UPDATE: After talking and working with the company, I've learned this is a company that rights…read moretheir wrongs and has protocols already in place should the service 1. Not be up to standards and 2. Items getting broken or destroyed. The company has the right ethics and protocols to ensure the customer gets what they hired the company to do. They went from a 2 to a 4 star with that. I still believe the price is a bit high, but overall as a company I would recommend them. At 44p/hr per person with a 3 person team I'm flabbergasted that it took them hours to clean a newly remodeled home, not completely furnished, with no kids and only a small dog. At that rate, number of people, and time spent I would expect my house and appliances completely spotless and my walls, baseboards, window tracks, vents, etc. to be thoroughly cleaned (they weren't). The job completed was just barely better than what I do on my own and some products used actually destroyed the type of finishing I had in the bathrooms which I didn't notice until later than evening. I paid hundreds of dollars for this. I suppose if you've never cleaned a day in your life, have kids and animals tearing up the house and needed a basic cleaning the service would be worth it. The initial room took 20 minutes which is the most used and has the most stuff. Yet rooms that are barely touched with all new and clean items took longer? I cannot justify the cost with the quality and time spent. I chose this company because of the name, description, and what was promised. False advertising and highway robbery. It looks decent til you look at the details. I wish I had paid more attention to them but being they are "professionals", I thought they knew best.

Nightmare experience, do not hire this company. I requested a deep clean of an 1800 sqft house and…read morewas charged $450. I want to be clear that Special Ops provides a detailed list on their website of all services that are considered part of the deep clean. All of my complaints in this review are with the quality and fulfillment of services they directly state they offer. The job by the first crew could not be described as a general clean, let alone a deep clean. They left dirty cleaning supplies on the heirloom quilt made by my late grandmother. Most surfaces were still dirty to the touch. Entire rooms had been ignored. Less than half of the services advertised had been performed, and those that were done were largely inadequate. I sent a detailed email with pictures to management, asking for a refund. Dillon, the rep that I talked to, was very amicable and understanding. When I was informed that a full refund was not possible, I accepted the offer of a second cleaning crew. The second crew did a better job, but it was still incomplete. Only about 2/3s of the deep cleaning services on the company website were performed. The crew tried to leave without cleaning the office;. When I pointed out that several of the services and spots were missed (which, let me be clear, it sucked to have to be "that guy"), they grew frustrated and only addressed a few items before leaving. Mold is still present in multiple bathroom sink drains. The baseboards and walls were still dirty. The guest bath floor was not clean. Several surfaces were still sticky/gritty to the touch. After two "deep cleanings" from this company, several parts of the house remains not just messy, but unsanitary. Do not hire this company, full stop.

We recently had them do our move out cleaning and man did they knock it out of the park! Honestly…read morewe left them quite the handful but they handled it beautifully! I also really appreciated the constant communications and updates on the progress. The power even cut out mid way through the cleaning and they were able to bear with me as I got it reestablished. Their pricing was very reasonable too especially considering the amount of work they put in. My only gripe is they do not do steam cleaning of carpets but they still do an amazing job cleaning them with detainers and vacuums. 10/10 would recommend

Great service and excellent over all, they cleaned as expected and requested a final inspection…read morewitch was refreshing

InsideOut Cleaning has been cleaning my elderly fathers home for years. The cleaners are very…read morethorough and reliable.

So nice to come home to a freshly cleaned house after a long day at work. Always great work done by…read moreInsideout Cleaning AZ! Thanks!

I had to unexpectedly leave town this week due to a family emergency. My house was a disaster, but…read moreit was nice to have people like Herman and Xiomara who I could trust to clean my house while I was 2000 miles away. Xiomara was able to get out the same week and worked so hard to make my house nice again. It was such a relief to walk into a clean house after a difficult week. Thank you both so much for what you do. Both Xiomara and Herman are kind, hard working, and fair. On top of that their prices are more than fair. Cannot recommend them enough. Thank you!

I found Xiomara & Herman house cleaning on yelp. I was a little skeptical at first as they did not…read morehave many reviews, but I figured I'd give them a try... all businesses have to start somewhere. I called and Herman answered. He was very professional and responsive. Day of cleaning - Xiomara was there on time and did an absolute amazing job cleaning our move out home. We will definitely be calling them back for regular cleaning once we buy our home.

The Sisters Cleaning service is AMAZING. We were looking for some cleaners to do a move out…read morecleaning for our apartment and WOW, I was blown away by how well they cleaned this place inside and out! They had a very reasonable price and these ladies work so hard. They really didn't leave a spot behind. At first I submitted a project through Yelp for cleaners, is how I found them, and they replied quickly to the message, and I would recommend following up with them through the phone number they provide in the message for communications. They came to our apartment initially to help us get a more accurate quote/ estimate, free of charge. We had a pretty big 2 bed 2 bath with a balcony and I requested the balcony to be cleaned too. We were quoted at $250 + 20 for the balcony. They were very flexible and available when it came to scheduling, and they cleaned from 11:30am- 430pm. The place was spotless, I'm jealous that it was a move out cleaning because my place had never looked better. The people that move into this place are lucky (; The cleaning ended up being $300 total but was totally worth it. I've never seen a place so clean. I highly recommend these ladies above all, they are very kind, understanding, hard working, and they found so many belongings in the house that I didn't even know were there (or where they were), but thankfully was able to grab it. They cleaned every part of this house from the baseboards, fans, refrigerator, oven, pantry, washer/ dryer, sinks, tubs, closets, everything you name it.

I hired The Sisters Cleaning Service to do a deep cleaning of my house, which hadn't been done in 4…read moreyears. They offered an estimate over Yelp, then offered to visit my home to give an exact price. Janette and Cristina arrived in the morning and spent over 5 hours cleaning top to bottom. They brought all supplies, except used my vacuum (they did ask ahead of time if I'd like them to bring one or use mine). I'm impressed with their work- especially my kitchen appliances. My stove, oven, and toaster oven / air fryer look brand new! I wish I had "before" photos to show what a big difference th

Very prompt, friendly, quick and thorough. Two people came and did my floors (mop and rinse), two…read morebathrooms, kitchen and wet bar in 2.5 hours.

Super happy with AZ Horizon Cleaning! They were really friendly, and did an amazing job cleaning…read more Everything looks amazing! You can tell they care about doing quality work. Definitely recommend, Will be using them again!

"Scent From Above Cleaning Company" is fantastic. They did a wonderful job when they did a deep…read moreclean on my apartment yesterday 8/22/23. I haven't been able to clean as well as I used to and things just piled up. My son and daughter-in-law sent them to help me. It was appreciated so much! I went out for a while and when I came back they were finished. I was practically giddy. Ever corner and every surface was clean and shiny! They really worked hard to get my place looking nice again. I would definitely use them in the future and I'd recommend anyone to give them a call at 502-295-3805.

This place was recommended to me by my property management company for our move out cleaning. I…read morefigured if we went with a company my property management recommended, we would be safe. Unfortunately, we were taken advantage of. When I called, I was told the cleaning would cost around $150. To me that seemed fair. I was not explained anything else, just reassured that they knew what my property management was looking for and they would get it taken care of. My roommate called after she was called for the final charge. It was $225. I called the company since I was the one who was given the original quote.The owner called me back promptly to explain the 50% increase. I was told that the cleaning charged hourly per person they had on the job. There were 6 people cleaning our apartment that day. This is a 2 bed/2bath apartment mind you...not very big and it took those 6 people over two hours to clean. ((The last cleaning service I used for my previous, and larger, townhouse cost $100 for one person to clean for 4 hours. She did a great job.)) Not only were we not informed of this per cleaner per hour nonsense (and the fact that 6 people were going to be on the job) but the owner proceeded to accuse us of asking the cleaners to wash our windows which was not true. My roommate was there to let the crew in and when she returned to lock up, they went over what was done. She was not asked about if she wanted window cleaning or warned that this would take more time as it's apparently not a part of their usual service. The owner of the company also said we had left things in the apartment that they had to move around during cleaning. The only items left before cleaning were a few hangers in the closet and a toilet bowl brush. Somehow, I highly doubt that these items cost them more than a few seconds to move aside. Needless to say, I feel we were taken advantage of. I understand that this woman is trying to run a business but she's not doing a very good job managing it or communicating to the client how the costs break down BEFOREHAND. I'm sure that these people did a good job cleaning but there is no way there are 6 people needed for such a small space and for that amount of time. Being accused of asking their cleaners to add on more services was also not appreciated. I would NOT recommend this place by any means. Sure, the apartment was clean but it should not have cost what it did. My roommate and I are very clean people and kept up with housekeeping regularly. The apartment did not have any carpeting or things that would take an enormous amount of time to clean and the accusations this woman laid on us were absolutely ridiculous. People should not be taken advantage of like this. I have expressed to my property management company my concerns about this business and I am also about to send in a complaint to the Better Business Bureau.

Love live these guys. Had a flooring issue that no one was willing to take on. Previous owners…read morewaxed the luxury vinyl flooring Jake took it on and stripped and restored floors. Did an excellent job!!