Super impressed by Miss Karen - she was very knowledgable and tailored the appt to me - good point, she gave me what my skin needed, not just what I signed up for like most people in most businesses that are selling a service or product. Karen was excellent - I felt taken care of and my face feels fantastic. I am very impressed - and I have had many face/skin treatments in my lifetime with a sibling in the beauty biz. ***At the end of the appt. she re-encouraged me to wash my face everyday*** That's it - how perfect, not - how would you like to pay for that, she wants people to wash their face everyday from a sincere point of view - that's RockStar attitude. Where as the last time I had a facial (in San Francisco) the woman charged me more for the skin treatment than was on the groupon, so I had to pay more money, and then she recommended this $65 dollar tiny container of moisturizer. Which I regretted buying for more than a year. I just looked back and forgot to review that situation - guess I was too upset. ;o) just jaggin. I HIGHLY recommend Karen to everyone and anyone that will listen - it's excellent service read more

Wow oh wow! This place is magic for your skin! If your looking for a Very affordable spa and smart thinking for your skin, this is it!! Karen's signature skin line SkinWorks is beyond fabulous!!!! I I am 28 years old and I am hairstylist at Innovation Salon. I've always tried to take great care of my hair, skin, teeth and nails. I have known Karen for about 5 years and I knew her as a client first, and our relationship blossomedtoday I had a facial done with Cheri Askim and she is absolutely a delight! She has an amazing touch and great personality!! She used a wet microdermabrasion on me today and words can only describe it as a 'French kiss' for your faceu absolutely need to do this!!! Best thing I have ever invested in was my face and I did that today by signing up for a Facial WorkoutLADIES invest in your skin!! You can never be too late to start now!! read more

Wonderful wonderful wonderful. I bought a livingsocial deal to see Karen for a facial and walked out confident I was going to be one of her new regulars. Karen is clearly an expert at what she does. She is knowledgeable and experienced (if i'm not mistaken, about 20 years in the buisness), and she cares a lot about you. I really appreciate that she explained everything to me in a way I could understand, as well as just generally being extremely pleasant and fun to chat with during my wonderful facial. She made recommendations, but never tried to push me in to products unless I showed interest. Her voice is also very relaxing. I enjoyed my experience so much the first time around, I scheduled another appointment with her that day to get a wax for my upcoming trip. I got my eyebrows, lower leg and bikini line. This was my first time waxing and I was nervous. Was it going to be really painful? Would I break out in to a rash (I have annoyingly sensitive skin)? Was I going to have to walk like a penguin for the next few days? The wax, while not completely painless, was very low on pain and extremely tolerable (even the bikini line!). My legs broke out in to a red fury for a few hours, but I'm convinced those oils she used on my legs afterwards (jasmine? lavender? nom!!!) were what ultimately calmed them, as usually my skin irritation lasts for days. The next morning I was bump-free and extremely smooth. I will be returning within the next few weeks, thank you Karen and I can't wait to see you soon!!! read more

I have been going to Karen for over 10 years; I wouldn't let anyone else take care of my skin! She is extremely knowledgeable, and current with the latest and the best treatments. Karen will give your skin what it needs, and tell you how best to take care of it on your own when you leave the luxury of her clinic. I also use her product line and absolutely love it. Karen knows her business, shares her expertise with her clients, and in my opinion, is the best esthetician for me - and for you! She customizes care for each of her clients; you will not be disappointed. Make an appointment, go to her clinic, and take care of your skin. read more

Karen is extremely knowledgeable about skin. I know a lot about skin as it's been my passion for a long time. Im very picky about skin care and want result oriented treatments, not fluff. If I want pampering I'll get a massage . I want my skin to look amazing and it did! My appointment with her was very educational. She was kind and also sensitive to my budget. She recommended what was needed most. her treatments and home care products and very effective. I have returned many times to purchase products and will continue do do so. I will also return for future treatments. I absolutely trust in Karen's excellent care. I'm so happy I found her. read more

Karen is fantastic! She is very knowledgeable about skin and skin care and employs the best/correct "treatment" specifically for you. She really cares and wants to help you improve your skin. If you are looking to "fix" your problematic skin - this is the place for you. I have had acne and blackheads since I was a teen. I am now in my 30's and would still not leave the house without any sort of "cover-up" for my skin. But since I have been under Karen's care I rarely wear foundation. Seriously folks, this is no joke. If that doesn't explain why I love Karen and her treatments, then I don't know what will... You will not only get a skin assessment by a professional who knows what she is doing, but you will get treatments that are tailored specifically for you, you will also get step by step directions/education on how to take care of it! This is no nonsense skin care. If you are really serious about improving your skin, go see Karen - you will not be disappointed. And the products are very nice and super reasonable. She only recommends her products for what you need, not what influences her bottom line. Her establishment is a very clean, sterile, comfortable and professional atmosphere. read more

I found Karen through a clinic in SF (after an IPL procedure). She helped me find a new skin regime - Vivant. Because I was new to it, she had me start with travel sizes, and asked me to keep in touch. Once I started using it, I had unexpected dryness and breakouts, and she had me alter the routine to counteract those results. It made a big difference and I am really, really happy with the results. I appreciated how supportive and responsive she was throughout. I also liked that she didn't ask me to commit to a ton of money before I knew if it would work, but suggested travel sizes. I haven't been to her location in Kenwood, so I can't speak to that, but Karen is great, and I will be back for more! :) read more

One of the best decisions I have ever made was to enroll in beautiful skin's program. You pay a flat rate for products and a series of peels over the course of 3 months. It completely revitalized my skin. I had relatively moderate acne on my cheekbones and jaw line. Barbara and Karen catered to my ever need and made me feel like I was their only client. They worked with my small windows of availability and went above and beyond to treat my needs. I can honestly say Hello Beautiful changed my life, it built my confidence. I am free and comfortable in my acne free face WITHOUT any makeup. I've never been so happy in my own skin, and Karen and Barbara's hard work is the reason for it. Do not hesitate to commit to beautiful skin, the prices are reasonable, and if you are in a predicament similar to mine it will be worth every penny. Thanks Hello Beautiful!! read more

Nobody does skin like Karen Borgfeldt. I've been going for twenty years, and I can tell you she's saved my face time and again! Try her hydrating microdermabrasion and peels! I love her new place downtown. read more

I have been seeing Karen for a year and she has completely transformed my skin! Hello Beautiful Skin Clinic was recommended to me by a good friend who had struggled with acne until she started seeing Karen. I had suffered from acne since I was about 15 and I was 24 when I started seeing Karen. I was really over having bad skin - I had tired acutane, birth control, special face products from whole foods and other stores, dermatologists, monocycline, and penicillin all in the hopes of having clear skin one day. Karen was the only person I saw who actually looked at my diet, my products, and my lifestyle to help me get my skin under control. She designed a whole beauty routine for morning and night with the products that she recommended specifically for my skin. She also told me to limit my dairy and salt intake. From then on I saw her once a week for a chemical peel and extractions, slowly tapering off to two weeks, then three, and now I go about once a month or as needed. Six months after my first visit, I had clear skin and was confident enough to not wear makeup while on vacation in Hawaii. And now a year later, my skin is still clear and my confidence is even better! Sometimes I still get the occasional pimple, but with Karen's products it is gone within two days. If you are looking for someone to help with or prevent acne and other skin related issues, I highly recommend Hello Beautiful Skin Clinic. Karen is so wonderful and she will always take good care of you!!! read more

Watch out! Will advertise one price and charge another. This is not a relaxing facial. I found it very expensive and I've actually had better results at other establishments. I don't recommend this place, there is much better for the price out there. read more

Purchased a groupon for 3 facials. Karen is a rockstar skin care expert. She cleared up my skin, gave me very important and detailed education on what I need to do for own skin self care. Her facials WORK, her business is sterile, clean, comfortable, and professional. I can't think of a better experience or person to entrust the care of my face to. She's just phenomenal. She is also what I would deem a skin expert, so she teaches you as she goes, explaining everything. WONDERFUL! read more

I bought a Groupon for 3 reveal peels with Karen. First of all, I didn't even know if these would help my acne prone skin with lots of hyper pigmentation. But it was a birthday present so I was willing to take the risk. The peels by far excited my expectations! My skin is glowing! My acne is nearly gone! Hyper pigmentation is way way better! After only 3 peels!!! I was able to trade my old products in for a 50% discount on new products. Karen talked with me for a whole hour my first visit. She had such wonderful advise to help me with my skin. She truly cares about getting results! She let me add on additional services for the Groupon price. Which was fantastic! She responds quickly to emails. I can't say enough about her! She saved my skin! I will continue to see Karen because I know she will keep my skin looking young and beautiful! read more

Want to get serious about taking care of your skin? Karen will set you straight! She is a professional who is willing to take time to educate as she works her magic. My skin already feels like velvet. Be sure to buy as many Yelp coupons as you can because you will want to keep going back! I'm a believer! read more

This was such a fantastic experience. Karen is wonderful, knowledgeable, and truly wants to help you and your skin improve. She went out of her way to fit me in her schedule before I attended a friend's wedding -- amazing results! I can't say enough positive things about this experience. I've never had a clinical/medical facial before I've always done the spa version and been disappointed. No more! I'm going to Karen! read more

Karen is a skin miracle worker. Just had the most incredible facial and I learned so much! I feel like I've had 10 years washed from my face. Her new shop is wonderfully set up. I will definitely be returning! Loved it! read more

I just went in today for a refresher facial with a pal of mine. Wow, this gal is wonderful! First of all, when she tells you her age you'll be shocked, she looks amazing, clearly she knows what she's doing. Our appt. was supposed to only last an hour each, but she spent extra time making sure we were happy. She has this lip plumping stuff that's better than any lipstick I've seen! Also, I had a small skin blemish that I thought I'd have to go to a doctor to get removed, but she took care of it for me. I've never been a big one for going to get facials, but I'll definitely come back. She made us feel welcome, didn't push products, just told us about them and also how to take care of our skin. Two thumbs way up! Thanks Karen! read more

As a previously licensed esthetician I am very happy with the treatment I received from Karen. She is very knowledgeable about skincare. I really like the two products I came home with and I think they are very beneficial. Her products and services are reasonably priced and well worth it! read more

I saw Deborah at Hello Beautiful for a deep pore cleaning and just loved it! I felt that Deborah was knowledgeable and thorough. My skin was noticeably clearer and smother when she was finished. I was looking for a new skin care regimen, and appreciated Karens recommendations. She listened to my concerns and made helpful positive suggestions and was not critical of my former skin care routine. I did purchase the recommended products and so far love them and will definitely come back. I highly recommend Hello Beautiful! read more

My experience at Hello beautiful was not only wonderful but educational! Karen was very sweet and helped me to appreciate the importance of a solid home care routine which I look forward to implementing. I had a deep pore cleaning with this very cool machine that Deborah one of the estheticians that works with Karen performed on me where I could really see the difference immediately! Thank you ladies I will definitely be back when I come back into town. I highly recommend hello beautiful! read more

I'm starting my second year of once-a-month facials with Hello Beautiful Skin. When I first met with Karen we discussed my goals for my skin and she provided great information and recommendations for how to move toward them. I took in all the products I had on hand and she talked with me about them; over time I transitioned to using the skin care products offered at Hello Beautiful. Great results! I've recommended Hello Beautiful to several people after they commented on how nice my skin looks. Highly recommend Karen - she's knowledgeable, supportive and quite good. read more

I first went to Karen a little over a month ago, due to Rosacea, which I have had since I was about sixteen. As I have aged, it has gotten worse, I am 64 years old. I went because of all of the great Yelp reviews, and her clinic is in Santa Rosa, where I live. This "red-face" problem is not easy to deal with and is sometimes worse than other times, but always with me. Karen is compassionate and professional, and I felt, from our first meeting, that she really wanted to help me, and she knew how to go about it. Her products are very good for my skin, and her light therapy treatments (not laser, no pain, no downtime), have helped me as well. Her clinic is clean and beautiful, when you go to see her, you will feel pampered and cared for. I still experience "flare-ups", but I think I am on the right track, for the first time in my life, because like so many with skin problems, I have literally tried everything out there and gotten little or no results. Before Karen, it felt like I spent so much money that went right down the drain, and I derided myself for doing it, feeling stupid to fall for one more skin care routine, or gimmick. Karen is different and much more honest in her approach, saying that I may have this problem for a very long time, but together we can learn to manage it so that I have more confidence because I will look much better, hence, feel much better as I go out and about in the world. And that, to me, is a wonderful thing. I am thinking that maintaining a good skin care routine will always include Karen in my life. And that it is very important to not give up and to, as she has said, "dance with the products and the procedures", as I move forward in discovering, with her guidance, what combination works best for me. Joan C. read more

I have been seeing Karen for a little over two years. This little lady know skin! Her knowledge of skin and her training with skin and skin issues is over a 25 year span. She's been doing it a long time and knows her stuff. I love going because my skin has become more supple, smooth and younger looking. She has a wonderful sense of humor, she makes you feel at ease. I appreciate that very much. I highly recommend her. She's pretty amazing!! read more

I want to thank Karen from the bottom of my heart for helping my acne healing process. I suffered for many years with cystic acne and didn't really know how to take care of my skin. She not only took the time to extract the cysts as they came up, but she taught me how to wash my face and recommended specific products that were beneficial for my skin type. At first she was honest with me and told me not to get discouraged. She said it would take about a year to start seeing the difference. In my case, since it was a genetic condition I had to go in once a week for the first month and once or twice a month for the rest of the year. The peels changed the appearance of my skin dramatically and I did research on my own about how nutrition could help hormonal imbalances. Since my acne was partly hormonal I discovered that a whole foods--plant based diet and certain seeds and vegetables help regulate hormones naturally. Also, essential oils were a great help particularly Progessence Plus from Young Living Essential Oils which is an oil designed specifically to regulate female hormones. Even though eating healthy improved my energy and regulated my hormones there is no doubt in my mind that without Karen the process would've been much more tedious and lengthy. Unfortunately I had to move to another country, but if I hadn't moved I would get a peel with Karen once a month for maintenance. It feels so good now to look in the mirror and not see countless blemishes or have to apply a thick layer of makeup. For more than 15 years I felt painful bumps when I washed my skin, but lately my skin feels smooth to the touch. I will always be grateful to Karen and her wonderful staff at Hello Beautiful for not only providing an outstanding service, but for educating me in skin care. Bless you all! read more

Had a great experience today at hello beautiful! I have troubled skin and the whole appointment was very informative and I left feeling hopeful for some improvement with my skin in the future. I had a consultation and a few treatments and my skin already felt much better, so I set up a series of appointments. I am having a peel in about 2 weeks and I cant wait to go back! read more

I never really had horrible skin until late 2009 when my skin exploded with cystic acne. I started researching places to go to treat it and stumbled across Hello Beautiful in Kenwood. Karen was a godsend! She worked with me and my skin COMPLETELY cleared up in under 2 months. I let several years go by without seeing Karen until I became engaged and wanted my skin perfect for my wedding. She had moved to her new location and now has her own skin care line! Karen and Barbara worked on me for months doing multiple peels, extractions and treatments. My skin was GLOWING on my wedding day!! Thank you for all you have done for my skin over the years!! read more

Debra also works at his clinic and she too provides an amazing facial! What I especially liked is that she doesn't brow beat you about your sub-par skin care routine (which I confess to) the way most estheticians do. You don't get the hard sell either to buy their products. Instead you get a wonderful, relaxing experience and end up with a face that just glows and feels great too! This has been my best facial experience ever. I'll be back! read more

I had a microdermabrasion with Barbara today and my face hasn't felt this smooth and beautiful in years. I found her to be incredibly informative without being pushy. It's clear that she is passionate about her craft and I loved her willingness to share her knowledge. The salon was beautiful and clean and I can hardly wait for my next appointment! read more

The service at this skin clinic is truly excellent. Karen is passionate about analyzing skin, and prescribing the best procedures. She uses the latest and best equipment, and has superb technique. She is open and honest about what may work and what doesn't work. Karen goes out of her way to make clients feel comfortable and welcome. read more

Karen's clinic is perfectly named. She is beautiful and I feel beautiful every time I leave her place after a facial. I leave feeling as relaxed as if I had just had a massage. Her space is delightful, complete with soft music and privacy and tender loving care. Karen is always up on the latest techniques for skin care! read more

Karen has been taking care of my skin for over 10 years now. She is extremely knowledgeable and really cares about her customers. I am impressed that every time I go back, she has something new and innovative to offer. Her treatments are cutting edge. If you want to really make your skin shine, or get rid of acne, or prep for a special event, give Hello Beautiful a try. read more

Karen is a great person to be around with! She not only makes you feel better, but also educates you through the process of the treatment that you are having. Great services at great cost in a location convenient to all! Thanks Karen. read more

Karen at Hello Beautiful is AMAZING!!! She has done more for my acne scarred skin than any doctor I've seen over the last 20+ years. My skin never breaks out anymore. With her products my skin is consistently healthy looking. I now glow...I didn't think my skin could do that!! Lately I have been seeing her for peels to see what we can do to diminish the look of my scarring. Last year I went to a dermatologist to have a CO2 laser resurfacing treatment. It ended up making my scars worse!!! And I looked awful for several weeks after. The dermatologist then gave me a series of Genesis laser treatments--5 complimentary sessions because my results from the CO2 were so bad. That didn't do a darn thing either. So, I turned to Karen who knew just what to do. She is so careful and knowledgeable. She has been ramping up my peels to make sure my skin can handle it. The texture of my skin is so much better. Even my husband and best friend noticed, saying they can hardly see my scarring now!!! Karen is a miracle worker! I was so excited to hear she is now offering spa parties for kids. I've been to her ladies night spa parties which are super fun!! What better way to spend time with friends than over pampering and champagne??? But, I was looking for a unique way to celebrate my daughter and her friends. Karen suggested one of her Hey Girls! Spa Parties. It was just perfect! The girls loved getting the "mud" masks and my daughter was thrilled she got to help out. They got their nails painted too complete with nail art. And they received the cutest goody bags ever! I didn't have to do a thing. Even the food was included. It's truly an all-inclusive party: invites, decorations, food, activities, goody bags, and location. Everything was adorably decorated and personalized with every girl's name in attendance. It was so special and thoughtful. My daughter and her friends are still talking about it. I'm not sure how I will ever beat this party. I think I should just have her party here every year!! I know the girls definitely won't mind! Thank you, Karen!!! read more

I've been seeing Karen since March 2013 to treat my adult acne. At 35 I've used accutane twice, antibiotics oral and topical, birth control, retin A, every single OTC product you can imagine, many estheticians, microbrasion and on and on . I was just about to use accutane for the third time to rid myself of the cystic acne I've had for 20 years but thought I'd Karen try. I went weekly for the first six weeks, biweekly for a couple months and now I'm only going once a month. I haven't had a cystic pimple in 2 months! My skin is no longer pebbly from all the deep white heads and I get compliments every single day! I cannot believe that she has done for me what numerous doctors and clinicians couldn't. It all seems too good to be true. I'm even going out in public with out make up and not feeling self conscious. I love waking up in the morning and not seeing ten new mountainous zits. Thank you so much Karen I am forever grateful and regret not finding you sooner. I will send before and after pics to anyone who wants to see read more

I had a wonderful facial and hand treatment with Kathleen. I would say it was one of the best facial"s I have ever had. She also did a lip mask and plumper. My only complaint is, when I booked the appt. I was told to bring in my skin products that I use and that the appt would be a little longer so they could go over my skin care. So I showed up with a bag of products, but no one asked me about it, so I'm not sure what happen there. I still plan on going back for some more facials. read more

Holy Wow! What a fantastic experience! Karen worked some serious magic on my face while I laid there in her beautiful salon listening to peaceful music. She even wrapped my feet in some sort of warmed slipper thingies. When she finally handed me a mirror, I couldn't believe my eyes. The end result far surpassed what I'd hoped for. I'm saving my pennies cuz I'm going back!! read more

I had such a wonderful experience at this amazing skin haven. I was introduced to very healthy ways of taking good care of my skin and I was educated on what products to use for my very own skin type. I received the hydrobasion facial which felt very relaxing, the staff is always checking on you to make sure you feel comfortable and relaxed. Not only is this place welcoming as you arrive, they address you by name making you feel extra special. I highly recommend this place and thank my mother and sister for showing me the way there. read more

Karen is knowledgeable and delightfully charming. It is always a pleasure to see her because in addition to her sparkling personality, I know I'm getting the best skin care possible. read more