Joe. I highly recommend Joe to anyone in need of a caring and knowledgeable audiologist. Five stars from me for Joe! Paul LeBreck

great staff very clean office best doctor 5 star all the way…read morein and out service my mom 93 years old ear problem dr. lochmueller the best he has all the best state of the art well worth the drive from niles

I have been seeing Dr. Glen Lochmueller at Fox Valley Ear, Nose & Throat for years. One particular…read morevisit of mine (years ago)§ was for constant ringing in both ears. Dr. Lochmueller suggested a hearing test, which I had done at the office the same day. I found out that I had substantial hearing loss & subsequently needed hearing aids. I had no idea that I was losing my hearing! I cannot tell you how much these hearing aids have improved the quality of my life! Thank you, Dr. Lochmueller!

Mary in billing is absolutely horrible, I have experienced unprofessional customer service with her…read moremore than once. Don't even try to speak or interrupt her while she is speaking because she will tell you to call back later. How extremely rude of her when I was calling to make a payment. I didn't raise my voice, I wasn't snotty like her, I was simply trying to pay $50 because that's all I have. She is the meanest person ever & speaks to you as if you're beneath her. I appreciate Dr. Hemmer & his care with my kids yes he's great but Mary is unbearably miserable & takes it out on whoever's day she can ruin.

I've been a patient of Dr Lochmueller fir many years. I've always found him to be a very competent…read moreDoctor. I would recommend him to anyone who needs an excellent specialist. His assistant Tami is the consummate professional and very pleasant to talk to. I do recommend Dr lochmueller to my family and friends.

I have been going to Dr Lochmueller for several years and referred a few other patients to him who…read morehave also given me good feedback. He is very calm and helpful, but most of all he's very good at explaining what he has uncovered during his exam. His diagnosis and treatment have given me much needed relief.

Yesterday was my first visit to an ENT doctor. To begin I was given hearing tests by Dr. Heneghan…read more She was amazing. She was very pleasant and immediately put me at ease. She explained everything she was doing and then showed and explained the test results. Then I saw Dr. Saidha and once again I was impressed by the quality of care I received. She, too, explained everything she was doing. She was very efficient and had an excellent "bedside" manner. In the future I would not hesitate to return to this practice. Definitely two thumbs up!

Dr. Alvi and team is amazing. Front desk staff is always so kind and knowledgable. Had my sinus…read moresurgery in March and so far things have been great! I can breath much better and haven't had a sinus infection since. Dr. Alvi is so kind, calm and knowledgeable.