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    Lawn Doctor

    1.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

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    FB Budge Land Services - No mulch where there should be mulch.  This area should have been included originally

    FB Budge Land Services

    (2 reviews)

    Initially, I was planning on getting three estimates and picking the best option to clean up my…read moreyard and put mulch down. This company answered the phone and came out the same day which was very helpful to me as I wanted the yard done as soon as possible. Ryan quoted me a price of $2000. After I showed him my yard and explained that I wanted mulch and both sides of the driveway. I thought $2000 was a lot of money but decided that I am better off getting the yard professionally done. Several people came out and blew out the leaves and started spreading the mulch. Unfortunately, I had to leave for a couple of hours, and when I came back, they were gone. I noticed that on one side of the driveway the mulch didn't reach the driveway itself and made sort of a curve around the hill. It also didn't go all the way up to the backyard and there was a Gap of an area. As soon as I saw that, I texted Ryan and sent photos and asked what was up with that. Getting no reply, I called the office and spoke to someone who answered the phone and told her I'd like to know when they were coming back. Shortly after, Ryan called me and said that he would stop by. When he showed up, he told me he assumed that I didn't need that area done as in his mind it didn't look like it needed mulch. I explained that I've been mulching that area for many years and it didn't look right having no mulch a portion of the way down. He agreed to fix where the mulch didn't come to the driveway but told me I would have to pay another $200 to cover the strip going up to the backyard. I explained to him that I thought the $2000 estimate was quite high and expected that the full yard was going to be covered. He told me that he charged me for 8 yards and this would require more mulch. Earlier in our conversation he mentioned that the crew put down 7.5 yards. This means he was charging me for 8 but gave me only 7.5. He said I need to pay him $200 more if I wanted that done. I said if I have to do it myself, I would deduct that money from the bill. He got upset and told me that if I don't pay the full bill, he will have his guys come and pick up the mulch. I never heard such foolishness. His wife, Brenda, called and asked what I decided to do when the guys come back to fix the hill. I told her the same thing, that I was not planning on paying additional $200. In fact, I offered both of them that I would pay half for them just to finish the job and make it right. Both Ryan and Brenda refused to compromise and accept the additional $100 payment to finish the job. Both Ryan and Brenda threatened that they would remove the mulch if I didn't pay the bill. I explained to Brenda that this is like cutting your nose off to spite your face. I've never heard of anybody doing that as a resolution to the issue. I was very happy with the cleanup of the yard, but very, very unhappy with customer service and how they spoke with me.

    We contacted FB Budge 1 month prior to our daughter's graduation. We explained what we needed,…read morehydro seeding our back lawn, spring clean out and mulching. The team did a great job. Ryan and his team planned everything and so we didn't have to worry about anything. Communication was easy. Will be using them again!

    Lawn Doctor - lawnservices - Updated May 2026

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