I was completely taken aback by how CCKB handled our installation--and the customer service was…read moreeven worse. If you want the short version: unless everything goes perfectly, you're risking your hard-earned money. Keep this in mind, I spent over $5,000 for a countertop and was provided something incorrect, and was mocked for thinking someone should apologize. If your installation is straightforward, you might be fine. But if anything--anything--goes wrong, be prepared. CCKB takes zero personal responsibility and will deflect blame onto anything or anyone else. Some background. ~15 years ago, I worked in the kitchen and bath industry. I'd heard some rumors about CCKB back then but never had much direct experience with their work. Fast forward--I was referred to them by a remodeling company. I hesitated, but decided to give them a shot based on the referral. Also worth noting: I've been involved in over four dozen kitchen installations and personally built eight wood countertops. I know how to template, how to handle out-of-plumb walls, and how overhangs work. I'm not a random customer. We had a single slab of honed quartzite, very specific design specs, and a setup that was 100% ready--walls, cabinets, and layout. During templating for the makeup vanity, it was even noted that I requested an extended overhang on the left side (near a doorway). The right side was bordered by a tall pantry-style cabinet, and the back edge met a wall that was out of plumb (which we all knew going in). What showed up? A completely botched countertop. The right side was cut at a ~15-degree diagonal--shorter in the back than the front--leaving a 7/8" gap where the counter should have been flush with the pantry cabinet. Think of a rectangle with three straight sides, and the fourth side hacked at an angle. To be fair, the installer did the best he could but neither him, nor the installation manager offered any recommendation on how to fix it. They originally offered to cut the finished left end, but neither my contract nor I could see how that would fix anything. The suggestion to fix this, came from me. After measuring the angle, there was only one way to fix the gap "Scribe it to the cabinet" just the way the template should have been done to begin with. So, he cut off the angled portion (with an impressively steady hand), but we lost the overhang we had designed. I told the install team I wasn't happy, and then, silence. No call from CCKB--just an invoice. When I finally called, I spoke with someone who I believe is a co-owner. She kept insisting the issue was due to the back wall being out of plumb--totally missing the fact that the actual error was on the side, not the back. The template and CAD drawings showed the measurements she said and the mistake was "the wall being out of plumb"; however, after speaking to everyone NOT associated with CCKB, the mistake was clearly the cut. I tried to explain calmly that this wasn't about the wall--it was a simple length measurement along the side. She repeated herself again, ignoring the facts. I finally told her, "I don't think you understand what I'm trying to say." That's when she laughed at me. Loudly. Mockingly. She then snapped, "Okay, what do you want?" I said calmly, "I don't think I should be charged full price." Her response? "Fine. I'll give you $200 off." I told her I appreciated the gesture, but what I really wanted was an apology and some accountability. Instead, she laughed again and said: "What do you want me to tell you? That you're right? Ok, You're right! *mockingly* I'm sorry, you win! Does that make you feel better?!" I was stunned. Her tone was completely unprofessional and condescending. I told her I just wanted acknowledgment of the issue, and an apology would have been nice. Let's be clear: the only reason this install was even usable was because I guided the installers on how to fix it. The installers had no plan. Bottom line, every company makes mistakes and I believe that's human. But how a company responds to those mistakes defines its integrity. CCKB failed that test completely.

Just had my kitchen and bath remodel completed today with Carolina Custom Kitchen & Bath. They did…read morea fabulous job from A to Z. I am very pleased with every aspect of the job from ordering through installation. I highly recommend them for your solid surface counter needs. Next, the plumbers! Dan S.

I sent in an email asking if we should make an appointment, the response I got was " Yes, that…read morewould be an excellent option. We can review available stock options and, if sizing permits, also consider any suitable remnants. When were you thinking of scheduling this?" I told him Saturday at 11am would be ok and he confirmed. Then Saturday 1/10 we get to the showroom and we were told the remnant warehouse is closed on the weekends. POOR communication and it almost seemed like since he was busy with someone else when we came in our small project wasn't even worth his time.

Great service! The staff was very helpful in choosing countertops. Install went beautifully.read more

Lillian is absolutely fantastic. We were looking to refresh and remodel our home, we engaged in a…read moreconsultation. After the 1-hour walk through and conversation we quickly had a room by room recommendation on painting, light fixtures, kitchen, and some furniture! We are following just about every recommendation and are using Lillian for some of the services. The recommendations and flexibility are extremely valuable. We are a couple weeks from being done and will engage in another consultation for wall art recommendations. Lastly, please know Lillian does not try and charge you for every second. Instead she is engaged in real time as you go through your journey of a home remodel!

Lillian is amazing! She's super sweet, detail-oriented, and really knows her stuff. She gives…read morehonest advice on what will look best but always listens to what you want. Her work is beautiful, affordable, and professional. Highly recommend!

We just added a small room off our master bedroom for our grand-kid sleepovers and could not have…read morebeen happier with Peggy and David from Quality Design and Construction. They were absolutely great to work with, and all their staff and subs were, too. The room looks like it was always here, both in terms of the inside and also the outside!!!!! Trust me, we are very detailed oriented, and if you want to do some addition or renovation, go with them.

Quality Design built out our laundry room from an empty space with only a washer and dryer to a…read morefunctional and aesthetically pleasing space - they listened to us describe all our wishes, and, despite being a very small room, were able to create the perfect solution to all of our needs- plenty of cabinetry and counter space for storage and folding laundry as well as a custom-designed dog wash station for our 3 pups. Great people, easy to work with, and great at what they do!

We worked with this interior designer on our bathroom remodel in Raleigh and couldn't be happier…read morewith the result. She helped us choose a modern, clean look with the tile, fixtures, and finishes, and everything came together beautifully. The process was smooth, communication was great, and she stayed on top of the details from start to finish. The shower design turned out even better than we imagined. If you're looking for an interior designer in Raleigh for a bathroom remodel or home renovation, I'd definitely recommend her.

They replaced carpets with hardwood floors in our common areas, and replaced the carpet in a room…read more The final result looks amazing! John was helpful throughout the process and gave thoughtful advice. We were originally going to replace all of our carpet upstairs but John suggested we replace only the hallway carpet with hardwood and keep most of our original carpet since it was in good shape. This was cheaper, looks much better, and gives us more flexibility in the future. He also worked with us to match our existing hardwood floors (during a supply shortage no less!) and secured some of the last available boxes of what was needed. Miguel and the installation team were great. They did the entire job in two days. They were able to weave the existing floor with the new one and you can't tell where the transitions are. The carpet install was seamless and looks phenomenal. After they left I noticed a few chipped boards. I let them know and they said they'd fix them. It took a few months to get them back onsite given their schedule, but when they did the boards were replaced and everything was touched up as requested. They were responsive throughout the process, patient, did great work, and were pleasure to work with.

Highly recommend their services for your home. We love our new kitchen and their hard work is…read moreappreciated!

I have enjoyed working with Rhonda. Recently she came to the house to "place" my Christmas…read moredecorations. It was fun to see where she put things that I would have never thought of. We have purchased light fixtures and pieces of furniture as well from Rhonda. She continues to be a delight to work with. Would highly recommend. Kimberly Bond

After having the designer be a no-show for two appointments, the office sent their office manager…read moreover to help us. She has some good ideas. Eventually got to meet with the interior designer who had great ideas but dropped us off at the door. Incidentally, she did the same thing to my mother who ended up spending upwards of 10K elsewhere because the same interior designer would not return her calls. Many months following her trip to Furnitureland South, the designer from Help Me Rhonda sent her a apology text and offered to help her in the future...NO THANK YOU.

We just had a small vanity counter installed this morning and can't be happier! This is the third…read moreproject we've done with Absolute Stone in the past year and had a good experience overall. What makes this moat recent project so special is how well the veining ended up being spread across the counter. You can see in the attached photo that we have a small half-bath vanity. We risked by selecting Michelangelo quartz because of its dramatic veining, which could look strange on such a small surface. We could potentially end up with a completely white counter and a small splash of that dark veining on one side. But whoever cut this stone for us did an outstanding job at choosing the perfect piece of stone for the veining to be spread well. We're so happy! As I mentioned, this isn't our first project with Absolute. Earlier this year we ordered another quartz vanity counter for the guest bath and a bench top for the master shower. Both of the previous projects went well. It was convenient that Absolute had a good size showroom in Cary, their staff was responsive throughout all projects and we had zero issues with the installation. Selection of stone is sufficient (not too large but enough to find something you like). All in all we are happy with our experience and totally overjoyed with how the most recent vanity turned out.

Leah was very responsive to our initial inquiry about visiting the showroom to select a countertop…read morefor our kitchen remodel. We selected Silestone in Desert Silver. Scheduling the tempting and installation was very easy and flexible. The installation team was incredible and very professional. We are thrilled with the final result. We will definitely be shopping with absolute-stone in the future for an upcoming bathroom remodel.