Dr. Lawler would get 5 stars he is awesome and he did an awesome job removing my son's upper wisdom teeth. His assistants we had contact with were also great. I would definitely refer him to others. The two stars is based off the front staff. They don't bother to listen to you then tell you they are trying to help you when they seem to go out of their way to make things harder on people. Based off the front staff I would not refer this office to anyone because even though Dr. Lawler is awesome you deal more with the front staff which makes the experience horrible. read more

Honestly I don't know why the reviews here are so bad. I know it can get a little busy but this is an oral surgery (vs. general dentistry or even just a family doctor). Sometimes things get behind schedule and there are emergency procedures. They're doing their best to keep everything on time, but also not rushing when it comes to patient care. Have to cut them a little slack. I got my top two wisdom teeth out with Dr. Kim Lawler and it was honestly such a smooth, relaxing experience. Weird thing to say about tooth extraction, but it was really simple and fast. Maybe because they weren't impacted, but still! If you can, do laughing gas because it really does relax you. I think going under (light sleep) can be intimidating - but if you're getting all four out, that might be recommended. Anyways, this is something you should consult with Dr. about. He really went over the options with me, and so did Amy (the front desk lady). Dr. Kim is really experienced, nice and patient with the patients about the procedure. He told me he's been doing wisdom teeth surgery for years (and I mean, YEARS) so he's quite experienced. I went to a different doctor for my bottom two wisdoms because I moved to California for work, and that was a bit atrocious - like "two hours for two teeth and praying it to be over" atrocious. I wish I was still on the island for my bottom two. The medical assistants are very thorough with answering questions and explaining everything. You can call them whenever if you have any questions or if you're experiencing something odd. Also, they were on top of it with sending prescriptions/ giving instructions on after care. The process is no frills especially with insurance and payment. They can give you an estimate (if you request) after the doctor sees the x-ray and you have to pay the estimate before the procedure. If your insurance ends up covering more/less, you'll either get reimbursed or billed for that. It seemed like there were a lot of kids coming in for wisdom teeth that were referred from other general dentists. read more

Very frustrating to find them on aetnas on-line provider directory and them told when I call they do not accept that insurance.

I was going to rate Doctor Lawler a 3 star after the service I received for my extraction on Saturday, but the followup call bumped it up one. I stumbled on Doctor Lawler from Honolulu Magazine's top 2012 dentist list because my referral from my dentist doesn't do Saturdays, what a pain. From the get go on the first call it was a lot of talking, a lot of explaining, and a lot of nonsense in my ears; I still think it was nonsense, but whatever, it's their procedure. I wanted to be put under anesthesia to not feel any pain but that turned out to be a pain as well! 300 bucks! Screw that. I arrived at the office and it's VERY small. Shock alert of how small, so small I didn't know what to think. After the greet, it's the normal procedures as a new patient, HIPPA form, and whatnot. The assistant was bitch, maybe I caught her on a bad day but what a rough morning from the pain of my wisdom! Not cool. I was told I could bring my ipod or any music device to listen to music, but she kept insisting that I needed to keep one ear "free" to listen to doctor. Dr. Lawler on the other hand was pleasant, efficient, and knew what the hell he was doing. I had to get more anesthetic since I felt the pain getting it drilled but within 30 minutes I'm out the door! PS, if you go to Dr. Lawler, he prescribes the medication there, so it's your one stop shop! read more

I was a patient of Dr. Lawler's (a while ago) after being referred from Pearl Family Dental Care for an extraction and will never, ever return. I felt extremely uncomfortable and ashamed. I had a lot of dental work to do and Dr. Lawler insisted on asking me more than once if I smoked crystal meth because of my teeth. Unknowingly to him, I was nearly a college graduate with my BEd and am currently a high school teacher. I had the terrible luck of inheriting my family's bad teeth and could have cared for them better. But, I left crying and told him he should really be nice to his patients. I couldn't think of the exact words and feelings at that moment, though I wish I did. I answered him "No" the first time and was stunned when he asked me again. When I went home, I looked him up and apparently he had been studying crystal meth patients or something to that effect. In addition, I was terrified of getting a tooth extracted in the first place. When he numbed me up, I could still feel pain and made a sound. He was so harsh and mean, telling me, "Don't yell! Just raise your hand!" (I didn't yell in the first place.) When he was done, he walked out of the room and didn't say anything to me. No salutation or anything. I was so young, confused, and hurt. I remember crying and telling the dental assistant that if I was a white woman in fancy clothes he would not have said that. I sadly, but truly believe this. No matter how skilled a dentist is, nothing can compete with compassionate and caring professionals who treat all patients with kindness and respect. Dr. Lawler did not do that for me. read more

Stay away, or make sure your Insurance Provider pays up first! I had my wisdom teeth removed and he did a great job; but before you go, make sure you do your research on what you have to pay first OR YOU'LL PAY FOR IT! first it took them over a month to return my call and make my appt; so I called my Dentist who originally referred me and asked them to reconfirm that they received my information so we could set up the extraction appt. A week later, Amy calls and I have my appt for 3 wks from then but she said because I'm over 30 yrs old that the procedure would not be covered by my Ins Carrier. My husband is active duty military and I am on his medical coverage so about 85-92% of the costs are covered by the insurance company. Apparently, Amy the receptionist, claims that because I am over the age of 30 (by like a month) that my insurance would cover the procedures. I asked her to confirm w/the Carrier and she says I would have to pay the fee and they would submit the appropriate claims documents to my insurance carrier for reimbursement. I was fine with that because she say's it's done all the time. I found that it was done all the time because she and no one in the office checks to see if their 'age restriction' is actually accurate. Because coverage is under my soldier, I asked him to call and he did call the Insurance Carrier and they confirmed there's no age restriction on Active Duty soldiers and their dependents; they found my documents and confirmed I would receive my reimbursement but it would be sent through the Dentist. Great! Since then, I called a few days after our conversation w/the Carrier, I called and spoke to Amy and she said she received the same documentation and it would take a few days for the Dr to have time to sign/release my reimbursement. Ok, great - its in the works and I gave them a a couple wks because this was just before Labor Day weekend. I waited about 2 wks with no response and no check in the mail, so I called again to check the status with Amy and she says...'wait, didn't Wendy call you?" I said, "No. I haven't received a call or payment and that's what my purpose for calling was". Apparently they want to hold out for the Carrier to send the full amount because right now its being done in increments and I wont be getting fully reimbursed according to Amy, no matter what the letter from the Ins Carrier says. I don't understand what that has to do with me when the Carrier already established that they will pay the amount that's due and Dr Lawler is supposed to reimburse me, which is about $800! But Amy said that's not how they do business. Apparently they don't know how to do business and need to have the doctor get an accountant and receptionist who know what the hell the law and Insurance requirements are! Amy put me on hold, for what I thought was to get Wendy - but then she comes back 4 minutes later and says she needed to put me on hold because a new patient stepped into the room and she needed to help them first. Amy continued to say that Wendy will call me and I provided my # to here again; because she said she didn't have one on file for me (which begs the question as to 'how the heck do you think Wendy's going to be able to get a hold of me before? I completed enough paperwork that asked for my phone#) but I gave it to them anyway. I asked if Wendy would call me today or in the next day or so and she said 'she'll call you when she gets in and has a chance' WTF!? Wendy is a PT, after hours employee-just so you're tracking. Really, Amy's this elderly woman who talks like a 23 yr old w/an attitude; I just wanted to know the ETA on when to receive a call since I've been patient enough for waiting on my reimbursement so the last thing should could've done was give me an attitude about when I was going to receive my $...maybe this is regular practice and he's losing too much $$ because of how they charge/and no reimburse. I asked Amy to confirm that Wendy would call because she was just beating around the bush as to whether or not she would. I just said that's fine; and informed I would be making a claim against their office and that they have poor-poor customer service for their patients. Next stop is the BBB to put in a complaint on their reimbursement practices and lack of ability to be up to date on Medical Insurance regulation. (Makes me beg for ObamaCare and watch them squeal over that mess of legal jargon in his office) I know, this sounds like I'm ranting; but its not...just a lesson learned for you! now i have to get to work and call my Dentist who referred me to this knuckle head. read more

After seeing so many terrible reviews I had to come leave one for those of you who might be worried. Yes, the lady who works at the desk (Amy) was a little rude once when I spoke on the phone to her, saying she was managing 3 different lines and needed to go, but I don't think she is intentional with this. On the day of my surgery, she was very sweet upon check-in, introduced herself to my driver even and asked her to stay so she may get my meds and instructions once complete. She was very helpful. Dr. Lawler and his assistant were very professional, knowledgeable, and made me feel very comfortable with everything. They had me under anesthesia, all four of my wisdom teeth out, awake, and out the door in less than two hours. He has practiced for so long that you have absolutely nothing to worry about. He gave clear, concise instructions and my cheeks did not even swell. Honestly, what is more important to you? A lady who works at the front desk possibly being a little bit rude in your eyes, or the way your doctor and tech perform their job and treat you? There is a reason your dentists keep referring you to him. Side note, I am in the military and the process was completely simple for me. They do all of the paperwork for you. read more

I could say, after reading these reviews I was scared to deal with the receptionist and the dentist. Nevertheless I called anyway. I was glad I did. My wisdom tooth extraction went fast and smooth and i was out in about an hour. Speaking to Amy on the phone was a little nervewracking, it seems she gets flustered very easily and it shows in the tone of her voice. Though I did get an appointment with Dr. Kim Lawler. I got a call the day before to remind me of my appointment and to bring in my x-ray and referral. Upon arriving I was greeted and promptly serviced. I had to wait in a holding room for a while but it was good for me to calm my nerves a little. Then I was in the dentists chair and he was numbing me up, and the extraction itself took about 5 minutes. I didn't feel a thing, not even pressure when he pulled my tooth out. After that they gave me what I needed and left satisfied. I will go back to him once my insurance changes to pull out the other three wisdoms. read more

Dr and his Assistants were very helpful, superb..... thank you much read more

Dr Lawler is 5 stars. I was referred by my dentist 3 yrs ago to extract 2 upper molars where my jaw bone was infected and started to errode. He extracted the teeth and packed the hole with bone graft. The graft was upon my dentists recommendation so I could to put in a post later on. He stitched up the hole and a week later checked it when I was worried it was infected. The gum area had turned white and odd smelling but I was assured it was healing as expected and the white is the way the gum heals. Within the expected healing timeframe the bone regrew, my gums look smooth and healthy where the teeth used to be and I can get a post inserted when I am ready. When my regular dentist was going to refer me out to extract another molar, I requested Dr Lawler because of my previous good experience. They got me an appointment for the next morning and I had my tooth extracted in 15 min. I was amazed it was done so quickly after suffering with tooth pain for months. Another dental specialist had tried to save my tooth with several root canals but the tooth always ached. The day after I had my tooth extracted I was completely pain free. I wish I had taken the tooth out months ago and avoided all the months of root canal/tooth pain. I opted for the gas as the thought of another dental procedure was a bit stressful after all my recent root canals. It was worth the extra $200+ as I was completely relaxed the whole time. Dr Lawler was joking around with me the whole time which put me at ease, addressed all my questions and concerns, and is very professional, caring and competent. I have Sjogrens (auto immune disease) which will cause a lifetime of teeth problems. I brought this up with Dr Lawler since I just got diagnosed. Most times when I discuss Sjogrens my doctors have a blank stare, but I could tell Dr Lawler knew what Sjogrens is and how it affects the teeth. I'm amazed there are bad reviews but it seems they are about the front office instead of the doctor. I didn't experience any problems... I was greeted with kindness, the staff was excellent at explaining what to expect after the procedure, how to care during the healing process, and they even called me a few days later to check on me. So sweet. On a side note, my other dental specialist said my recurring tooth pain after the root canals was probably due to a microscopic crack in my tooth that doesn't show up on xrays. I asked for the tooth after my procedure and they put it in a tiny envelope for me and told me how to shine a light on it if I wanted to search of the crack. I recall on my last tooth extraction they gave me my teeth because I had a gold crown in one of them that I could mail in and get money (for the gold) if I wanted to. Who knew there was such a thing? Anyway, these are all nice touches that show they care about their patients. Referring to another review, I was shown the estimated charges and billed prior to my procedure. I was also offered the option to buy my post-op medications from them. That was fine by me as I just wanted to go home and rest after the procedure and didn't want to stand at the front desk, pay my bill with facial numbness and a wad of gauze in my mouth, then drive to a pharmacy like that and then go home. If people are put off by that, maybe it would help if there is a note on the forms you fill out when you arrive, saying that you will discuss your problem tooth with the doctor, then once your treatment plan is agreed upon, you will be shown an estimate of all costs and if approved you will be billed prior to the procedure. It might avoid any pre-billing surprise if told the billing proceedure prior to sitting in the exam chair. I have 2 other doctors that bill this way so it's not surprising to me. The only con is parking at Ala Moana shopping center which is always packed and has a lot of those 1hr parking stalls that are not completely obvious. Make your appointment in the early morning to avoid the mall crowds and go 15 min early to account for parking/walking time to the Bank of Hawaii building. Its a minor inconvenience for good service. For the average person you might only get 1 tooth extracted in your life (hopefully). For anyone who suffers from Sjogrens its good to know who to go to if you have to go through this many times. Sorry for the long review but I wanted to address some of the previous comments and share my experiences. Hope this helps any reader that needs to pull a tooth. read more

2.16.2013 I arrived a few minutes late and did call ahead . When I arrived I was greeted fine but it then got weird . The lady kept repeating herself when instructing me on how to fill out the simple documents. It gets weirder , She then asked me for My Xrays from my referring DR, which I have no clue why she thought Id have them and said I needed more because my Referral DR was unavailable(Clue No.1 something s not kosher) . I asked Is there an extra out of pocket fee ? she said we can try billing your Insurance for another Xray not to worry (Clue no.2 to worry ) She added These are different Xrays from the ones u got yesterday (which she asked for INITIALLY and were good enough then ) I then get more concerned and asked to see the bill in advance before anything gets billed . They Suddenly Rush me in for an XRAY in the middle of filling out the paperwork, then return me to the waiting area and FINALLY they bring the estimate Almost 800.00 which I didnt expect . They offered NO payment plan and then when I rescheduled they Insisted I pAY 125.00 FOR THE xray they wanted I asked If Id get Billed for Today . I asked if I can have a copy of the Xray She replied NO, its Against Office Policy . iM SURE THEY DONT MEAN TO BUT IT SEEMED LIKE A BILLING CON and after they offered to only ex tract one of 3 infected molars I knew They didnt care about me or the pain I was in , just the $$$ . Im sure The good reviews here are legit and The DR is great , HOWEVER I wouldnt know I was there over an 90 minutes and never saw or met Him or Her . PS Yesterday My ReferringDr Watanabe xrayed me , game me 2 kinds of Medicine Advice and appointment elswhere and the bill was $3.25 . so I Called Dr Kim Lawler's back to voice my concern and they said Sorry but Its all within Office Policy . , Again Im sure the Dr is brilliant but I was never introduced to Him or her and I left there feeling like I was in a Car Dealership instead the office of someone who took a Hypocratic oath to care for the sick Follow Up/ Conclusion I finally got a call from the Drs Lawlers office the FOLLOWING Friday. Again they wanted to know if I had come to a decision which tooth not TEETH i chose for removal for almost $1,000 up front pay , and after being denied my 125.00 Xray on request, +Writing to The BBB of Hawaii and after the referral office came to their defense before addressing the fact I was in serious health trouble .They solidified an unofficial relationship in their pvt letters trying to get me to come back to them. . Thank Goodness , My Regular Dentist whom I didnt return to soley because of distance, and painkillers, immediately contacted me and even moved my schedule up as he got the details of my condition saw me almost immeditaely , was apologetic about what he found and repeatedly offered ant further assistance.on a scale of 1-10 my surgery was an "8" . My insurance was an important matter but its handled with so much class u feel bad u cantTIP him and his perfect staff. I didnt fault Neil at Dr Watanabes office also on Kapiolani until he personally stated Dr Kim lawlwer office wouldnt do that because they are the TOP of their Fields, well so was Imelda Marcos ,Bugzy Calhoon and Lance Armstrong. Being TOP doesnt make you innocent , ask anyone of my Ex es(no offense). My bill for 2 pulled teeth and all kinds of extras I cant mention after my insurance is less than the XRAY at DR Lawlers . PS My XRAY was mailed to me Tuesday and I never asked for it after I was denied a copy and they assured me over the phone they are within their legal rights. Next time you people try and grift a man make sure you not taking a clown to the circus ,ya? read more

The service from the front office staff was very rude and not helpful at all. The receptionist made me feel like I was a problem because they had to fit me in. And because there was a problem with verification she also was very rude and made feel like it was all my fault, she said that because she was taking me in at such a late time in the afternoon there was really nothing she could help me with. I left without getting my infected wisdom tooth pulled out and I asked my regular dentist to refer me to someone else. read more

After going to my dentist he referred me to a oral surgeon who was quite arrogant and wanted to do what he wanted to do and not what I needed done. He told me I need surgery to have my wisdom tooth extracted and he need to remove part of my bone to reach the tooth o_O so I decided to get a second opinion I found Dr. Lawler and decided I would get his opinion. Dr. Lawler's staff was so pleasant and Michelle was very helpful and got me an appointment in short notice I was so excited. The day of my appointment I was greeted by smiling faces and the rad tech was so sweet it was like being welcomed by family. But because of my previous experience I didn't know what to expect from Dr. Lawler. Dr. Lawler's bed side manners were magnificent and he explained everything to me step by step of what was going to happen. It seemed like we were having a conversation instead of going over routine paperwork. Dr. Lawler is the kind of doctor that the world needs being in his presence made me forget about my horrible experience with the other money hungry, arrogant dentist. I was really nervous about having oral surgery and I let Dr. Lawler know about it after looking at my X-rays he informed me that I didn't need any surgery at all that it would be just a regular extraction ^_^ he gave me good advice on what would be best for pain management so I would be comfortable while having my wisdom tooth extracted (general anesthetics) and during the procedure he asked if I was ok and talk to me the whole time... Dr. Lawler is truly a blessing to the medical field and I would recommend him to everyone. Hopefully I don't have to have anymore teeth removed but if so Dr. Lawler will definitely be my first choice. read more

I have been a patient of Dr. Kim Lawler's since 2006. I recommend him as brilliant, thoughtful, and highly professional in his field. From the first time I had a procedure done with him he was terrific! I trust him implicitly. I'm a patient who has had unusually difficult issues with my teeth for decades. He has resolved many issues that many other dentists have been baffled by. His team, from office staff, to his wonderful nurse are terrific, and you know you are in good competent hands from the moment you arrive to when you get the follow up calls to check on how you are doing post surgery....many thanks! read more

Just 10 seconds check and no medical treatment and they try to charge 192.00 as exam fee.

I came to Dr. Lawlers office off a referral to get teeth extracted. From the moment I walked through the door to the moment I left, I felt comfortable and welcomed. The entire staff was very professional and explained the procedures very well. I even recieved a follow up call the next day. read more

If I could rate a BIG Zero, I would. Like a couple of the reviewers I was referred here by my dentist for teeth extractions. Now I would like to say we are in the 21st century. If you have a website, it's almost confirmed that an email exists somewhere. After my referral, I called the office and asked them what they would like from me because my dentist recommended I get three of my wisdom teeth removed. The lady Amy (she's still there) asked me if I had a referral and who gave me that referral. I told her my dentist and I asked if I can email a copy of the referral to her. They had printed a copy of my X-ray on white paper and stapled it to a referral sheet. Amy said they don't do email and I said alright because not everyone believes in email right. So I ask if I can fax it and she said no because it could mess up the quality. So I said okay. I'll drive to their location and drop it off. She asked me what day I was coming and stressed that they are at two different offices and close the one they aren't at for the day. I said I would drop it off on Wednesday where they were in Honolulu. On Wednesday I called to ask what time they close. Amy picked up the phone and asked what I wanted. I asked for the time they closed. She then immediately asks me to hold. After about a minute she comes back on and right away asks if I can be put on hold again. Frustrated I said sure. She finally came on again and asked me what I wanted. Again, I asked what time do you close today? She then asks "what is your name?". At this point I'm pretty upset and frustrated. I just wanted to know what time they close and she has to put me on hold twice and ask for my name to tell me what time the office closes. I tell her "Ma'am, I just need to know what time you close." Then she goes, "well we are at two different offices." Well, Amy, I obviously called the right office because you picked up. Just tell me the time you close. She finally tells me the time. I don't already like this place. No technology and no customer focus at all. Plus why all the questions. I was expecting a 30 second call and ended up being on the phone for 5 minutes. As if my last two phone calls didn't shy me away, I still go in and drop off my X-rays. Amy wasn't too bad in person. She calls me on Friday and I'm at work so I wasn't able to answer the call. She left me a message asking me to call her on Saturday. I was not able to call on Saturday because I was a other things I had to do and I forgot. On Monday morning at around 8:10AM I call the Honolulu office hoping that was where they were going to be. Amy picks up the phone. I identify myself and she immediately says, "you didn't call me back on Saturday." Like it's my fault and she's accusing me of not doing my due diligence. This really sets me off. But because I am still hoping to receive a service from them I try to shrug it off and ask her if she got the estimate for my three extractions. She said it'll be about $450 and I'll have to pay it up front. I asked if she could break down the charges for me. She immediately says, "It's Monday morning." Like I'm suppose to understand what Monday morning means to you lady. Plus why do I really care. If you don't have time for me just let me know and I can go look for another oral surgeon or at least a more tech savy customer focused one. I then ask her, "can you tell me how much it'll cost before the insurance" she says about $1,500. I said I'll just call my insurance and ask them to break it down for me because she's too busy to of it. She then says that I shouldn't do that because of doctor fees and stuff. And I'm thinking, this does not sound right, plus this lady is pretty horrible repeatedly. I get off the phone because she's so busy but she is able to fit me in for three extractions that afternoon if I agree to the charges. I vent my frustration to a friend and the friend points out that there's been a lot of bad press in the news about oral surgeons with the three year old dying and the 23 year old lady in a coma and a homeless vet, dead as well. I say, that's a really goof point! You would think they would want to be nice and reassuring, not callous, busy and "Amy"-like. I never met Dr. Kim Lawler; I couldn't tell you if it is a man or woman, but I can say I never will because of Amy. I'm not sure what her issues were or if it was just me, but I did not like her at all because of the way she treated me on the phone multiple times. It's not like she was rude once because she had a bad day and I caught her at a bad time. I called on different occasions at different times of the day. Plus it sounds like Amy has treated other customers this way too. If you like horrible evasive incompetent receptionists I'd recommend this place. If not, look for another oral surgeon like I'm about to do. I hope this review helped the reader out. If Amy is gone and they have a better receptionist, let me know too. read more

Dr Kim Lawler did my implant in 1994, recently the tooth crack off. When I called his office, the first thing the receptionist did was laugh at the date. After pausing to explain more about the problem, she then told me that she'll get back to me and it may not be today or it may take a couple days to look for the file in Archives. My current dentist who was kind enough to call them to find out more about the brand of the implant, got the same rude receptionist and gave him the same answer. I called back the next day to talk with Dr. Lawler, the receptionist told me that Dr Lawler said to have my current dentist refer me to his specialist to fix the problem, and that he wasn't going to fix it. I asked to speak with Dr Lawler and got "I'll give him the message". Dr. Lawler did not return my call nor did he call my dentist. I experienced from that office, rudeness, mocking behavior, discourtesy and unsupportive service. read more

*****Military BEWARE****** My daughter had all four wisdom teeth removed. We paid approx. $1500 (40%) this included IV sedation during the procedure. The tech was a bit rude with her body gestures appearing frustrated about the delay since I had to call my bank in the mainland to approve this high dollar charge. This could have been avoided had the staff informed me of the amount prior. I did call several times to get a quote. Dr. Lawler was very informative and took his time with my nervous teen. He went over what to expect in a manner in which she could understand. On the day we returned (6days later) Dr. Lawler seemed a bit confused that she didn't return within 3 days. I told him that this was the appt we were given. At this appt the same tech seemed happier although she was clearly sick. She kept coughing into her bare hands. She came in and explained what she needed to do, then tried to grab the instruments with her germ ridden bare hands. I had to ask her to wash her hands first. She quickly washed them and then (bare hands) grabbed the instruments and put them in my daughter's mouth. I left appalled that she wasn't washing her hands and using gloves. When we returned for the 3rd follow up, a different assistant came in and again, I had to ask that she (Judy) wash her hands. She did and stated that she had just washed her hands. When the doctor came in, I politely asked him if he had washed his hands because I knew that he had just been working on someone and I didn't hear any water running prior to him coming in the room. He said "No". I asked again, and he said "No, I didn't wash my hands, I'm not going to touch her mouth". While he may not be touching her mouth he is touch instruments that are placed inside her mouth. He became very angry when I asked if he could wash his hands first. He barked that in all his 28 years of practice he'd never had a cross contamination. WOW, all I asked was for him to wash his hands??? The doctor didn't even use gloves. While the Doc seemed nice (prior to getting my money) and very competent in his field, he nor his staff seem concerned about infection control. Something to be mindful of. As a nurse with the understanding of how easy germs are spread - handwashing is the single most effective thing a provider can do to prevent the spread of germs. Look it up!!! read more

I was recommended to Dr. Lawler by my primary dentist because I needed four teeth extracted. I was a little worried after I googled his name and saw so many negative reviews. Upon reading the reviews it seemed most of the issues were in regards to the receptionist Amy. However, my experience was quite nice. Amy was friendly and polite, as were the rest of the staff. I warned Dr. Lawler that I was very nervious and would most likely cry and might be a bit of a baby. I didn't disappoint. However, Dr. Lawler and the staff were polite and assured me many times that I was doing great and that we were almost done. I have nothing negative to say about this place. I feel my experience was as good as it could possibly be. read more

The service of all the employees was outstanding. I was very nervous, but after i was sedated it all goes away. Nothing neg. to say! Outstanding. Also, military friendly. read more

I Will never go this place receptionist AMY was so rude and very unwelcome. She got the nerve to tell me why did I call up my dr. Iyomasa and tell her that she said they were closed on thursday and saturday and couldn't fit me in the schedule... First off she was the one I was talking to and yes, she told me that she was close I will never and never ever want to go this place again. They charged me $72 damn dollars for just cosultation and $202 to pull my tooth out I'm talking a tooth now freaking crazy. I asked for payment options and she did not give me any payment options. Dr. Lawler didn't care he only wants money that is all. He don't care about you and if you have a bad infection if you don't have the money then you can leave that's his intention and his dumb reception AMY. I don't ever recommend this place to no one. If you really want to have a good vibe. I suggest you look else where I'm being real. I would pay more money seeing someone else than getting mistreated waiting for 45 mins for my appt. Mind you I was the first one there and they took 5 people in and I was sitting there waiting crazy. If I would give place a -5 I would read more

The Dental insurance you have makes a huge difference! I was trying to use whatever military dependents have and it was going to be $800 to remove all 4. Luckily I am under 26 and was able to be covered by my parents insurance so it was $200 for all 4. A Doctor I had gone to on the mainland said my only option was to have an iv to get all 4 out that he wouldn't do it under a local. So because I am more afraid of ivs than anything I put it off till my one wisdom tooth was literally rotting out of my head, a cavity that took up half the tooth! Dr.Lawler was very helpful and talked me through all of my options. I ended up going with the nitrus(not covered by insurance but worth not having the anxiety of an iv) and shots in the mouth which I don't mind having had cavities filled before. He talked me through the entire procedure saying things like, "it's going to feel like your whole head is pivoting around one spot" as he went. My recovery wasn't bad, I took Friday off work to have it done and was able to return to work monday, got annoyed with the gauze and pulled them out myself after a week. I was really dreading having this done but I had a great experience here and good recovery (no dreaded puffy cheeks my friends warned about). Also they were able to get my xrays from the mainland surgeon so I didn't have to get them redone :) read more