Sends out spam text messages without identifiying themselves, and even though I'm not a customer Update: they reached out to apologize for mixing me up with a customer so kudos for doing that. read more

Jacqui deserves all of the stars in the galaxy.  O the the M to the G !!!! Ladies and gentlemen, where do I begin? You might need to sit down for this one. Her treatment and level of professionalism has above and beyond exceeded my expectations. Since I have ZERO skin care regimens, sadly the bar of Dove has been a shower staple over the last couple of decades. After many years of skin abuse, sun exposure, tanning beds, poor diet, alcohol use, lack of exfoliation, lack of love, lack of skin care and the list goes on and on. My skin was in dire need of some TLC. That is EXACTLY what Jacqui provided.  Let me start off by saying her response time and communication is exquisite.  She came very very highly recommended. After combing her Yelp and Google reviews, I knew she was my girl! I decided to reach out and she got back to me immediately, in just a matter of a couple hours. She was able to get me in quickly on a cancelation and then my journey with her began. The stars were aligned. I've only have has 2 facials in my entire life about 20 years ago in my Dove soap days. It's no secret that I was a hot mess. Walking in, I thought, okay, fru-fru sugar scrub, this will be great! NOPE ! I walked into the Harvard of corrective skin therapy. Corrective skin therapy? What's that? You mean, you can smooth out my fine lines? YES PLEASE !!!!! I had no idea what I was signing up for and let Jacqui take full control and be the captain driving the ship. I told her to do whatever she wanted to do based on her professional opinion and my level of skin abuse. I just sat back and enjoyed myself for 90mins and fell asleep at the end during light therapy. Her level of expertise said, a hydro facial was the best approach to start. I was so dry, so cracked, so many layers of dead skin. I can't recall the names of all the treatments and layers we did because I am still learning. She has so many fancy devices, with the most modern technology.  All I know is rejuvenation was achieved by the end of our first session. Corrective therapy has begun. She calmly talked me through the entire process. She was always checking in with me, my well being and my comfort level. Her gentle touch and soothing voice brought me to full meditative state of calm.  After treatment, she showed me the water collected from the hydro therapy. BRO......I MEAN BRO !!!!!! You guys ...... it was mind blowing! I literally showered 30 mins before I walked into her office. What she extracted from my face was unbelievable. My water was a yucky grey like something I'd dump out of my travel trailer. So many toxins were removed. So much dead skin. So much bacteria. So much abuse just extracted and washed away. It felt like a historic building was just in a demolition on my face. Knocking the old structure down to the ground, making room for new cells and growth. Completely starting over. When our session was over, I immediately whipped out my calendar and got back on the books asap! Corrective therapy doesn't happen in one session. This is a journey. Lastly, I purged any product I had at home and threw it away. I am on her skin regimen twice a day like clockwork ONLY using the Lavender Touch product line. It's only been 48 hours and the changes are astonishing. Do yourself a favor and get in touch with Jacqui. You are your best investment. read more

Recommended by a friend searching for some skin love I tried this studio and loved the services provided. Truly professional treatments, Jacqui is incredibly passionate about what she does and so knowledgeable around her treatments and skincare line, laying out carefully the direction needed for optimum results. Thank you jacqui, I am so looking forward to my next visit ... read more

Just knew I wanted a facial when I reached out to Jacqui and she took great care of me. I was in town for a heavily photographed event and needed to make sure my skin was flawless. Jacqui understood the assignment! I received a Hydro Facial with Peptide treatment and my skin looks and feels incredibly soft, and still does days later. Lavender Touch's atmosphere is relaxing and comfortable and Jacqui is friendly and professional. I highly recommend Lavender Touch Skincare. read more

Amazing hydrafacial. I looked soft and dewy for days afterwards. No pressure experience in a beautiful and calm environment.

Jacqui is a gem. She is very personable and was happy to answer all my questions as I am curious type of person and like learning about treatments, expectations, etc... I did 4 IPL treatments and she recommended I do a hydrofacial as well. I was reluctant at first because I had had one years ago and didn't feel it was worth the price. But I decided to give it another try and I did notice a real difference especially in my very dry cheek area and forehead which both are so hard to get balanced. I have noticed some improvement with her IPL and I know if I were to do a few more treatments it will get even better. It is important to know that the IPL she does is not the same as most other larger companies use. But it is still designed to effectively break down the discoloration and even skin tone. I know I will be back to see Jacqui again when I can. Her treatments are definitely good but she is even better! :) read more

I have been going to see Jacqui for many years but this last treatment was amazing! I highly recommend Hydra facial...Peel and Microcurrent but I added Nano channeling with fibroblasts and hylaronic acid....I looked 10 years younger when she was done! My fine lines were smooth and my skin was baby soft! Please go see Jacqui if you want to your skin to look gorgeous and glowing! Don't forget her skin care products, you won't regret it! Especially the sunscreen.....it's the best and is a must have to keep your skin protected! Jacqui will assess your skin with accuracy and with expertise will turn your skin into movie star fabulous! Can't wait for my next treatment!!!! read more

I cannot say enough good things about Jacqui and her skincare studio. She is the nicest person you'll ever meet, and her products and skincare treatments are nothing short of amazing. I wouldn't hesitate to recommend her and her studio. read more

Jacquie is wonderful! Such a gem! Very prompt and caring! I love her IPL facials and deep cleaning!

My skin needed rejuvenating big time! I look younger and glowing after one treatment by Jacqui! Hugely recommend Lavender Touch Skincare Studio! read more

Lavender Touch Skincare Studio - Skin Care Near Me - Santa Rosa, California

Absolutely love HydraFacial and chemical peels! I feel so rejuvenated after my treatment with Jacquu! read more

Jacqui understands the assignment! She is an elite esthetician and delivers the highest quality and most efficient application of her expertise in medical-grade technology. She explains why things work and how.I enjoy her hydrafacials, and after trying them at other spas, I now know that hers are truly the very best. She is a caring and thoughtful person, which is an added benefit to a relaxing, luxurious, and quality experience. I've been going to her for 4 years now, and if you're looking to get spoiled with the best glow jobs you could ever dream of, book now! She has great pricing and specials for various treatments, including the new and awesome nano-chanelling. You'll thank me later. read more

I heard the advertisement on the radio and being new to the area I was in need of a new spa to go to. I found by date a Groupon on the same spa I had heard about days before. It was meant to be! I did the Photo IPL and was completely comfortable. Jacqui is 200% on her game with knowledge of skin. I couldn't book my next visit fast enough! I highly recommend Jacqui for your facial needs. Kristin G read more

I have been using Lavender Touch's new botanical science lavender line of products for a few weeks now and all I can say is WOW! My skin has been absolutely glowing. It feels so fresh and clean and bright. I have been using the sea kelp wash along with the lavender brightening moisturiser cream. The wash literally melts away makeup in a second and I've been especially loving the moisturiser as it has an immediate effect on my skin, making it feel and look instantly fresh and dewy. I literally cannot recommend these products enough, I'll never use anything else now! read more

I am SO glad that I discovered Lavender Touch Skincare. I've been struggling with type 2 rosacea for the last 8 years, and had been trying everything I could to manage it as naturally as possible. After more than 6 months seeing Jacqui, my skin has calmed significantly, to the point where I feel happy in my skin again. Jacqui is compassionate and supportive; she helped me find a combination of treatments that calmed my skin the best and was financially sustainable for me. I've done IPL photo therapy series with her as well as LED light sessions and gentle masks/peels, and they have all been wonderful. The products she uses are all natural and feel amazing during and after. I always come out of there feeling relaxed, uplifted and like I've done the best thing I could for my skin. read more

I purchased a groupon for an IPL that was suppose to last approximately 60 minutes like her website stated and in addition had gotten a $125 chemical peel that she up sold me on while I was laying on her table. The chemical peel treatment alone was suppose to be approximately 45 minutes, but no joke in total these two procedures combined took roughly 35 minutes! Leaving the place, I wondered why it was so short, so I went on her website to read the descriptions. After texting her about it, she got back to me and said most of that time that was accounted for would have been filling paperwork out. I couldn't say exactly whether the ipl worked because it was my first time, so from what I've researched, you'd need a few procedure done to see results. It's upsetting to come to a place of relaxation and feel like I was being pushed to do other products and procedures and not focus on the initial reason why I wanted to come. Countless amounts of times, I've expressed how nervous I was about having something done like this. My girlfriend warned me that it feels like rubber-bands snapped at your face. She was right about that! I appreciate that she was gentle and very sweet in person, but it all seemed to gimmicky like dealing with a car salesman. I really thought about coming back just for the ipl, but I don't want to be up-sold and told that my products at home aren't working or aren't good enough. The peel is way overpriced and it itched and burned the entire time. I don't think it was necessary for me to have the peel especially because I was already nervous about ipl. Overall it was a very uncomfortable experience after rubber-bands are snapped at your face. I had to hold my breath because it was 8/10 unbearable. After much consideration I decided that my first experience with Jacqui unfortunately was a nightmare and I will never recommend or go back to her. I am $235 dollars out of pocket for a very painful and horrific not-so pleasant spa incident that I guess in retrospect was good it only lasted 35 minutes. Update: 12/2018 My skin FINALLY recovered from the intense damage that was done on my face. I suffered a whole year and am completely sensitive to the sun. This has never happened to me until I started coming here for treatment. Anyone with melasma or hyperpigmentation, DO NOT USE IPL! It is the WRONG treatment for you. I REGRET COMING HERE 100% read more

I have been seeing Jacqui for years and she has done wonders with my skin. She listens to exactly what I need and want and helps develop a plan to achieve the results. I was looking for some skin correction from previous sun damage and preventive work. She has so many different options from hydra facials (highly recommend!) to phototherapy, to peels and customized products. You can tell Jacqui has been doing this for a long time and cares about your needs and wants. Her studio is comfortable and she is just the sweetest! read more

I visited Jacqui for the first time yesterday. I am really happy with the results of my lash and brow tint. It looks great. It was so nice to wake up this morning and not see the need to put on mascara and eyebrow pencil. I will definitely return. Thanks Jacqui. read more

Very knowledgeable. Has a delicate touch, gentle manners, and uses quality products which render immediate results.

Jacqui is amazing!! I came in with very dark hyper-, and some hypo-, pigmentation on my face and we made a plan for IPL and a peel. The IPL treatment can sting a bit, even though it is very fast. Jacqui paid attention to my reactions, adjusted accordingly, was gentle, reminded me to breathe, and talked me through it. I've now completed 6 IPL sessions and a peel and there is a noticeable improvement! I feel ok leaving the house without make up. I feel better about me. Next up is a hydrafacial. I absolutely recommend Jacqui!! read more

If you're contemplating a hydrafacial or other specialised skin treatment, do yourself a favour and book with Jacqui immediately! You'll be ever-grateful you did. Her studio is located in a charming building in Santa Rosa and is a cosy oasis of calm, delicately scented by relaxing lavender. Jacqui herself is a delight: so friendly, welcoming and kind, and I felt completely at ease with her. She is also a wealth of skincare experience, and I continue to be completely amazed by the results I've received. I've just now had my third treatment with her (hydrafacial, peel, oxygen treatment, lip and eye peptides)--all in preparation for my wedding day, and feel fantastic!! Honestly, each treatment has been absolutely BRILLIANT and left me glowing and looking so refreshed! Truly worth the investment and a gorgeous way to take care of one's natural beauty. Thrilled to have found such a wonderful skin expert and so grateful for Jacqui's time and talent. Highly recommend--I'd give her 10 stars if I could on Yelp! read more

If you want your skin to look it's best, Lavender Touch is your answer. I have been going to see Jacqui for over 6 months now and could not be in better hands. Her knowledge of skincare makes my face glow. Literally! Less makeup and foundation to have to hide behind is just one of the many results. 6 Stars for Lavender Touch. read more

Lavender Touch Skincare Studio - Skin Care Near Me - Santa Rosa, California

I cannot recommend jacqui and her fabulous products enough! I suffer from pcos and have to get laser hair removal done on my face often, as a woman it can be embarrassing having facial hair and having to shave for laser removal which leaves spots, stubble and dry patches of skin, I've tried a variety of creams and serums and nothing has worked for my sensitive difficult skin! After 1 use of lavender skin care sensitive chamomile lotion and oxygen revitalising cleanser I was completely shocked to see a difference instantly! My skin was smooth, clear and spot free after shaving! Incredible products tailor made for my skin, thankyou so much lavender touch skin care, I can't wait for my next appointment! read more

I've been going to see Jacqui for a few months and can tell a huge difference in the tone and texture of my skin. I've been doing the Hydra Facial (one or two peels as well) and using some products from her line. I love the Sea Kelp Facewash - best skin care product I've ever purchased. Jacqui is super sweet and knows what your skin needs. read more

Jacqui is the best! My skin has totally transformed under her careful supervision. I came in with totally congested skin, and thanks to a few hydrafacials, peels, and her products, I have seen a great improvement in my skin texture and a reduction of breakouts. I really appreciate her flexibility as well, I do not have a lot of availability and Jacqui's willingness to work with that means a lot to me. She is the sweetest and I highly recommend her to everyone!! read more

Jacqui has a great knowledge base for aging skin care. I am enjoying her skincare products. Additionally, the photo facials have improved my skin where there was sun damage or larger capillaries. The discomfort is worth the results and Jacqui is responsive as she does the treatment. Jacqui is a caring professional. I enjoy meeting with her. read more

Jacqui is both kind and professional. My first experience of her was through a Groupon special. I have been seeing her for corrective facials ever since! What a pleasure it is to be almost 53 years old and be told my skin looks great with no makeup on! read more

I loved this place this was my first time getting a Hydra Facial and it was amazing!!! Jacqui is super sweet I can't wait to go back.

I got one phototherapy facial today. Jaqui was kind and welcoming even though I was late due to traffic, she immediately put me at ease. After only one treatment my skin looks so nice! I would totally go back to her. read more

Jacqui, LavenderTouch's esthetician, is a wonderful woman! I get my IPL treatments from her, & my experience there is both calming & stimulating - i highly recommend LavenderTouch Skincare to anyone! read more

Amazing place! My skin looks fantastic!!! IPL is the way to go, jacqui is awesome!!! She knows her skin care! My skin is glowing just like she said!!! read more

A lovely skincare studio in Santa Rosa that offers amazing services. Jacqui is fantastic! She's so knowledgeable about skincare services and her natural product line is what I've been looking for for awhile. I received two IPL facials and a hydra facial with a chemical peel. My face is glowing and I haven't had this smooth of skin since my teens. Jacqui is so sweet and accommodating, I'm so grateful I found her!! read more

Jacqui is simply a delight to be with. She is professional and knowledgeable about all things having to do with skin. I felt cared for both in how she tended to my skin, but also how she tended to my soul. I felt so comfortable in her charming Cherry Street studio. I left there feeling more beautiful, both inside and out. I can't wait until it is time for my next treatment. The nourishment goes way deeper than my skin. read more

LOVE Jacqui! I've known her for years and has always taken care of me and my skin. I see her once a month for laser treatment and peel and wouldn't cut this necessity (yes, necessity) out of my life for anything. Jacqui is super sweet, kind, professional, and certainly knows what she's doing. I'm 42 and rarely wear makeup - because I don't have to! read more

I've been a regular client of Lavender Touch Studio for a while now, and I am delighted with the place! First of all, Jacqui is an absolute gem. So friendly and yet professional at the same time. She's been doing aesthetic services for 8 years, and it is so natural to her - it seems like she's been doing it all her life. Next, the products she uses are fantastic! My skin is noticably improved and the products all smell wonderful (I am a sucker for lovely aromas). Finally, the location is so cute and so convenient - right downtown, it's just the perfect little skin care studio! Jacqui says it's Santa Rosa's Best Kept Secret - but I think everyone should know abou it, and go in for a proper pampering! read more

I highly recommend Lavender Touch to everyone looking for an expert and proffesional service. My skin is always bright and even after a service. I wish I could go every week! Jacqui is professional, efficiant and always so kind. Thanks for making my skin glow! read more

Lavender Skin care touch is Santa Rosa's hidden little gem. Jacqui has an Amazing way to make you feel comfortable relaxed and help you look younger. The combination of her products and her soft touch will make you feel outstanding ! I highly recommend her services and to treat yourself to all of her treatments. I enjoyed the face peel. And I received several complains on how much younger my face looked. 5 stars- Don't miss out...... Just call her today. read more

It is a pleasure to go to Lavender Skin Care Studio. Jacque is professional, sweet and accommodating. The studio is pretty, cozy and warm. I highly recommend Jacque and the service she provides. read more

Having rosacea for years has only gotten me more interested in preventive methods to treat and prevent this lovely hereditary issue. Wine, coffee, hot yoga rooms, hot showers and spicy foods... one may say that pretty much sums up what I love. Another may say if you ever want to help your rosacea you need to stop all of these things, but let's be real. Sooooo, the search began. Through my own methods of preventive aging, word of mouth and what I thought was going to be great for my skin, I found IPL photo rejuvenation. After doing some research on Groupon, I am so happy Lavender Touch is a part of my life. Jacqui is an amazing woman, soul, and esthetician. She is incredibly lovely and wonderful in every way. My skin, in a month has improved so much. From feeling embarrassed to be seen without makeup to going back to wearing very little, I am proud to still embrace my face and all its rosy-ness but I feel rejuvenated and oh so excited about the next steps. I can't wait to continue to see what happens in the next month, 3 months and even 6 months. Maybe I'll even give up the spicy foods and take a break from wine, wait no, I mean hot showers. In any regard, go see Jacqui! read more

Lavender Touch Skincare Studio - Rosacea client. After a hydrofacial and two sessions of IPL my skin has gone from blistering red to calm and maintained. - Skin Care Near Me - Santa Rosa, California

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Jacqui has an amazing skin care line of her own. Not inexpensive but really good quality- all natural, customized to your needs and no chemicals. I have seen a marked improvement in my skin in a short time. Jacqui is very knowledgable and it's always a pleasure to be treated by her. read more