Husband attempted to set up a membership in April here. Reception lacked competence in doing this and he left with no membership. He decided to set up a membership with a different massage company as he was so dissatisfied with La Vida's incompetence. This was not the first time they had difficulty with what should be basic check out procedures. Flash forward 6 months to October. He recorded an email starting that La Vida was unable to process his payment. Obviously he called to find out why they we're attempting to charge him for anything. Turns out, they had charged his card 6 times for a total of 350 dollars for a membership that he never signed up for. Reception confirmed that they had no signed membership documents or authorization for these charges. They refunded the money. Save yourself the stress of what should be a relaxing experience. Go with any other massage company. read more

I originally gave 1 star. Upon speaking to Jasmine (shout out!) about the issue below, she immediately booked me with a different massage therapist Frankie (another shout out!). Frankie was amazing and her massage wax exactly what a massage should be. Excellent client service. ORIGINAL POST AS FOLLOWS Custom service - great. Atmosphere - great. Massage - worst I ever had. I feel like I wasted my money. In one hour I had my back rubbed and flipped over and had my neck rubbed all the while listening to his (questionable) Marine Corp stories. Nothing else was even touched, legs, arms etc. barely used some lotion on my back. I have had many massages over the years and never experienced anything like this. Been here over the years with no problems but this guy did not know his job. Wish I could give him negative review. read more

My husband got me a prenatal massage for Valentine's Day and it was everything I wanted and needed! Piyush was my masseuse and he was fantastic. I was a little nervous since this is my first pregnancy and first prenatal massage, but he was very communicative asking what I needed for my specific pregnancy ailments. I felt totally safe and relaxed and will definitely be going back! read more

Marie is new to LaVida but not new to massage. She is knowledgable, caring, thorough and listened carefully to all my issues. She then worked to relax me as well as alleviate all my painful areas, and then helped me learn some new stretches to help me feel better every day. I highly recommend Marie to anyone needing relaxation and/or pain relief. She is amazing! read more

Great customer service! They always listen to what I need. Comfortable and relaxing. Love that I am allowed to relax and not have to listen to the upsell. read more

If you want the world's most mids massage go here. My 60 minute massage was scheduled for 6:15, began at 6:20 and ended at 7:10. Don't feel any better today than I did before the massage. 2 stars because I'm not physically hurt from the experience, just my bank account. I could ask my girlfriend to touch my back for 50 minutes for free and I would have about the same results, except I wouldn't feel like I got ripped off by 10 minutes. read more

I love going to Kari for all of my massages. She is very respectful and takes time to focus on trouble areas. She is gentle and effective when it comes to removing the toughest of knots. I would recommend that everyone gets their massages from her! read more

Finished up another great massage at LAVIDA massage. Laurie gave an outstanding massage getting rid of my aches and pains. I felt fantastic the rest of the day and weekend. LaVida Massage will put you at ease the moment you walk through the door. The reception is friendly and attentive to what you are looking for. read more

No way I am the first person to review this place....ok then. Good place. Loved my 1 1/2 Massage with (not gonna tell ya)! It was amazing and thorough and she kept up her pressure (I like it medium firm, don't bruise me man) and minimal talking. Room was the perfect temperature....she had more time and re-addressed some areas that she thought needed a bit more...she was spot on there! I promised myself I would go once a month, but alas, I have not done that...so sad. will do it though! I miss my massage with (___________). Won't tell you her name because then she will be super booked and I will never get in! selfish of me, yes, I know. that's life dude. Give yourself a break and relax. Your friends will be happy to see you smile. Nice place. Not pushy, warm environment, great therapists. read more

I had a great facial recently from Ashley. She is very sweet, and took her time making sure I was comfortable, it felt great, and I also love the products she used. read more

I've gotten massages here mostly by Alan, Sarah May, and Keven. All three are spectacular and have different styles. I believe if you are clear and communicate what you want to your therapist, they are more than willing to do their best to help out what ails you. You can also look at their profiles to see what they specialize in. I am a member and have been coming here once a month since April 2010, and will continue because I've never left unhappy. read more

This place is top notch!!! Been going here since they opened and literally have not had a bad massage here. I'm a regular of ALan, but will come to whomever, as they have all been fantastic! The management makes this place over the top! read more

They cancelled my massage 15 min before my appointment!!!!! Extremely unhappy. They offer me a discount on my next one but chances are I won't do it. I booked this massage over a week in advance specifically because I was going out of town for a stressful business trip and wanted a massage before I left. Very disappointed. read more

First time there! Kevin gave a rushed, fast moving, friction heavy massage with cold hands and grumpy demeanor. Usually when I am massaged I want to enjoy the feelings of my muscles relaxing but thats hard to do with the road runner speed used by Kevin. He ended the massage early and to fill time applied pressure to my spine which felt like firm touch but had no benefit. Also he gave off a creepy vibe that made me uncomfortable. The prices are reasonable and I would go back but not EVER see him again. Oh, and when asked why he likes doing massage he replied, " Cause its fun, easy, I trade massages whenever I want..." The list of reasons went on and on then much later he said, "Helping people is a perk." It was obvious that the priority in the massage was not me. read more

Went here for a massage for the first time about 2 weeks ago and had a wonderful massage. The staff was all very nice and professional and the massage was very relaxing and the perfect pressure. Thanks Sarah S. read more

I have had really bad pain in my upper back and neck to where it was affecting my sinuses. I have been pain free for days after coming here! The all around experience was fantastic! I'm definitely coming back. read more

My mom scheduled 2 massage appointments on the same day, one for me, and one for her. One was at 11:00 and the other at three. She had a family emergency come up and called in to cancel her appointment at 3:00. The next day I went in for my massage which was the 11:00 appointment. I drove 20 minutes to get there, waited in line, then was informed that they didn't have an appointment for me. I told them what had happened and the woman at the front desk informed me that whomever took the cancellation cancelled both appointments instead of just hers. They were fully booked, except for 30-minute appointments, mine was 75 minutes. They didn't try to rebook me, or offer anything for my trouble. It was incredibly disappointing to have your hopes up for a much needed massage-therapy session only to find out after wasting a lot of time that somebody messed up and it isn't going to happen. Those sort of mistakes are easily avoidable and every effort should be made to correct them as quickly as possible. The woman at the counter was friendly and kind. But nobody took any responsibility or did anything to try to make up for the snafu. I'm so bummed. read more

Disappointing to send your daughter in for a birthday massage to be majorly short changed on the time. I called and expressed my disappointment only to be told that "the fine print policy is that it is only 50 min hands-on, the other 10 are for undressing and dressing." Would've been nice to know, even with this unspoken policy, my daughter texted me 12 min shy of that hour saying she was finished. In reality I spent $60+ for 38-40 min massage. We will take our business elsewhere. read more

Good massage at a good price and everyone was very helpful. Nice atmosphere and also tucked away in a great shopping center to do other stuff once your massage is done! read more